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BEST WESTERN Pony Soldier Inn & Suites

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BEST WESTERN Pony Soldier Inn & Suites
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1,139 Reviews from our TripAdvisor Community

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Showing 1,038: English reviews
Wasilla, Alaska
Reviewed 8 April 2016 via mobile

Don't expect the Ritz but then you are not paying for the Ritz. We had a king bed suite. Room was large and had two bathrooms. The bed was very comfortable. The couch, not so much. This is obviously an older hotel. Doors are very narrow and bathrooms very small but the sink area has nice counter space. Room was...

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Helpful?
Thank Janese C
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for your recent stay in one of our king suites. I’m glad to hear you enjoyed the cleanliness and comfort of your room overall. While we are indeed not the luxurious Ritz, we take pride in offering value-minded patrons a comfortable night’s rest in a clean and welcoming environment. It’s great to hear that this sentiment...

Las Vegas, Nevada
Reviewed 6 April 2016

When I booked the reservation, I searched for Best Western Plus hotels only. I thought that this would give me the same quality as other Plus hotels I have stayed at in the past. The only plus this hotel has is that you get to hear a barrage of trains all night long, so you will HAVE to wear ear...

Review collected in partnership with Best Western
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Helpful?
Thank Eliza C
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for your feedback. I’m sorry to hear you weren’t satisfied with your room. We do have rooms in quieter locations for our guests more sensitive to outside sounds, and would be happy to offer as an alternate when brought to our attention. We currently have some exciting upgrades coming up-- new furniture in May and brand new carpet...

pismo beach ca, United States
Reviewed 3 April 2016

this seems like a very old hotel with a less than appealing breakfast ... everything just seemed old ... NOT the Best Western Hotel I am used to ... this was more of a cover up than renovation... when i asked the front desk for a place around to eat she gave a hand written list of places... it started...

Review collected in partnership with Best Western
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Thank Jacqueline K
Dayton, United States
Reviewed 3 April 2016

The hotel rooms looked like a low grade Motel 6. No elevator was available for the upstairs rooms. The only nicer thing was the breakfast area that was located in a separate building on the property. I would only stay here again for a night if there was no other choice available.

Review collected in partnership with Best Western
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Helpful?
Thank Rocky C
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Please accept my apologies for the frustrations you describe in your review. While happy to hear you enjoyed our delicious breakfast buffet, it’s a disappointment to hear that you were unsatisfied with your room. When brought to our attention, we are happy to work in order to find a happy solution and it is with regret from our end that...

Los Ranchos de Albuquerque, New Mexico
Reviewed 1 April 2016

great value suite was spacious , and clean. We had 2 grandsons with us age 7 &11 . This two room suite was ideal.Two tv, two, bath rooms . And a clean indoor pool We were very close to restaurants, mall and the freeway

Review collected in partnership with Best Western
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Helpful?
Thank Michael D
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for your recent stay in one of our suites! They are certainly a favorite of families who need a little more space to spread out and relax while traveling. I’m happy to hear you enjoyed it as well. Please come see us again the next time you’re in Flagstaff and until then, happy travels this Spring!...

westport massachusetts, United States
Reviewed 31 March 2016

I believe this is the best Inn ,considering price and comfort that I have ever stayed in. I trust Best Western in general and know other very good ones. This Inn has it all together. They even have the towels and considering that all Best Westerns use ( I believe) the same supplier that is of note.

Review collected in partnership with Best Western
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Helpful?
Thank Ron L
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Wow, thank you for taking time to write such a positive review! We consider it a high honor to be the best at providing our valued guest with a comfortable night’s rest and delicious breakfast in the morn to start the day out right. We hope to see you again the next time you’re in Flagstaff, and until then-- happy...

Soderkulla, Finland
Reviewed 30 March 2016

This is decently priced hotel for visiting Grand Canyon and Museum Bar 66 on road 66. Hotel knows its customers and therefore, they have an excellent breakfast which is really designed for tourist who want to visit Grand Canyon. This hotel does not locate in Canyon, but it is cheapest near by. What is even more nicer, the world famous...

Review collected in partnership with Best Western
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Helpful?
Thank Matti R. S
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for your feedback on your recent stay! I’m so glad to hear you found our convenience to Route 66 to be of benefit along your Grand Canyon explorations, and that you loved our breakfast buffet-- another sure favorite for any guests looking to start their day out right. We look forward to seeing you again the next time...

Reviewed 30 March 2016

This is our go-to motel when ever we're in Flag. The property is always well kept. Staff goes out of their way to ensure you have a good experience. The new breakfast room is WONDERFUL! They offer a full breakfast with an excellent selection off cold and hot items. The room is spacious and immaculate. Room are always clean and...

Review collected in partnership with Best Western
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1Thank Setalla
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for your continued loyalty to our Best Western Pony Soldier. I’m glad to hear you enjoyed our delicious breakfast buffet and the welcoming nature of our staff. Please come visit us again the next time you’re in Flagstaff and remember that the most competitive rates available are always found when booking direct! Happy travels! Best, Scott,...

Saint Augustine Beach, Florida
Reviewed 30 March 2016

You will absolutely never ever find a better Best Western than this one! From the angel at the Front Desk -- Beverly -- to the warm and welcoming breakfast, this place is perfection. And that breakfast is a full breakfast, with everything from hot eggs and sausage to home-made biscuits to half-cut grapefruits. The room is massive, too, so no...

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Helpful?
Thank MMPJMH
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Wow! We appreciate you taking the time to write such a glowing review! When working hard to deliver exceptional hospitality to our valued guests, it’s always so encouraging to hear when we’ve hit the bullseye for it. I’m glad to hear you had such a nice time with us, and we look forward to seeing you again the next time...

Somerset, United Kingdom
Reviewed 26 March 2016

This is a typical US motel/hotel. its clean and comfortable. we were on the upper floor and I would always recommend an upper floor room to avoid the Buffalo crowd upstairs! they have a pool and jaccuzi as well its covered so was open but we did not have the time to try. Breakfast was well appointed with a good...

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Helpful?
2Thank David P
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking the time to review your recent stay with us. It’s great news to hear it was a pleasant stay overall and that you enjoyed our delicious hot breakfast buffet-- a sure favorite of most! While the trains do create some outside sounds, the majority of our guests find them to be of no bother...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Address: 3030 E Route 66, Flagstaff, AZ 86004-3936
Region: United States > Arizona > Flagstaff
Price Range: €74 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pony Soldier Inn & Suites 2.5*
Number of rooms: 75
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pony Soldier Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Pony Soldier Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 132 has 2 bathrooms!”
 of 5 bubbles MMPJMH, 25 Feb 2017 | Read review
“Request to book a quiet room away from the main road.”
 of 5 bubbles 663anneliesem, 24 Jan 2017 | Read review
“Pet friendly”
 of 5 bubbles RCKAZ, 16 Jan 2017 | Read review
“Ask for the second floor”
 of 5 bubbles 533matthewh, 16 Jan 2017 | Read review
“Closer to the rear away from the train track and noise of the train.”
 of 5 bubbles 806JohnC806, 9 Jan 2017 | Read review
5 of 5