The Ritz-Carlton Residences, Waikiki Beach
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Full view
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Room & Suite (357)
Pool & Beach (83)
What is Travellers’ Choice?
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 01/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Residences, Waikiki Beach
Updated 01/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#19 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice
Discover a new and distinctive resort experience at The Ritz-Carlton Residences, Waikiki Beach. Our luxury resort features 552 stylishly-appointed guest rooms and suites in two towers, all of which are ocean facing, providing you with an unparalleled view of the Pacific. With 246 suites, the resort boasts the largest number of hotel luxury suites on the island. Guests can discover a vast array of distinctive experiences along with legendary Ritz-Carlton service. Amenities include the highest infinity pools in Waikiki with private cabanas and a premier fitness center designed by celebrity trainer Harley Pasternak. The Ritz-Carlton Spa offers customized treatments that highlight the balancing elements and traditional healing methods of the islands. Adding to the enjoyment is a fine selection of dining experiences that are both creative in taste and presentation, ensuring an adventure for the senses.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Business Centre with Internet Access
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga room
Restaurant
Breakfast available
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, Japanese
Location
Full view
100Great for walkers
Grade: 100 out of 100
178Restaurantswithin 0.5 km
69Attractionswithin 0.5 km
Contact
383 Kalaimoku Street Waikiki Beach, Honolulu, Oahu, HI 96815
Getting there
Car HireSee all Honolulu car hire
717Reviews86Q+A83Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 551
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- 21
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Most Recent
Honestly - one of the best hotels we have ever stayed in. Staff and service was top notch from everyone we came across. Room was lovely, with a small kitchen area with fridge, dishwasher, washer/drier, living room and good size balcony. Bathroom had separate shower cubicle, 2 sinks and room to boot. Only grumble would be that the beds are only double beds size, would have been cherry on top if they had been larger, but this is minor grumble. Location wise is good, it's peaceful, but not out of it. We only ate in the Italian restaurant on site as we have young children and this one more catered to them, it was nice food, but we preferred getting out and trying other places. All in all would not hesitate to recommend. side note - Tommy Bahamas across the road is wonderful place for dinner or drinks.…
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I were in town for a wedding. We have previously stayed at the Ritz Carlton and other hotels on Oahu and keep finding ourselves returning to this property more and more as of late. From the valet, to the front desk to the housekeeping, to making our room reservation (thank you Regan!!) everyone was very welcoming. This location specifically finds the perfect balance of making you feel at home and welcome (spirit of Aloha!) but still the privacy and elegance of making you feel like you’re on vacation at the Ritz. When we arrived we had a delicious amenity item (cheese and wine!) that was a perfect tone to start to our vacation. The property as a whole and our rooms were well kept and beautiful just as they were in our previous stays. Looking forward to our next stay!…
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Douglas Chang, General Manager at The Ritz-Carlton Residences, Waikiki Beach
Responded 2 weeks ago
Dear Eimee M, It was a pleasure to receive your kind review. I am thrilled that you have enjoyed multiple visits and continue to return when your travels bring you to O'ahu. Finding that balance of welcoming our guests with genuine aloha while providing uncompromising levels of service is what we strive for and I know the Ladies and Gentlemen are delighted that this was your experience. We look forward to having your as our guest again on your next visit. Until then, Mahalo and a hui hou, Douglas Chang General Manager
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We chose Ritz because they had in-suite laundry. We stayed in 1 br suite. After unpacking everything and put our baby to sleep at night, I tried to close the door between the bedroom and livingroom, and made a really loud squeeze sound and door didnt even close properly. The sound was very loud and baby woke up, so we could not use the door at all throughout the stay. Floor was bid dusty when we checked in, and lots of stain on carpets, and couch was also dirty. Overall, the room quality did not meet the Ritz's quality. Location is convenient for shopping, but bit far from the beach.
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Douglas Chang, General Manager at The Ritz-Carlton Residences, Waikiki Beach
Responded 4 weeks ago
Dear kohushi, Thank you for being our guests on your recent trip to Waikiki. I appreciate the feedback about your experience and sincerely apologize that your room was not in perfect order upon your arrival. You should confidently expect that our rooms and service will be of the highest standard of quality. I am committed to learning from this missed opportunity and ensuring that future guests will not have the same experience. Should your travel plans bring you back to Hawai'i, I would welcome the chance to regain your trust and loyalty. Until then, my appreciation and apologies. Aloha and mahalo, Douglas Chang General Manager
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We just returned from Hawaii. I went my my 2 teenage sons. We spent 3 nights at the Ritz and returned after a cruise for one more. It’s a beautiful hotel very close to the beach and many shops and restaurants. Staff greeted us when we arrived with leis and were so friendly. Our room was perfect and we had complimentary upgrades each time. Room had a kitchen, washer and dryer. Staff arranged for a rental car which was a quick walk from hotel. They also arranged a cab to the airport as we were leaving very early in the morning. Cab was about half of what an Uber would have cost. Will definitely stay there again!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Douglas Chang, General Manager at The Ritz-Carlton Residences, Waikiki Beach
Responded 4 weeks ago
Dear P1075ONheatherg, Thank you for taking the time to share this review of your recent visit. I am glad you and your sons had a such a great time and that your rooms with the residential amenities perfectly suited your needs. Happy to read that you were well cared for by the Ladies and Gentlemen. We all look forward to the opportunity to welcome you back on your next visit to Waikiki. Until then, Mahalo, Douglas Chang General Manager
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Wow. Where to start with a review of this wonderful hotel. Probably the best hotel experience I have ever had and I have stayed in so many hotels! The arrival experience ✅ The Check in / out ✅ Amazingly friendly, helpful and professional staff everywhere ✅ Modern, fresh and well maintained premises ✅ Great pool area and service ✅ Great food options ✅ Housekeeping ✅ Concierge ✅😎 Will definitely be staying here again. The hotel itself is awesome but the staff take it to a whole new level and if I was managing this hotel I would be absolutely wrapped with all of the staff and the work they do!!! 👍 This hotel is not on the beach but it’s only a very short walk to the beach and it makes up for that minor item in so many other ways! Definitely worth it!!!!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wonderful stay overall. Great room with washer/dryer and kitchen. Perfect for families. We love our balcony with the view of the ocean. Pools are nice and not too crowded. Richard at the pool is outstanding. Short walk to beaches, shopping, and restaurants. We have experienced long wait a few times for breakfast and valet. So plan accordingly for waiting. Staff are lovely and very helpful. We would definitely come back!!!
