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Holiday Inn Express & Suites Downtown Buffalo

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Traveller (79)
Room & Suite (38)
Dining (12)
Overview
Hotel website
601 Main St, Buffalo, NY 14203-1488 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
2.5 Star accommodation
Additional information
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Offers from Holiday Inn Express & Suites Downtown Buffalo
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Reviews (720)
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687 results
Traveller rating
332
221
76
33
25
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LanguageEnglish
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332
221
76
33
25
Show reviews that mention
All reviewscomfort suitesfrench doorsdowntown buffalofront deskliving roomfree breakfastparking garagetwo blocksmain styogurttown ballroomfree trolleypull out couchwaffle makersame buildingking suiteentertainment district
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1 - 5 of 687 reviews
Hotel's Favourite
Reviewed 1 week ago via mobile

The customer service by Matthew Spencer & his staff was purely amazing! I was also impressed by Heather, who works in the lobby, making customers happy. All around, Matthew has a brilliant staff. Definitely go to this hotel!

1  Thank Spanish-Magic
Response from Matthew S, General Manager at Holiday Inn Express & Suites Downtown BuffaloResponded 1 week ago

Thank you for such a nice compliment! We do indeed have some great staff here! I will be sure to recognize Heather!

Reviewed 1 week ago

Shout out to Matt, Lindsey, Gina and Dee for always going above and beyond to make my stay pleasant. The newly renovated first floor is beautiful. Location is fantastic as the trolley is just outside the door with quick access to Canalside and many other...More

Thank KimO_1518
Reviewed 3 weeks ago

If it wasn't for one issue, I would have given this a 4 for sure. Stayed with my husband for one night in August to attend a Bisons game. Location is excellent, literally a few steps down from the free tram that takes you right...More

2  Thank melmo1
Response from Matthew S, General Manager at Holiday Inn Express & Suites Downtown BuffaloResponded 3 weeks ago

Thank you for the detailed review. We are indeed in a fabulous location near 30 restaurants and bars and we have a TGI Friday's in the hotel. Our rooms are all suites with some great amenities but if there is an issue like you had...More

Reviewed 4 weeks ago via mobile

My recent stay at the Holiday Inn Express & Suites in downtown Buffalo was nothing but amazing. When I was wet when I came to check in I was welcomed, I felt right at home and was promptly checked in my Benny. Benny was super...More

Thank thetieguy72
Response from Matthew S, General Manager at Holiday Inn Express & Suites Downtown BuffaloResponded 4 weeks ago

Thank you for the very kind words. Customer service is what is most important. Benny is one of our newest employees and we are lucky to have him! I will make sure he is recognized on the hotel level!

Reviewed 4 weeks ago

My stay was very pleasant & accommodating, as are all my stays at Holiday Inn. The staff was very courteous, the lounge was very modern & clean. It fit the look of a downtown hotel which is very nice to see. The elevator was very...More

Thank Jordan R
Response from Matthew S, General Manager at Holiday Inn Express & Suites Downtown BuffaloResponded 3 weeks ago

Thank you for this information and for taking the time to review us. I am very sorry about the issues you encountered. Please reach out to me(Matt 716-854-5500) so I can make it right and with 146 rooms I am hoping you can tell me...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$140 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (79)
Room & Suite (38)
Dining (12)
Business Centre & Event Rooms (2)
Nearby
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Nearby AttractionsSee all 257 attractions in Buffalo
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.23 km away
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Western New York Book Arts Center
5 reviews
.37 km away
Questions & Answers
Ask a question
KathleenK1467
22 July 2018|
AnswerShow all 3 answers
Response from Gracefulfun | Reviewed this property |
Not that I know of. The closest Outlet I know of is in Niagara Falls on Military, if you happen to be travelling past.
0
Votes
lramey6947
20 January 2018|
AnswerShow all 3 answers
Response from jenmburton | Reviewed this property |
About 30 mins
0
Votes
timbrem
30 June 2017|
AnswerShow all 2 answers
Response from ErinKyle420 | Reviewed this property |
10 minutes or so. There is also a free train stop just outside the hotel that will drop you off at the ball field.
1
Vote
Room Tips
"High floor for views."
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"Don't overlook the roads with the bars....we had "03" - odd number room and it was noisy!"
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"Try another hotel"
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"Go for the Junior Suit if you are staying more than a couple of day"
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