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Howard Johnson Inn - Flagstaff

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434 Reviews from our TripAdvisor Community

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Showing 397: English reviews
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Los Angeles, California
Reviewed 1 week ago

Room was not clean, bathroom needs a makeover. Noise was a problem train track at front, night club next door. I did not complain. Just marked it up as a "I will not stay again at any HoJo. you asked for a comment here it is. HVAC did not work.

Review collected in partnership with Howard Johnson
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Helpful?
Thank P8848IJmichaell
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Dear P8848IJmichaell, Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise, and...

Santa Fe
Reviewed 1 week ago via mobile

You know it's 2-star when (a) it has no luggage carrier (b) when you can drive your car within two feet of the room door (c) when the tv says it will only work within the motel. (d) when the person next door carries a snowboard into the room. Nonetheless decent enough for a night's stay.

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Helpful?
Thank aspens
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Dear aspens, Thank you for taking the time to complete our survey and share your experience! We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far...

Joppa, MD
Reviewed 2 weeks ago

We arrived late and left early. It served it's purpose as a place to sleep and shower but that's it. We booked this room at a higher price thinking it would be nicer than the surrounding older motels. At double the rate, you would think they would have a little more amenities. The room was absolutely freezing when we got...

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Helpful?
Thank poca1313
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Dear poca1313, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

Henderson, Nevada
Reviewed 3 weeks ago

Was very nice. office people very helpful. Noise from trains was a little bothersome some times

Review collected in partnership with Howard Johnson
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Helpful?
Thank R9652SEkareng
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Dear R9652SEkareng, Thank you for sharing this five star review of our hospitality and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back...

Pagosa Springs, Colorado
Reviewed 3 weeks ago

Great Stay. Only drawback for any hotel on RTE 66 is that the train lines are on the other side of RTE 66. A train passed by a minimum of 4 times/hour and they make a lot of noise. Hotel was very good though.

Review collected in partnership with Howard Johnson
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Helpful?
Thank L7432GEdavidl
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Dear L7432GEdavidl, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I do apologize for the inconvenience that you encountered, though I'm very glad that this did not detract too much from your overall experience. In the future, please speak with our front desk staff if there is too much...

London, United Kingdom
Reviewed 3 weeks ago

All very straightforward. Rooms were clean, if basic. Motel is on a fairly busy road so was quite noisy. Breakfast was disappointing and limited, and once again we were not trusted with real plates and metal cutlery, but had to make do with plastic instead.

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Helpful?
Thank Fat-Pigeon X
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Dear Fat-Pigeon X, Thank you for sharing your experience with us. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest...

Vail, Arizona
Reviewed 3 weeks ago

Review collected in partnership with Howard Johnson
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Helpful?
Thank Brian F
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Flagstaff, Arizona
Reviewed 3 weeks ago

Mgr or owner was very aggressive.he do not have a common sense at all.no customer service attitude.he was in fighting mode all time.he was in negative attitude when I ask for directions or when I request for a t v remote control. Going back to this property.

Review collected in partnership with Howard Johnson
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Helpful?
Thank Z313XHfranciscor
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Dear Z313XHfranciscor, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our manager has caused you. We look forward for a general orientation soon so we can better our services to our customers. We are always looking for ways to improve upon the guest experience and I hope you will...

San Diego, California
Reviewed 4 weeks ago

Although it is one of many well-located motels along this strand of the city, I was very disappointed with our stay. We booked HJ specifically for a dog-friendly place to stay while en route to California. When we arrived late in the evening, I discovered an utter lack of grass or plot space for dogs. We were suggested the pool...

Review collected in partnership with Howard Johnson
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Helpful?
Thank 800sunnyc
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Dear 800sunnyc, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to...

Albuquerque, New Mexico
Reviewed 4 weeks ago

Review collected in partnership with Howard Johnson
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Thank anjenettem
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Renovated in 2013, all rooms feature plush bedding, refrigerators, wifi, coffee makers. Seasonal outdoor pool & Spa. Guest laundry and the Crown Railroad Café onsite. ... more   less 

Additional Information about Howard Johnson Inn - Flagstaff

Address: 3300 East Route 66, Flagstaff, AZ 86004
Region: United States > Arizona > Flagstaff
Price Range: €52 - €130 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Inn - Flagstaff 2*
Number of rooms: 55
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Also Known As:
Howard Johnson Hotel Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Inn - Flagstaff staff and other travellers.
2 questions
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Ixtapa, Mexico
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Nice people”
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