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The Mansion on Delaware Avenue

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Traveller (116)
Room & Suite (137)
Dining (15)
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Overview
  • Excellent74%
  • Very good16%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“honor bar”(37 reviews)
“butler service”(29 reviews)
“cocktail hour”(37 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Shuttle or Taxi Services
Room Service
4 Star Hotel
All hotel details
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Reviews (505)
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364
80
32
15
7
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All reviewshonor barbutler servicecocktail hourland rovercar servicedelaware avenueeuropean style breakfastdinner reservationsgrand roomduring happy hourcontinental breakfast in the morningmile radiusboutique hotelfree valet parkingyogurtfourth floorwithin miles
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1 - 5 of 498 reviews
Reviewed 1 week ago via mobile

I feel bad writing a negative review of this hotel, because they clearly care and try very hard to create a positive experience. Unfortunately, while they make every effort to provide a great service experience, the hotel room fails on the fundamentals of being a...More

1  Thank Matt R
Response from Jen N, General Manager at The Mansion on Delaware AvenueResponded 1 week ago

Dear Matt R: Thank you for your feedback on your most recent stay with us. We are disappointed that your experience wasn't more positive. Yes, we have a wonderful and beautiful building and out Butlers take great pride in our guests needs with a escort...More

Reviewed 17 May 2018

This hotel could be absolutely stunning with a little bit of a revamp.....I booked a four night stay as part of a business trip. The room was spacious, clean and comfortable but becoming very dated. There were no curtains on the window -just venetian blinds...More

2  Thank mermadia
Response from Jen N, General Manager at The Mansion on Delaware AvenueResponded 18 May 2018

Dear Mermadia: Thank you for your feedback regarding your most recent stay with us at the Mansion on Delaware Avenue. We certainly appreciate your candor and perspective. You will be happy to hear, that we will be undergoing a soft goods renovation in our guestrooms...More

Reviewed 29 April 2018

We loved this place. Had a room on the top floor which made it nice and cosy with the lower ceilings. beautiful historic building. Very clean and comfortable. Was very reasonable considering that this is one of the top places to stay in Buffalo. Always...More

2  Thank Michael S
Response from Jen N, General Manager at The Mansion on Delaware AvenueResponded 30 April 2018

Good day Michael S: Thank you for your kind words regarding your most recent stay at The Mansion on Delaware Avenue. I am certainly glad you were able to experience the Chauffeured Land Rover Service! We are so happy to have our new Land Rover...More

Reviewed 11 April 2018

We have been doing their Winter Get Away Package for years. It includes the room, happy hour and breakfast along with transport to and from the Mansion for dinner. The butlers are great and so helpful. Breakfast was outstanding with lots of low carb options.

2  Thank sket101
Response from Jen N, General Manager at The Mansion on Delaware AvenueResponded 30 April 2018

Thank you for your review! We appreciate your kind words and look forward to your return with us again!

Reviewed 9 April 2018 via mobile

Old is gold, it’s one of the best hotels I have stayed in, great location very beautiful building. Stuff are amazing and friendly, got to have a butler service during my stay with my family, my Mom and my sister we had a great time...More

1  Thank MK B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Shuttle Bus Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$211 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Buffalo
#4 Business Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$211 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Buffalo
#4 Business Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (116)
Room & Suite (137)
Dining (15)
Amenities (30)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Snm198
23 October 2017|
AnswerShow all 3 answers
Response from Jen N | Property representative |
Thank you for your inquiry. Our event team would be happy to check availability for you. We certainly try to accommodate all requests depending upon other events happening in the hotel. We just need a little bit more... More
0
Votes
expresstwisted
4 June 2016|
AnswerShow all 2 answers
Response from Maryanne37 | Reviewed this property |
Yes, the complimentary shuttle service was fantastic as well. I agree with the person from Tampa; simple give them a call, or e-mail the hotel before your arrival to ensure you have the correct information. Have a wonderful... More
0
Votes
Shirleymustang
19 January 2016|
AnswerShow all 6 answers
Response from Derek B | Reviewed this property |
We noted nothing paranormal at the hotel at all! Abnormal in a good sense like having a chauffeur, an open bar before dinner.... as for the beds and room arrangement I would suggest contacting the hotel!
0
Votes
Room Tips
"Stay in the big suite."
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"Phone ahead to speak with management."
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"Ask for room 202...especially in the fall when the colors are changing."
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"They are all beautiful!!!!!!"
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