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The Chanler at Cliff Walk

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The Chanler at Cliff Walk
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654 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Reviewed 13 August 2015

We recently had our wedding at The Chanler. What a wonderful place! Absolutely gorgeous setting. The first mansion on Newport's fabled Cliff Walk. Our wedding was an intimate affair, 60 people. Haley Call, the Chanler's Event Planner, helped us to create a truly unique experience for us and each and every one of our guests. While planning our wedding, she...

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Helpful?
Thank Ratherbeinvenice
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Ratherbeinvenice, Thank you for taking the time out to write such a detailed review of our property. I'd like to say Congratulations again from The Chanler team! I am extremely pleased that you and your guests had a truly unique experience with us. There is nothing better than learning about a flawless ceremony that each and every guest thoroughly...

France
Reviewed 10 August 2015

This mansion hotel is well located,just at the cliff walk next to the summer castles to visit in Newport.We were greatly welcome with glasses of local Champagne at the front desk(as French people we really appreciated the attention'the savoir vivre').Once arrived,the staff called us by our last name.Late when we arrived we could immediately have dinner at the Spice Pear...

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Helpful?
1Thank chritine83
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear chritine83, Thank you for your very kind and sincere words about The Chanler. I am delighted to hear that you enjoyed receiving your complimentary glass of our Spiced Pear Sparkling Wine at the front desk. You chose a fantastic room to spend your stay in. A unique fact about our Williamsburg room is that it has a Chinese Chippendale...

Wellfleet, Massachusetts
Reviewed 1 August 2015

A classic New England feel. Great relaxed staff that makes you feel right at home. Lots of comfy seating around the bar area. Classy but your not gunna bust open the piggy bank to have a few drinks and enjoy the ambiance.

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Helpful?
Thank AndrewJacob79
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear AndrewJacob79, I am so pleased to hear that you really felt the New England experience at The Chanler. Thank you for all of your kind compliments as well. It's great to hear that you enjoyed the drinks and our bar area. I hope to welcome you back to The Chanler soon. Sincerely, Christine Sullivan, General Manager

Reviewed 29 July 2015 via mobile

Stayed in the superb Nantuckey room. No need to rent a car they take you anywhere for free in their black cars. Best location for the beach and Cliff walk. Breakfast was great and drinks on the lawn were sublime

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Helpful?
Thank Cragin
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Cragin, Thank you for taking the time to share your experience at The Chanler. I am so pleased you got to enjoy one of our Ocean Villas; the Nantucket Ocean Villa is truly a stunning room. I hope to welcome you back in the future, perhaps a stay in the Martha's Vineyard Ocean Villa for a similar view but...

Rochester, Minnesota, United States
Reviewed 27 July 2015

My husband and I stayed here for two nights to celebrate our anniversary. Every moment was magical. This property is so beautiful and truly something you come across so few times even with extensive travel experience. The desk staff was friendly the moment of arrival. The rooms were well appointed and tasteful. I think our favorite part was lounging in...

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Helpful?
Thank EmilyB569
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Emily B569, I would like to wish you and your husband a Happy Anniversary! The Chanler is delighted that you chose to spend your special day with us. We pride ourselves in creating beautiful grounds throughout our property and matching that with an attentive and friendly team. I am pleased to hear that we delivered on this experience for...

Brockton, Massachusetts
Reviewed 25 July 2015 via mobile

What an absolutely gorgeous view my hubby and I gazed at while enjoying our delicious late lunch on the veranda of The Chanler. What a great place to refresh yourself after walking the Cliff Walk. Everything from service to meal was excellent. We could not have had a better time anywhere else! It made our anniverary so special.

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Helpful?
1Thank IsaSofLiv
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear IsaSofLiv, Thank you so much for your wonderful compliments. We are so pleased that you chose to spend your anniversary with us. I will let our Spiced Pear team know that you thought your meal was excellent. The Veranda is one of my favorite spots to enjoy a meal as well! I invite you back to spend another wonderful...

Haymarket, Virginia
Reviewed 8 July 2015

This hotel is very, very expensive, with beautiful grounds, gracious employees and a beautiful location with spectacular views but it charges a $5 housekeeping fee. I have NEVER, no matter where I've stayed, encountered such a penny pinching charge.

