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Holiday Inn Express Flagstaff

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Holiday Inn Express Flagstaff
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656 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Dallas
Reviewed 29 October 2015 via mobile

On our way to Grand Canyon. Stayed 2 nights. This hotel is on par with the other HI express hotels I've stayed in. No surprises. Very nice staff , good beds. Some train , and traffic noise but not too bad. Got great advice from staff about things to do around here. Fairly convenient to I-40. Enjoyed walking downtown. Loved...

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Helpful?
Thank dallaskiddo
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Sandy, Thank you very much for taking the time to provide feedback regarding your visit. We are glad that you had a perfect stay. We look forward to seeing you out our way in the future. Best of travels! Jordan Mauck Assistant General Manager

Oklahoma City, Oklahoma
Reviewed 26 October 2015 via mobile

We stayed here twice this last week on our way from Oklahoma to California. Once on the way there, once on the way back. Room was clean, NO bugs, clean bathroom, clean bed. Bed was comfortable, and they gave us extra comforter when asked for another blanket, which is awesome! Very comfy comforters. Breakfast was great, one of the better...

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Helpful?
Thank Emma W
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Thank you Emma W., We appreciate the time taken to submit a review on your stay with us. I am glad to hear you had a wonderful experience with us and would like to see you stay with us again! Until next time. Best, Austin Russell Front Office Manager

Reviewed 24 October 2015 via mobile

Stopped here after a fantastic dinner at outback, we were traveling south to Tucson. We had a pleasant staff greet us, affordable double queen room. Great bed and pillows. Breakfast unfortunately was stale, maybe just a bad day? Biscuits were hard and cinnamon rolls were over done. Other than this it was enjoyable.

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Helpful?
Thank Amy B
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Amy B, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Thank you for sharing your experience with our breakfast. I will be sure to tackle the problem so that it doesn't occur in the future. If you're traveling to our area gain soon, don't...

Porterville, California
Reviewed 20 October 2015

Very nice overnight stay at this hotel. Nice room, very nice staff, great breakfast in the morning! The hotel manager asked all breakfast-table guests how their stay was, and offered (and brought) several bottles of water to us for the rest of our trip. Made us feel very welcome!

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Helpful?
Thank sher5S
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello sher5S, Thank you for taking the time to provide feedback regarding your recent visit to our hotel. We are glad that you had a very nice stay. I will be sure to share your feedback with Debbie, our Sales Manager who you met at breakfast. Please do think of us for future visits to beautiful Flagstaff. Best, Jordan Mauck...

San Jose, California
Reviewed 18 October 2015 via mobile

Considering I was traveling with 3 friends and 4 suite cases i was hoping the room was bigger but overall the outside building, room cleanliness, design, and service were all better than expected...overall this is a great place to stay for avid hikers, one time Grand Canyon tourists, or anything else.

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Thank Ethan C
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Ethan, Thank you for taking the time to provide feedback regarding your visit. We are glad to have been your stopping point for your Grand Canyon getaway. We hope to see you again in beautiful Flagstaff. Best, Jordan Mauck Assistant General Manager

Florence, Oregon
Reviewed 17 October 2015

the room was comfortable but the price was a little high would be a good idea to check out the area for comparable rooms at a much more reasonable price. other than that the room was nice and the people were helpfull

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Thank Les W
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Greetings Les W, Thank you for taking the time to provide feedback regarding your visit. We thank you for the opportunity to have served you. Please rest assured that our Sales Team sees that our rates are both competitive and affordable for the area market. We hope that you choose to stay with us again in the future. Best, Jordan...

Reviewed 14 October 2015 via mobile

Our stay was ok... The first room we were supposed to be in, the key didn't work, so instead of making us wait for maintenance to fix it they put us in another room. I wish we had just waited for maintenance. The room was clean and the staff was friendly but we were woken up several times throughout the...

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Thank Soccermom760
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Soccermom760, Thank you for taking the time to provide a review from your visit with us. I apologize that we failed to meet the expectations from what to expect out of an IHG property. We hope that your experience will not stir you away from the Holiday Inn Express brand in the future. Best, Jordan Mauck Assistant General Manager

Chico, California
Reviewed 12 October 2015

My husband, another couple, and I stayed at this Inn on our way to Santa Fe, New Mexico. The room was very comfortable, the front staff was helpful and happy, the complimentary breakfast and coffee was great. We left for the next leg of our journey, and about an hour down the road I realized I left my purse and...

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Helpful?
Thank Cohassian
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Cohassian, Thank you very much for taking the time to provide feedback regarding your visit. We are very glad that you enjoyed all aspects of your visit. We are thrilled that we were able to safely have your lost item returned to you. Please do think of us again for future visits to beautiful Flagstaff. Best, Jordan Mauck Assistant...

Reviewed 10 October 2015

Compared to most other hotels in Flagstaff, this one has a relatively high price tag for virtually nothing to offer. It sits in a soulless, industrial part of of town sandwiched between the interstate and railroads. Its not close to downtown, offers nothing by way of views, and is pretty disappointing. On the upside, the room is tastefully decorated, and...

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Thank Joe W
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Joe, Thank you for taking the time to provide feedback regarding your visit. We appreciate your honest feedback. Please note that your comments have been shared with department managers throughout the property. We hope that you will give us another chance in the future to make it right. Best, Jordan Mauck Assistant General Manager

Wichita Falls, Texas
Reviewed 10 October 2015

This HI Ex is convenient, close to fuel, restaurants & other shopping. It is very clean & comfy. The staff was great, and one lady went out of the way to get some trip info for us. The breakfast room is clean, the food is well presented & tasty. Upper level staff stops by tables and asks about over all...

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Helpful?
Thank Annette S
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Dear Annette, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best, Jordan Mauck Assistant General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more   less 

Additional Information about Holiday Inn Express Flagstaff

Address: 2320 E Lucky Ln, Flagstaff, AZ 86004-9744
Region: United States > Arizona > Flagstaff
Price Range: €119 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Flagstaff 2.5*
Number of rooms: 50
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Also Known As:
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Flagstaff staff and other travellers.
7 questions
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Knoxville, Tennessee
5 months ago
santa fe NM, United States
Pocahontas, Illinois
Phoenix, Arizona
11 months ago

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Questions? Get answers from Holiday Inn Express Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room on the top floor”
TASSY1, 18 Apr 2017 | Read review
“Avoid north facing rooms - backing onto freight train line - they go on ALL night”
narindersinghflora, 17 Apr 2017 | Read review
“The top floor opposite the train tracks was good advice, though you can see the interstate from there, it is not noisy from this distance.”
BoiJoy, 10 Apr 2017 | Read review
“High floors are the best”
charless611, 9 Apr 2017 | Read review
“Room 502 (King-bed) and the mattress on the far side of the room was weak”
90michaelj, 7 Apr 2017 | Read review
5 of 5