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Newport Bay Club & Hotel

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236 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Reviewed 24 October 2013

We came here to stay in a friend's time share for a week. When we arrived, we were told by the staff member on duty, Neely, that we were 1 week early. We realized that our friend had given us the wrong date. Even though it was not her issue, she found a place for us to stay that night....

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2Thank Lmendeznp
San Francisco
Reviewed 15 October 2013

Is wish I could give the Bay Club a better review, but there is room for improvement. It was obvious the bathroom, kitchen, and bedroom had been remodeled, but they still needed to replace the carpet in our 2 bedroom unit and update the living room furniture and art work. The Bay Club is in a very old mill. On...

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2Thank LoveToTravel1070
Wallingford, Connecticut, United States
Reviewed 10 October 2013

I enjoyed our stay in February of 2013. Room was acceptable (not the quietest but we survived), close to everything. But then I just got a call from a Time Share company trying to get me to go to their presentation on the guise of me "winning something great". I do NOT like having my info sold to outside companies!!

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2Thank Melissa L
Belfast, Ireland
Reviewed 9 October 2013

We booked a last minute two-night stay here at a great price. I found the much-maligned manager absolutely lovely and friendly on the phone, and the same in person. On the grand scheme of things, I don't gauge my holiday breaks by the hotel staff so I can't understand why people give it so much weight, whether good or bad......

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2Thank Rois
Acushnet, Massachusetts
Reviewed 23 August 2013

We've stay at the Bay Club many times over the years. The hotel itself is very nice. The customer service is horrible along with there General Manager. I hope the owners take the time to read this. Its seems there's a lot of complaints regarding customer service. The staff appear like your bothering them. The General Manager in particular is...

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7Thank Mike57862
PARKER
Reviewed 18 August 2013

My son and his girlfriend came to visit New England for the first time so we stayed all over the area. We loved the hotel as it had everything we needed. The two room suite was perfect for us so we weren't right on top of each other. We found the last parking spot in the fenced in area and...

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Thank Gr8FunGirl
Cold Spring, New York
Reviewed 5 August 2013

You drive into Newport and see the front of this building with a lovely sign that makes it look great. But staying there with my friends, we found that they were super un-helpful at the front desk - like we were bothering them. Then, the cleaning service wasn't too swift, the room was noisy at night. No room service. Finally,...

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5Thank Cynthia752
Cheshire, Connecticut
Reviewed 3 August 2013

The good: This hotel is in the center of Newport and walking distance (1/2 mile or less) to just about everything except the beach and Fort Adams. It was clean and had nice accommodations -- we had a 1 bedroom townhouse w/ microwave, coffee pot, sink, dishwasher and 1.5 baths. It came equipped with dishes and silverware. The staff not...

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Thank 06410cheshirect
new york
Reviewed 3 August 2013

First the good;The building is beautiful on the outside and the location is smack in the center of the happening section of Newport, very close to the water. So far so good. The parking is right behind the building, free, worked fine, and the suite we had was beautiful. Cable TV, flat screen, kitchen, beautiful painting son the walls,tons of...

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1Thank hudsonvalleyboy
Lakeville, Connecticut
Reviewed 2 August 2013

I stayed there recently as the guest of a time share customer. Her purse disappeared on the second day and the staff was monumentally unhelpful. Although Josh at the front desk said that they looked at the security camera tapes to see if they could figure out what happened to her purse (which she had in the lobby but not...

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2Thank Anne D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Bay Club is an all-suite hotel located on the Harborfront in downtown Newport, RI. Beautiful one and two bedroom suites and multi level townhouses with kitchens, living and dining areas. Sweeping views from our private outside decks. Located at the intersection of America's Cup Avenue and Thames Street, this prime address allows you to leave your vehicle in our private lot (parking is included for ONE vehicle only) and walk to all of downtown Newport's offerings. ... more   less 

Additional Information about Newport Bay Club & Hotel

Address: 337 Thames St, Newport, RI 02840-6619
Region: United States > Rhode Island > Newport
Price Range: €97 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Newport Bay Club & Hotel 2.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Newport Bay Club Hotel Newport
Newport Bay Club And Hotel
Newport Bay Hotel
Bay Club Newport
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Questions & Answers

Here's what travellers have asked, with answers from Newport Bay Club & Hotel staff and other travellers.
2 questions
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Needham, Massachusetts

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Questions? Get answers from Newport Bay Club & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our view was of the parking lot so you might want to ask for a water view room”
 of 5 bubbles , 14 Nov 2016 | Read review
“Great for families with small children/babies”
 of 5 bubbles Layla523, 25 Oct 2016 | Read review
“Higher floors have better views”
 of 5 bubbles salemst, 22 Oct 2016 | Read review
“Away from the parking lot and main street. Noisy at night.”
 of 5 bubbles Nele73, 28 Sep 2016 | Read review
“Top floors have the best view and multi-level rooms. Parking is FREE”
 of 5 bubbles TacyTelego, 13 Sep 2016 | Read review
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