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11Thank scrjnke
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear scrjnke, Thank you for taking the time to provide us feedback on your stay at The Chanler. We appreciate the compliments on our team, the grounds, and our location. I am sorry to hear you were disappointed with the additional charge. I wanted to clarify that charging a housekeeping fee is only done when the entire mansion is reserved...

Lehighton, Pennsylvania
Reviewed 8 July 2015

The Chanler at Cliff Walk is a destination in itself. It is a beautiful mansion in its own right. It is, as named, right on the Cliff Walk with beautiful water views, along with beautiful gardens and flowers. The staff, from the front desk, to the drivers, valet, and housekeeping were top notch. Everyone knows your name and you feel...

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Helpful?
3Thank Susan S
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Susan S., Thank you for taking the time to give us feedback on your stay at The Chanler. We are always looking for ways to improve our service and appreciate feedback from guests. I'd like to thank you for your very sincere compliments on our property, grounds, team and restaurant. We understand your concern about being unable to enjoy...

London, United Kingdom
Reviewed 6 July 2015

A beautiful house, set in lovely grounds, amazing staff (truly amazing), the biggest problem is that if you get a garden floor room, you have absolutely no privacy whatsoever, we came for three days of rest and relaxation and sadly got neither. Refuse to stay on the garden floor, as we should have done. The receptionists led by Haley could...

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5Thank Wilton L
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Wilton L, Thank you for the compliments on our grounds and The Chanler team. I am sorry that you were dissatisfied with your room, and that the experience was not relaxing for you. As we discussed during your stay, please do reach out to me personally should you wish to join us again and I will ensure that you...

Scottsdale, Arizona
Reviewed 27 June 2015

I had high expectations for our stay at this hotel and the hotel actually exceeded my expectations. We have stayed in many wonderful hotels and this is definitely one of the best. I would recommend it without reservation. From the moment we arrived, everything was perfect. Our room was on the second floor and was extremely large and comfortable.. The...

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Helpful?
Thank jscottjoplin
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear jscottjoplin, I am so pleased to hear your stay at The Chanler exceeded your expectations. It means so much because you have stayed in many other wonderful hotels and for us to be deemed one of the best is an honor. I am going to share your compliments with our team as they will be very grateful to receive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A stunning historic mansion hotel located on the famous Cliff Walk in Newport, Rhode Island. Boasting 20 elegant guestrooms, each custom designed around a particular historical period or theme, this luxury hotel allows breathtaking views of the Atlantic Ocean and Easton’s Beach, setting the mood for a truly relaxing and enjoyable vacation. The award-winning Spiced Pear Restaurant and luxurious in-room spa treatments combine to make this boutique hotel the perfect setting for a romantic retreat. ... more   less 

Additional Information about The Chanler at Cliff Walk

Address: 117 Memorial Blvd, Newport, RI 02840
Region: United States > Rhode Island > Newport
Price Range: €337 - €979 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Chanler at Cliff Walk 4.5*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda and Jetsetter so you can book your The Chanler at Cliff Walk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Chanler At Cliff Walk Hotel Newport
Chanler At Cliff Walk Newport
Hotel Style:
#1 Luxury Hotel in Newport
#2 Family Hotel in Newport
#2 Romantic Hotel in Newport
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Questions & Answers

Here's what travellers have asked, with answers from The Chanler at Cliff Walk staff and other travellers.
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Questions? Get answers from The Chanler at Cliff Walk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel has no elevator so if you have trouble with stairs, take a lower floor. Ask to face the ocean.”
 of 5 bubbles 383shellyw, 6 Nov 2016 | Read review
“Room 32 has a great view.”
 of 5 bubbles mpfischer, 23 Oct 2016 | Read review
“We loved the Williamsburg”
 of 5 bubbles 1Susanne, 4 Oct 2016 | Read review
“Room 12 has a private entrance/porch area adjacent to the outdoor bar. Wonderful view of the lawn and ocean. Simply beautiful!”
 of 5 bubbles 218mardel, 19 Sep 2016 | Read review
“Don't really know, we faced the ocean and the sound of the waves lulled us to sleep.”
 of 5 bubbles lucie0775, 11 Sep 2016 | Read review
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