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Quality Inn - Flagstaff / East Lucky Lane

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Quality Inn - Flagstaff \/ East Lucky Lane
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343 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Reviewed 2 weeks ago

We decided last minute to stay the night in flagstaff, so I booked on priceline. I got the quality Inn ,lucky lane. first of all, I do not like the east side of Flagstaff, I prefer the westside, next to stores and restaurants. The east side seems older and more industrial. The quality Inn was super basic, all white no...

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Helpful?
Thank jolieee
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Dear jolieee, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Your feedback will help us to grow and...

Cincinnati, Ohio, United States
Reviewed 3 weeks ago via mobile

We stayed a night in the hotel and even though they accept pets they charge as if it is at least a kind of niece place, but really it is very antique, not clean nor taken care of and gross. So Not recommended...

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Helpful?
1Thank Marcela V
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Dear Marcela V, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel...

Phoenix, Arizona
Reviewed 4 weeks ago

It was the cheapest place that didn't look like a total dump. And it was exactly what I expected. We felt like we got what we paid for. The linens were clean and the room was clean. Everything is just pretty old. It had a good TV and a lot of channels. The heat worked great. The handle on the...

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Helpful?
Thank Christian S
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Dear Christian S, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

Phoenix, Arizona
Reviewed 4 weeks ago via mobile

I have to say that after reading reviews of this place my expections were not high.. I was pretty surprised that this was muchnicer than I was thinking. We are a family of 5 and took a friend with us. He was in his own room. We were 2 doors away from the little cafe. Noise was not a problem....

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Helpful?
Thank BRANDY C
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Dear BRANDY C, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I am very pleased to learn that you enjoyed the breakfast offered and found our location to be convenient. On behalf of our entire staff, we thank you for your business and we hope to see you...

Prescott, Arizona
Reviewed 30 October 2016 via mobile

Got a smokin' deal on the price of the room on Hotels.com Clean and safe. The service at the front desk was top notch and they were very busy! Breakfast was great and there was plenty. I would stay again. My biggest complaint, if I had one: the mattresses are very firm!!!!

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Helpful?
Thank emtleticia
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Dear emtleticia, Thank you for your compliments to our staff, hospitality, breakfast layout and review regarding our high standards of cleanliness in our hotel. We also appreciate your feedback regarding the mattresses as this will help us to continue to improve upon the guest experience. We hope to impress you again during your next visit and we thank you for...

Orem, Utah
Reviewed 30 October 2016

I hadn't been here before. There are several hotels in this area but I made a bad choice. I turned on the TV as soon as I arrived only to find out there was no cable signal. I called the front desk. She said she would send the maintenance man up. I left the TV on (it just showed fuzz)...

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Helpful?
1Thank Dale K
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Dear Dale K, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much...

West Lafayette
Reviewed 27 October 2016

Seems to be in midst of a remodel; the exterior needs work, lobby and breakfast area have a trendy upgrade, but our room looked dated, some wear, peeling wallpaper, and only a double bed. But it was quiet and we slept well. There are exterior entrances, no elevator to second floor. Breakfast was good, but this morning they couldn’t seem...

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Helpful?
Thank Mack3065
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Dear Mack3065, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance and housekeeping task right away for the benefit of our future guests,...

TX
Reviewed 26 October 2016 via mobile

So it's an older building and design with associated structural limitations (outside door, small bath). And, it's between two busy streets. But it's clean, appears recently painted out and in, and has the usual amenities. In our room road noise was not an issue. All this with the rate ($38) makes it an amazing value. .

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Helpful?
Thank Greg126
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Dear Greg126, Thank you for your kind comments and review regarding our high standards of cleanliness and you enjoyed the value of our hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to welcoming you back during...

Reviewed 25 October 2016 via mobile

checked about 10 hotels and chose this one cause the price was right. This area had lots of hotels ranged 50 to 120 dollars. gonna be four nights in different hotels on our trip to phoenix ,senoma ,flggstaff ,grand canyon. and needed to cut down on expenses. cheap ,clean ,decent. had everything i needed after a long exhausting travel day....

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Helpful?
Thank Jose Ernesto S
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Dear Jose Ernesto S, Thank you so much for such a wonderful review you have of our hotel. We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy to...

Mosta, Malta
Reviewed 21 October 2016

Stayed in Flagstaff due to its close proximity to the Grand Canyon National park. Glad we did! The area is very nice, people are friendly and this hotel is great! Inexpensive, good breakfast, and staff are very nice. Rooms are cosy, and not too small either. Plenty of restaurants within walking distance. Will definitely stay again!

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Helpful?
Thank Drew B
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Dear andrewg89, Thank you so much for your kind comments and review regarding your most recent stay with us. We are also happy to hear that you found the location to be so convenient and compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! We hope to impress you...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Quality Inn - Flagstaff / East Lucky Lane

Address: 2500 East Lucky Lane, Flagstaff, AZ 86004
Region: United States > Arizona > Flagstaff
Price Range: €48 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn - Flagstaff / East Lucky Lane 2.5*
Number of rooms: 122
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Also Known As:
Quality Inn - Flagstaff / East Lucky Lane Hotel Flagstaff
Flagstaff Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn - Flagstaff / East Lucky Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one away from the freeway”
 of 5 bubbles jolieee, 8 Jan 2017 | Read review
“We asked for quiet room and were put on 2nd floor to the back where noise wasn't a problem”
 of 5 bubbles Mack3065, 27 Oct 2016 | Read review
“Get a 2nd Floor Room”
 of 5 bubbles keebs1221, 10 Jun 2016 | Read review
“This is right off the Interstate so there are no views but not a lot of highway noise. I believe any room would be adequate.”
 of 5 bubbles great2bretired, 13 May 2016 | Read review
“dont rent 227”
 of 5 bubbles lynnem682, 1 May 2016 | Read review
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