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Holiday Inn Express American Fork - North Provo

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Holiday Inn Express American Fork - North Provo
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93 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Yucaipa, California
Reviewed 2 weeks ago via mobile

Stayed here on the way to Wyoming to help mom move to CA. Booked a room for myself, and another for my son. However, when we were checking in, they had the price for my son's room all wrong and way too high. Thank goodness we kept our confirmation email! Hotel clerk still couldn't figure out why it was wrong,...

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Helpful?
Thank Randy D
Kimberly S, General Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Thank you for your review. We are so pleased to be a part of the IHG family, and being the brand you choose. I'm sorry to hear that there was some confusion in the reservation, but I'm pleased to know it was resolved. Thank you again for your review and continued brand loyalty. We hope to see you again soon.

St. George, Utah
Reviewed 18 March 2017

I was able to get a good rate, the staff was friendly and professional, the lobby was not great, but they are under repairs / construction, the room was small, but adequate and ventilation was good and reasonably quiet, the sink area was extremely small, the toilet would not flush completely - even after they "fixed" it, the children overhead...

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Helpful?
Thank PaulEugeneG
Kimberly S, General Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Thank you for taking the time to review your most recent stay with us. Please know that I take all reviews very seriously and will work to improve on the items you noted. Please know that we have several different room types and would love to show you an option with a large sink area. I am sorry for the...

edinburgh
Reviewed 18 February 2017

Oh man...I turned up at the company house after a 26 hour trip, only for the magic pass code refusing to let me in. -10c / 20f very exciting. This has nothing to do with the Holiday Inn except for when my Uber dropped me off at 01:00 on a Monday morning and the lovely guy at checking acted as...

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Helpful?
Thank skotle
Kimberly S, General Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Thank you for your review! I am thrilled to hear that we were able to assist you in an emergency situation! We hope to see you again in the future, hopefully for fun and not survival! Thank you again for your review. Happy travels!!

Boston area
Reviewed 4 February 2017

I was here for a 1-night business stay. Room space was good, and all staff I dealt with courteous and helpful. Breakfast was pretty reasonable. The hotel is quite close to I-15, so I found the noise levels fairly high, at all hours. A couple other smaller quibbles -- there seemed to be a draft through the bathroom window when...

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Helpful?
Thank twainmark
Kimberly S, General Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Thank you for your review. I am sorry to hear that we did not meet your expectations. Please know that we take all guest reviews very seriously, and will work hard to correct the problems you have experienced. I do hope that you will stay with us again in the future, we would love the opportunity to not only meet,...

Racine, Wisconsin
Reviewed 29 January 2017 via mobile

The upside? The check-in staff were very pleasant and my room looked great. The downside? I could hear the guests in the room above me running across their floor/my ceiling; I could hear every time they ran their shower. The mattress in my room sagged in the middle and the sheets were more rough (from repeated washings, I'm guessing) than...

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Helpful?
Thank Mitzi M
Kimberly S, General Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Thank you for taking the time to review your stay. I am very sorry to hear that your stay was less than satisfactory. Please know that we take all reviews very seriously and will work to improve on the items you have brought to our attention. I hope that you will consider staying with us again in the future, so...

Portland, Oregon
Reviewed 15 January 2017 via mobile

Room was clean, service was nice, bed was comfortable. No for the negatives. Bathroom was very small. No place to put things near the sink. Bathtub was super small and very little water came out. Lots of kids in hotel. I have to say the breakfast was very good and the price of the hotel was very good.

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Helpful?
Thank scarpa1977
Kimberly S, General Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Thank you for taking the time to review your most recent stay with us. I am happy to hear that the room was clean and comfortable. I am sorry that the bathroom did not have enough space. Please know that we have several rooms types and would be happy to ensure you have a larger bathroom during your next visit...

Eagle, United States
Reviewed 3 December 2016 via mobile

We stayed at the Holiday Inn Express over Thanksgiving weekend, and we're pleasantly surprised at the great customer service, cleanliness, convenience to the freeway, and value! Highly recommended and much less congestion than SLC.

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Helpful?
Thank Mark S
Kimberly S, General Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Thank you so much for taking the time to review your most recent stay with us here at the Holiday Inn Express & Suites of American Fork. We are thrilled that you enjoyed your holiday visit with us. We hope to see you again soon!!

Anchorage, Alaska
Reviewed 20 November 2016 via mobile

When my husband went to the front desk to check in, The guy at the front asked him for a credit card for incidental charges. My husband gave him a card, he automatically charged us and somehow blocked our card as well. But he said it was declined and asked my husband for another card saying he had to have...

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Helpful?
2Thank Rain Y
Kimberly S, General Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Thank you for taking the time to review your stay with us. I am very sorry to hear that your stay was less than satisfactory. Please know that I take all reviews very seriously, and will take immediate action in addressing the concerns you have brought to my attention. Additionally, if you have any other questions, comments, or concerns please...

NEW MEXICO
Reviewed 30 October 2016

We were very pleased with this hotel. The price was right. The room was clean. Bed was comfortable. The room had good lighting...which is important as we get older. The staff was very pleasant. We would definitely stay here again.

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Helpful?
Thank DANCETEACH
Kimberly S, General Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Thank you for taking the time to review your most recent stay with us here at the Holiday Inn Express & Suites of American Fork. I am so pleased to hear that your stay was so wonderful. Our staff here strive to create a clean, comfortable, and pleasant experience for all of our valued guests. Thank you again for taking...

Utah
Reviewed 25 October 2016 via mobile

This is a very nice hotel with excellent and friendly staff, they also have a great breakfast and home baked cookies at night. It is also dog friendly! What else can you ask for? Ok, dish network and great movies.

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Helpful?
Thank Gigi1232015
Kimberly S, General Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Thank you for taking the time to review your stay! Our staff here at the Holiday Inn Express & Suites in American Fork strive continuously to provide superior guest experiences. I am pleased to hear that you enjoyed your stay and the amenities that we provide. We look forward to seeing you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brand new in 2010, the Holiday Inn Express & Suites, American Fork, Utah is the newest and most modern hotel in the area. Our beautiful new hotel is conveniently located off I-15 and within minutes of everything you need. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet served daily, indoor pool and whirlpool, meeting room, fitness area, wireless high speed internet access. ... more   less 

Additional Information about Holiday Inn Express American Fork - North Provo

Address: 712 S Utah Valley Dr, American Fork, UT 84003-9776 (Formerly Park Place Inn and Suites)
Region: United States > Utah > Wasatch Range > American Fork
Price Range: €83 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express American Fork - North Provo 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express American Fork - North Provo Hotel American Fork
Quality Inn American Fork
American Fork Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express American Fork - North Provo staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express American Fork - North Provo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the freeway is better.”
PaulEugeneG, 18 Mar 2017 | Read review
“Get a place close to the stairs because the one elevator is quite slow.”
CO_UT_MO, 28 Aug 2016 | Read review
“309 not good”
David_and_Misti, 23 Jul 2016 | Read review
“Please ask for your preference, you will be accommodated.”
crdebata, 2 Jun 2016 | Read review
“Lower floors are quieter than upper floors due to proximity to highway.”
amm925, 17 Jul 2015 | Read review
5 of 5