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Holiday Inn Express & Suites Downtown Buffalo

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#11 of 23 Hotels in Buffalo
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Holiday Inn Express & Suites Downtown Buffalo
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650 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Downtown Buffalo
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Showing 620: English reviews
Auckland, New Zealand
Reviewed 12 January 2014

Stayed while visiting Buffalo for the Trans Siberian Orchestra concert in December. The lobby & check in was warm and welcoming after a long drive from the Adirondacks, and I was soon on my way up to the room. I didn't know about the complimentary cookie & bottle of water until I was in my room reading the welcome book;...

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Helpful?
Thank Lathkill
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you for your review. I apologize that the cookies and water were not offered at check in, please feel free to request this at any point during your next stay. I'm pleased that our accommodations met your needs!

Whitby, Canada
Reviewed 7 January 2014

We really enjoyed our 2-night stay in Buffalo although the weather really hampered our plans. We had a coupon deal and are glad we found this hotel since we hadn't stayed there before. Thankfully the king suite room was roomy and comfortable so we didn't mind staying in our room more than we had intended due to the bad weather....

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Helpful?
Thank famillehamilton
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you so much for your extensive and great review! Despite the weather, I'm glad you were able to make the most of your stay and enjoy all of our amenities. You are correct about the architecture in Buffalo, the buildings are a sight to see in themselves. I am sorry you got caught in the storm, you will have...

Olean, New York
Reviewed 2 January 2014

I was supposed to be leaving on a flight for Chicago from Buffalo airport when I found out I wasn't going to be able to make it. Matt Spencer the general manager helped out tremendously by getting me a room at his hotel and having someone pick me up at the airport. I can't thank him enough for his help,...

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Helpful?
Thank bakerd81
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you so much for the great review, we are so glad we were able to help you out! It can be quite stressful when travel plans don't go as expected so it was the least we could do to lessen your stress. I will make sure to let Michelle and Diane know of your kind words!

Toronto, Canada
Reviewed 31 December 2013

Enjoyed our stay here. Very clean, good size rooms (king suites only). Very courteous and helpful staff. Location to downtown Buffalo events is ideal - Shea's Performing Arts Center is across the street. Parking is convenient but not on site. TGIF restaurant on premises. Close to major highways.

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Helpful?
Thank eccs2
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thanks for the great review! We are always hopeful that our suite set up will meet most everyone's needs. We are fortunate to be located in the heart of the theater district- I hope you enjoyed the show!

London, United Kingdom
Reviewed 29 December 2013 via mobile

We booked a room here as we were in town for the NFL game. It's a great location - and a cab was only about $30. There is a TGI Fridays downstairs, although we did not eat there. Breakfast was good and included in our room rate. The fitness centre was good as well, there are a few machines to...

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Helpful?
Thank chloelewis1983
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

I'm so glad our hotel and facilities met all of your needs. Luckily, we aren't too far from Ralph Wilson Stadium- Hope to see you again soon!

Toronto, Ontario, Canada
Reviewed 29 December 2013

Suite extremely well laid out for the size. Perfect for a family stay, although we were only a couple. Stayed here for the annual Disco party. Hotel is very close to the Buffalo Convention Center. No onsite parking, but on weekends there is free overnight parking on the street. Breakfast buffet was good (for a free buffet) with plenty of...

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Helpful?
Thank YankInCanada
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Hope you had a fun time at the Disco, I heard it had a great turn out! I'm glad to hear our location worked well for you, being walking distance to the convention center. Thanks for taking the time to complete this review and thrilled you were able to take advantage of the TGI Fridays on site.

Toronto, Canada
Reviewed 20 December 2013

Found the hotel hard to find, parking is a few blocks away and they do not have entrance doors that open without pulling (hard to do while pushing suitcases) but all in all a good hotel. Complementary cookies at check in were a nice touch. Room was large and clean. Staff was very helpful. They had a very nice complimentary...

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Helpful?
Thank rands23
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

I do apologize for the troubles you experienced when trying to find the hotel. We do appreciate all of your feedback as it helps us make improvements for the future. It is our pleasure to offer an extensive hot breakfast included with your stay. Thank you for taking the time to provide us with this review.

Reviewed 15 December 2013 via mobile

Booked one night for some friends and I for after a show at the town ballroom. Very nice staff and helpful. Clean room and bed. They give you vouchers for parking just a block away and by request you can get a shuttle also. Had to use that the morning after definitely. Lol. Good stay and you get a discount...

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Helpful?
1Thank jimmyg8947
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

So glad to hear our hotel met your needs while visiting for a show, we are lucky to be in the heart of the theater district and work with the Town Ballroom to provide a discounted rate. We are happy to provide a shuttle to and from the parking garage when there is inclement weather. Thank You so much for...

Toronto, Canada
Reviewed 11 December 2013

We recently stayed at the Comfort Suites while on a shopping trip. The room was spacious and clean The staff were very helpful and pleasant particularly Lisa the guest service associate from the kitchen. We chatted and she was full of information of where to shop, even going so far as to tell me what grocery stores had the turkeys...

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Helpful?
Thank Louisa H
Toronto
Reviewed 10 December 2013

We purchased a Jaunt overnight deal for the Comfort Suites downtown Buffalo for $79 Cdn + about $11 U.S. taxes. We didn't have high expectations other than a decent sleep in a clean room as we went for shopping and we were pleasantly surprised. The suite had a king bedroom, a flat screen TV in both the bedroom and living...

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Helpful?
2Thank GusToronto
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Thank you so much for your great review. I am thrilled that you were able to take advantage of the Jaunt deal which provides a great opportunity to stay and shop in Buffalo. Very pleased that our accommodations exceeded your expectations. Please visit us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Downtown Buffalo

Address: 601 Main St, Buffalo, NY 14203-1488
Region: United States > New York > Buffalo
Price Range: €109 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Downtown Buffalo 2.5*
Number of rooms: 146
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites
Hotel Style:
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Downtown Buffalo staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Downtown Buffalo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like facing Main St when staying here. You will hear the trains roll by but they aren't tremendously loud.”
 of 5 bubbles MyOwnPace, 19 Mar 2017 | Read review
“4TH Floor facing the Electric Building”
 of 5 bubbles Canadajack25, 8 Dec 2016 | Read review
“Ask for a high floor. It is in downtown and street traffic can be heard on lower floors.”
 of 5 bubbles bletournea, 7 Dec 2016 | Read review
“There is a tram that runs pretty regularly on one side. Ask for the non-tram side.”
 of 5 bubbles cbakersmith, 24 Sep 2016 | Read review
“We were up on the 5th floor.”
 of 5 bubbles 386chipl, 30 Aug 2016 | Read review
5 of 5