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Holiday Inn Express & Suites Downtown Buffalo

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#12 of 23 Hotels in Buffalo
Certificate of Excellence
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Holiday Inn Express & Suites Downtown Buffalo
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650 Reviews from our TripAdvisor Community

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Showing 620: English reviews
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NY
Reviewed 3 days ago NEW

When the NCAA March Madness tourney comes to Buffalo, this is where we stay. Love design of the rooms, which is broken up by French doors so you have a bedroom that feels separate from the living quarters. Plenty of space for two people here. And we also like that the metro train stop is about 40 yards away. You...

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Helpful?
Thank J B
Reviewed 4 days ago NEWvia mobile

There for NCAA tournament. Super staff. Room nice. But, I got no sleep after 5am because of private snow clearing machines outside my window for 3 consecutive hrs. Front desk not even aware this was happening when I informed them in morning. I understand need to remove snow but how about a different time? Can't give a better rating due...

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Thank Jeff D
Cambridge, Canada
Reviewed 1 week ago

For people coming from Canada through Fort Erie the hotel is easy to get to. It is very simple to get there. There are many restaurants nearby and it is right across the street from Shea's. If you are going to see a hockey game or entertainment or the NCAA tournament the weekend of March 17th there is a free...

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Thank Gary E
Reviewed 2 weeks ago via mobile

Our room was the most wonderful room I've ever stayed in. The staff was welcoming and helpful. The breakfast was so good. Too many choices st breakfast! :-) will definitely book again. Very central. Front desk arranged a discounted taxi and made sure we had a number to call for a return.

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Thank Derubbish
Reviewed 3 weeks ago via mobile

Great hotel with a great location and great staff..!! My gf and I spent the night for a Valentine's get away and this hotel was an excellent choice. Thank you Gina for assisting my gf with her Valentine surprise for me, you're the best..!! We will definitely stay here again...

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Helpful?
Thank Jsh_967
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, Thank you so much for choosing our hotel as your "Valentine's get-away"! I will be sure to pass along your kind words to our lovely front desk agent Gina. It is always great to hear that the staff were accommodating and helpful during your stay. Thank you again! Gladys Wurth Front Office Manager

North Bay, Canada
Reviewed 10 February 2017

Hotel was clean, quiet and very spacious (king room). Best location for events at the Ballroom (2 minute walk up the street). No parking but there is a parking garage 2 blocks away for $5 per day. TGI Fridays is attached to the hotel and a very nice place to have dinner. Food is awesome and staff is friendly. Hot...

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Helpful?
Thank Cliche1
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, We greatly appreciate your feedback that you have shared with us about your recent stay. We are very happy to hear that our downtown location was convenient for you...Town Ballroom is in fact just down the street! We hope to have you again in the near future.

Buffalo, New York
Reviewed 24 January 2017

I travel to Buffalo often due to my Charity work and the rooms and the staff are wonderful. The suites are very comfortable and user friendly and the staff are working hard to make your experience great and feel like one of the family. The Front Office Manager is a credit to the company as are the front desk staff...

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Helpful?
Thank michaelmaciejewski33
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your experience with us. I am very happy to hear that you enjoy your time here with us, we value you greatly as a "regular" guest and of course your loyalty to the brand. I will be sure to pass your kind words along to all of...

West Chester, PA, United States
Reviewed 18 January 2017

In town visiting family and friends who are all over WNY, so being in the city works...this hotel looks like it's making an attempt to renovate. Some parts were brand new while others still seemed like they were a work in progress. Staff was nice & friendly, but weird issues with the room, like the bathroom door not closing all...

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Thank paulinesS1522AI
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, Thank you very much for taking the time and reviewing our hotel. We did recently renovate all of our public guest areas including the lobby, breakfast area, fitness center and our guest laundry room. We will be doing complete renovations of our guest rooms with in the upcoming year but we did add all new linens, bedding...

Augusta, Georgia
Reviewed 13 January 2017

Received a warm reception from Gina (Front Desk Receptionist). Reserved the 2-bedroom Suite which is misleading. It is only one King sized bed with an pullout bed within the couch. Receptionist stated that they need to change the description for clarity. The room itself was ok. The water pressure from the shower was ok, but it could have been stronger....

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Helpful?
Thank Kenny L
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, We appreciate you taking the time to share your past experience during your recent stay with us. I am glad to hear that Gina took care of you during your check in process and I will be sure to pass the kind words to her. I do want to apologize if the wording of our room description...

Brooklyn, New York, USA
Reviewed 9 January 2017 via mobile

Stayed here with my colleagues on Christmas Night 2016. Front desk staff was so friendly and welcoming. They have snacks and waters waiting for you when you sign in. This was wonderful especially on a night when everything is closed. The rooms are so spacious! Separate bedroom, large living area with desk and kitchenette, bathroom is large too with a...

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Helpful?
Thank bikerchic650
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, We greatly appreciate you providing us with fantastic feedback from your recent stay. One of the most important things when traveling is to feel "at home" especially during the Holidays so I am ecstatic to know that we were able to do this for you. I am also glad that you enjoyed our complimentary snacks and water...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Downtown Buffalo

Address: 601 Main St, Buffalo, NY 14203-1488
Region: United States > New York > Buffalo
Price Range: €110 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Downtown Buffalo 2.5*
Number of rooms: 146
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites
Hotel Style:
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Downtown Buffalo staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Downtown Buffalo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like facing Main St when staying here. You will hear the trains roll by but they aren't tremendously loud.”
 of 5 bubbles MyOwnPace, 19 Mar 2017 | Read review
“4TH Floor facing the Electric Building”
 of 5 bubbles Canadajack25, 8 Dec 2016 | Read review
“Ask for a high floor. It is in downtown and street traffic can be heard on lower floors.”
 of 5 bubbles bletournea, 7 Dec 2016 | Read review
“There is a tram that runs pretty regularly on one side. Ask for the non-tram side.”
 of 5 bubbles cbakersmith, 24 Sep 2016 | Read review
“We were up on the 5th floor.”
 of 5 bubbles 386chipl, 30 Aug 2016 | Read review
5 of 5