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Ideally situated at the corner of Delaware and Chippewa in the heart of downtown, The Westin Buffalo is steps from the city's unique architecture, prominent historical sites, and arts and entertainment ...Moreoptions. Our hotel is part of a mixed-use building that also comprises retail shops and office space. The Buffalo Niagara Convention Center is less than a half-mile away, and Buffalo Niagara International Airport (BUF) is only 10 miles away. See a touring Broadway musical at Shea's Performing Arts Center, and check out the premier restaurants and nightlife of the Chippewa Entertainment District. Cheer for the Sabres at First Niagara Center and the Bisons at Coca-Cola Field. Our location just a mile from Lake Erie makes it easy to enjoy a concert and some fun in the sun at Canalside, then ride on the lake with Water Bikes of Buffalo. You can also tour the Niagara River, Erie Canal, and the Buffalo Harbor. History enthusiasts will be excited to visit the decommissioned vessels, vehicles, and aircraft at the Buffalo and Erie County Naval & Military Park. The host of the 1901 Pan-American Exposition, Buffalo is also home to the Theodore Roosevelt Inaugural National Historic Site and the Buffalo Transportation Pierce Arrow Museum. Throughout the city, you can tour some of America's most beautiful examples of turn-of-the-century, Art Deco, and Art Moderne architecture. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviewsheavenly bedworkout clothesthought of everythingbusiness visitfirst thing you noticehotel is beautifulfitness studiobig tvwhite tunahotel downtowncardio machinesfront desk attendanta great staywalk in showerrooms are largewide hallwaysroom service
We came in for a family wedding and spent 3 nights. We travel frequently and found the hotel to be superior to most. The front desk was friendly and helpful. I loved the robot who can deliver towels to your room! The room was quiet...More
Spent 4 nights and was totally impressed.
First the staff was great and extremely attentive. Check in was a breeze. I had a couple reservations due to some being on points. When I came down to change to the other reservation they knew me by...More
1 Thank Rick K
Response from John E, Guest Relations Manager at The Westin BuffaloResponded 6 July 2018
Dear Rick K -
I really enjoyed reading your review. Thank you for taking the time to share your review with our trip advisor community. We love dogs and know how special it is when we get to host your extended family. Please come back...More
As a Royal Ambassador IHG and Platinum Spg and Marriott member. From my perspective-
I stay here 6-8 times a year and do over 75 nights a year with them. This is my favorite hotel on my USA business trips!
The friendliest staff I’ve...More
Some hotels are nice to everyone. Some are snotty to those who bought their rooms on Priceline. This is one of the snotty ones. I generally enjoy staying at Marriott properties but this one may need a new culture.More
Response from John E, Guest Relations Manager at The Westin BuffaloResponded 2 weeks ago
Dear Kathleen129 -
First, thank you for taking time to write your recent TripAdvisor review. I recently left you a direct message in hopes of getting a chance to speak with you first hand about your experience at our front desk. With a few more...More
Everyone from front desk to door service to shuttle provided cheerful, smart service. The fancy lobby is immense and sparkling. Adjunct restaurant matches well with the luxury of the property overall. I was aware the shuttle was non-airport, but seems like there would be some...More
Thank charles c
Response from John E, Guest Relations Manager at The Westin BuffaloResponded 3 weeks ago
Dear charles c -
Thank you for taking time to write your recent TripAdvisor review. I will share your review with our team and a make a special call to our Manager in Patina 250 and bring to his attention the in the lounger area....More
Response from Richard H | Reviewed this property |
I am not from that area, but when I was booking my conference, The Marriott on the Harbor side was suppose to be excellent. Years ago I held an event at the Hyatt Regency. That was in downtown too. But the Westin is... More
I am not from that area, but when I was booking my conference, The Marriott on the Harbor side was suppose to be excellent. Years ago I held an event at the Hyatt Regency. That was in downtown too. But the Westin is stunning.