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Breakfast wait time is usually long
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wonderful visit. Clean, sanitized site. We went as a couple and felt there were good separated areas for adults and families to enjoy their unique experiences. The Residences are ideal for quieter stays, it’s further from the more crowded areas of Waikiki but all walking distance. Keep in mind this is not a resort so you can’t expect food around the clock, and casual dining. Most dining is higher end but good if you want to be low key and still have an experience. There’s a market and coffee shop downstairs for snacks and convenience items. We were lucky to meet Kea who checked us in and provided us a personal list of his recommendations during our stay. We also had a wonderful experience with David, an engineer who had to visit us 3(!) times to help us with a basic repair and had it fixed for us in no time. It’s an investment stay but well worth it for the service you will receive.…
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Valet parking only.
Room service only open until ~9pm, so plan accordingly as the city’s...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We loved our stay here! The room was terrific! It was quite large with a nice roomy balcony. Nice amenities too! We had a nice size frig with freezer plus a wine cooler. Also had a stovetop and microwave plus a small washer and dryer. We had an upgraded room so not all would necessarily have these but I suspect many do. Pool area was excellent! One thing is you want to be on as high a floor as possible for ocean views. We were on the 29th floor which was great. The public areas are rather limited such as the lobby and such. It’s a couple of blocks to the beach but otherwise in a great location. Really nice restaurants on site. Service was an A+, really outstanding in every way. Highly recommend and will definitely stay at the Ritz again! We loved it!
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: High floor, at least 25 or higher
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Overall, very good. The service at the restaurants, the housekeeping and the valet were excellent. The concierge is broken, terribly terribly broken and enough to have us question whether we would return. All staff are polite and well intended. The concierge is not staffed according to needs however nor well managed. They are positioned in a terrible location. They were NEVER available when calling. They always had to return a call. There are only 2 people on for an entire hotel at full capacity and they manage the phones at the same time. If on the phone, they completely ignore guests standing at the desk who can wait 15 minutes or more to get attention. HELLO? This is the Ritz Carlton...at least I thought. There were no communications of confirmations of reservations made. There were no directions or address info provided for reservations made. We spent additional $ on excursions and every single thing required a connect with concierge who was NEVER AVAILABLE. I believe they mean well but this was absolute failure and unacceptable.…
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Just returned from a 6 day/5 night stay and just about everything was great. Staff was friendly and helpful. The resort was immaculate and the views were incredible. We were upgraded to a ocean/city corner suite and both the room and the views were incredible. Housekeeping did a great job and having a washer/dryer in unit was incredible. The property is a small distance from Waikiki Beach and thus you do not get that "beachfront property" feel, for better or worse. It is also in the outer areas of the resort zone, which was great for us both as to the noise and accessibility (i.e. no crowds or traffic). The only issue was that the property was relatively limited as far as amenities especially for a family. The family pools were relatively small and there were no real activities for the kids outside of the pool. There were two restaurants on site, both of which were fairly expensive ($20 to $40 per entree) and limited in their offerings. The Dean and Deluca and the Island Market were fantastic. The Market is open to 11 p.m., which is fantastic considering everything else seems to close at 9 p.m. Overall, the stay was incredible and enjoyable. 4.5 out 5 stars.…
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
US$613 - US$821 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
552
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Claim Your Listing Frequently Asked Questions about The Ritz-Carlton Residences, Waikiki Beach
Which popular attractions are close to The Ritz-Carlton Residences, Waikiki Beach?
Nearby attractions include Breakout Waikiki Escape Rooms (0.4 km), Waikiki Sunset Cruise with Live DJ (0.3 km), and Rock-A-Hula (0.5 km).
What are some of the property amenities at The Ritz-Carlton Residences, Waikiki Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton Residences, Waikiki Beach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Residences, Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Residences, Waikiki Beach?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Residences, Waikiki Beach?
Conveniently located restaurants include Honolulu Cookie Company, Poke Bar, and Island Vintage Shave Ice.
Are there opportunities to exercise at The Ritz-Carlton Residences, Waikiki Beach?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Are any cleaning services offered at The Ritz-Carlton Residences, Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Residences, Waikiki Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton Residences, Waikiki Beach?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to The Ritz-Carlton Residences, Waikiki Beach?
Many travellers enjoy visiting Experience Nutridge (3.8 km), Iolani Palace (4.0 km), and Shangri La (4.6 km).