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Embassy Suites by Hilton Flagstaff

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Embassy Suites by Hilton Flagstaff
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1,388 Reviews from our TripAdvisor Community

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Showing 1,357: English reviews
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Shell Knob, Missouri
Reviewed 4 days ago NEW

We'd been camping near the Grand Canyon and were ready to come in out of the cold. Embassy Suites exactly met (and exceeded) our expectations. The rooms were quite nice and the staff was excellent. We loved the large, generous breakfast bar (more like a restaurant, actually). The maid service was outstanding. What a great place to recover from sleeping...

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Helpful?
Thank Mary P
Chandler, Arizona, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017

I have stayed at this hotel on several occasions, most recently in December of 2016 for a family trip. The hotel is wonderful in all aspects. It is conveniently located, has adequate parking, is close to downtown, NAU and lots of restaurants. The cook to order breakfast is not only free but is of very high quality. If you are...

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Thank KBJ278
About Hotel's Favourite Review
Misty M, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Thank you KBJ278 for taking the time to write a review of your visits to my hotel. I am so happy to hear how you enjoy staying with us and I look forward to having you stay again soon! Yours in hospitality, Misty Medina

Savoy, Illinois
Reviewed 6 days ago NEW

We had booked ourselves in two bedroom and two bathroom suite. Upon arrival they give you a welcome bag with 2 complimentary water bottles and snacks. That is so nice!! Thank you! Beds were comfortable. Seating area is comfortable. Our bathrooms were not clean when we checked in. After calling the front desk, they took care of it like in...

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1Thank Vlovetotravel
Misty M, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Vlovetotravel, Thank you for taking the time to write a review about your recent stay with us. Please accept my sincerest apologies for the issues you experienced during your stay. We strive to be the cleanest and friendliest hotel in Flagstaff. It is my hope that you will give us another try next time you visit the area. Yours in...

Chino Hills, California
Reviewed 6 days ago NEWvia mobile

Very small Embassy Suites and even smaller rooms. Hotel staff was very welcoming. Nice fireplace in lobby that helps since it snows frequently. Breakfast buffet was ok...pretty standard. Rooms are very dated. Good for an overnight stay en route to Sedona or the Grand Canyon.

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Helpful?
Thank andi4music
Misty M, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Andi4music, Thank you for taking the time to write a review about your recent stay at our hotel. I am happy that you felt very welcomed by my staff as we strive to provide the best service in Flagstaff. I hope you will stay with us again if you return to the area. Yours in Hospitality, Misty Medina

El Paso, Texas
Reviewed 1 week ago

I had research and other hotels showed better reviews. Against my better judgement I made reservations because they have free breakfast and with a family of seven sounds like a good plan even though it was more expensive that similar hotels. As you know kids like bacon and pancakes and there was none both times when we had breakfast at...

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4Thank julio c
Misty M, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Julio C, Thank you for taking the time to write a review about your recent stay at our hotel. Please accept my sincerest apologies for your breakfast experience and your AC not functioning. We take our guest's comments very seriously and these issues will be addressed. I hope you will give us another try if you return to Flagstaff again....

Chandler, Arizona
Reviewed 1 week ago

We have never been disappointed by the Embassy Suites hotels. Beautiful room, clean, quiet, friendly staff. Rooms are spacious and everything in good working order. The happy hour and breakfast were terrific. Highly recommend - worth the extra money.

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Thank sharonhoffman
Gilbert, Arizona
Reviewed 1 week ago

Superior price for an inferior hotel; room was old, cracking tile in bathroom; needs gutting out and remodeling; 30 minute wait for breakfast; outdoor pool that could not use because it was too cold; don't recommend for the price.

Review collected in partnership with Embassy Suites Hotels
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1Thank Sharon B
Misty M, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Sharon B, Thank you for taking the time to write a review about your recent stay with us. Please accept my sincerest apologies for your dissatisfaction with your stay. I sincerely hope that you will give us another try in the future but if not that you will be able to find a hotel more suitable for you. Yours in...

San Diego, California
Reviewed 1 week ago via mobile

This property is older - rooms are noisy especially on the ground level from upstairs floors. Soundproofing does not seem to exist at all at this property, bring earplugs. Overcrowded breakfast area with not enough seating for the large spring break crowds. Breakfast was good off the cooked to order bar, especially the pancakes. Hot tub was broken while we...

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1Thank QuantumMover
Misty M, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

QuantumMover, Thank you for taking the time to write a review about your recent stay at my hotel. Please accept my sincere apologies for our jot tub being out of order as we are awaiting a new heater for it. I am happy you found the hotel to be clean and that you were able to enjoy the breakfast. I...

Cleveland, Ohio
Reviewed 1 week ago

I usually love staying in Embassy Suites properties. This one is an exception. The management here seems to be going through the motions and provided just enough service to qualify for the brand, but not really meeting the standards a Hilton property usually excels at. They just don't seem motivated to provide the sort of service one would expect. The...

Review collected in partnership with Embassy Suites Hotels
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1Thank Jim K
Misty M, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Jim K, Thank you for taking the time to write a review about your recent stay. We strive to be the cleanest and friendliest hotel in Flagstaff and I am sorry that you did not have this experience. I hope you will give us another chance in the future as we would love to have you back. Yours in Hospitality,...

Central Iowa
Reviewed 2 weeks ago

This is a horrible Embassy Suites. It is very worn, chip paint on walls, furniture needs to be replaced, hot tub not working, windows need to be washed so you can see out, courtyard needs attention, non-working clock and water cooler in the exercise room, dirty bowls at breakfast and on and on. Management needs to take pride in this...

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Helpful?
1Thank Iowatravel
Misty M, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Iowatravel, Thank you for taking the time to write a review about your recent stay at my hotel. Please accept my sincerest apologies that you did not enjoy your stay at all. I hope that if you are ever in Flagstaff again you will give us another chance. Yours in Hospitality, Misty Medina

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the gateway of Northern Arizona--Flagstaff and the Embassy Suites Flagstaff. Our All Suite Flagstaff hotel is close to all Northern AZ attractions like the Grand Canyon, Arizona Snowbowl, Lowell Observatory and much more. Enjoy our free cooked to order breakfast and the Evening Reception with complimentary drinks and snacks. ... more   less 

Additional Information about Embassy Suites by Hilton Flagstaff

Address: 706 South Milton Road, Flagstaff, AZ 86001
Region: United States > Arizona > Flagstaff
Price Range: €149 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Flagstaff 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Embassy Suites Flagstaff Hotel Flagstaff
Flagstaff Embassy Suites
Hotel Style:
#5 Business Hotel in Flagstaff
#7 Romantic Hotel in Flagstaff
#9 Family Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Flagstaff staff and other travellers.
11 questions
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Questions? Get answers from Embassy Suites by Hilton Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they are all the same.”
 of 5 bubbles julioc218, 20 Mar 2017 | Read review
“Wifi limited to 3 laptop or phones or tablets. Slow to adequate connection. Pay for faster wifi.”
 of 5 bubbles tn0265, 9 Mar 2017 | Read review
“Very clean”
 of 5 bubbles Mpc81401, 4 Mar 2017 | Read review
“They're all good rooms, but i like staying on the top floor.”
 of 5 bubbles myktog, 17 Feb 2017 | Read review
“Opt for a room near the rear of the hotel. The front of the hotel faces the main street through town.”
 of 5 bubbles KBJ278, 3 Feb 2017 | Read review
5 of 5