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This hotel is NOT clean. The rooms and lobby are rundown. The bathroom had mold in the shower. The carpets were filthy. The beds are not very comfortable. The guest computer was out of order in business area. The ice machine was broken. We choose...More
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 4 weeks ago
Thank you for taking the time to share your concerns with us. We welcome constructive guest feedback, and view it as an opportunity to improve. It is regrettable that you observed maintenance and cleanliness issues that aren't typical of our usual standards. We offer our...More
It's pretty clear that this place had its heyday a couple of decades ago. What's billed as "retro" in the description of the property seems to me to be just a lack of simple updates to the hotel. The carpet in the common areas is...More
Thank Pat B
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 20 June 2017
We hope that you had a fabulous camping adventure and we are pleased that we could offer you a clean room to stopover on your road trip! We are disappointed that you were not 100 percent pleased with your stay and the condition...More
They really need to put some money into sprucing up this place. The carpets are stained, the pool was out of commission. The staff was really friendly, the breakfast was a good one, even though the seating area is up a set of stairs separated...More
Thank Beth W
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 13 June 2017
We appreciate you taking the time to share your experience with us. We're glad that you enjoyed our comfortable and clean rooms, friendly staff, delicious breakfast and convenient location. We regret to hear that much of the maintenance of our decor was less...More
The room had a musty smell and needs to be updated majorly!! We had a spider in our bed! The pillows are made of down and all 4 of us had sore necks in the morning. The continental breakfast was surprisingly really good although the...More
Thank Joyanna M
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 9 June 2017
Your feedback is greatly appreciated. It is through guest comments that we are able to better address the aspects that matter most. We encourage all our guests to notify us of any issue they may encounter during their stay. By letting us know,...More
We stayed as we prepared for our trip to the Grand Canyon. Flagstaff is about 1 1/2 hour drive to GCNP. Hotel is average for this genre and rooms could use some updating. Staff was friendly, providing easy check-in & check-out. Driveway in to property...More
Response from FrontDesk_GM, General Manager at Quality Inn I-40 & I-17Responded 19 May 2017
We're grateful you took the time to leave us such a helpful review. It's good to hear you arrived to friendly faces who were able to get you checked in and out so quickly. We do our best to get you to your room so...More
US$79 - US$181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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