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Hotel Aspen InnSuites Flagstaff / Grand Canyon

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Hotel Aspen InnSuites Flagstaff \/ Grand Canyon
Hotel Aspen InnSuites Flagstaff / Grand Canyon
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148 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Warren, Michigan
Reviewed 3 days ago NEW

This hotel was okay. In a good location, beds were comfy, but not the best. Was on a week long road trip and this hotel made the bottom of our list. Not the cleanest, but not awful. They serve a hot breakfast which was good, but nothing spectacular. We traveled with 2 big dogs, had no issues with anyone. Fairly...

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Helpful?
Thank Joy B
Escalon, California
Reviewed 4 days ago NEW

Executive suite was a joke. Very expensive. Very small, very old and unclean rooms. View from the bedroom was an old mattress, a shopping cart and a discarded TV. Had to call the front desk to reprogram the TV twice. One plug in the bedroom - in the center of the bed. Had to pull the bed out and unplug...

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Thank Steve A
Auckland Region, New Zealand
Reviewed 1 week ago via mobile

This is a great deal in flagstaff Only a few minutes from center town Rooms are clean and spacious and the staff was very kind and helpful I would definitely recommand this place The breakfast is a very nice buffet for the price.. Hot chocolate for a snowy day, wawww

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Helpful?
Thank jwmarvel
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear jwmarvel, I can't begin to tell you how much we enjoyed reading this review that you had a wonderful time with us. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you so much for compliment to our breakfast...

Arvada, Colorado
Reviewed 1 week ago via mobile

This is a budget hotel, don't have high expectations. They were willing to allow us to check in late and still held our room. They have begun improvements to the rooms. Bathroom was modern. The outside stairs were a rough metal; it hurt the dogs paws to walk on them. There either weren't any rooms available on the first floor...

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Helpful?
Thank TripsterColorado
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear TripsterColorado, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more...

Helsinki, Finland
Reviewed 1 week ago

It's old, but clean and cozy! Located by route 66, just outside Flagstaff town center. Room rate included social night at PJ's with complimentary drinks and snacks, and surprisingly good breakfast. Staff was friendly too. One of the best places we stayed at during our roadtrip.

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Helpful?
Thank 1984MariE
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear 1984MariE, Thank you for your compliments to our staff, hospitality and breakfast layout. We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy to know that our efforts...

Vienna, Austria
Reviewed 2 weeks ago

General very clean and well maintained. Breakfast offer far above USA standard. Staff was very friendly and attentive! WIFI worked well. On the day of arrival there is a welcome drink and nachos. Heating worked well and especially quiet. Special praise to the gentleman from the reception and the breakfast service! 100% Recommendable!

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Helpful?
Thank rhorac_332592
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear rhorac_332592, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. Your five star review means a lot to us, and we thank you...

Phoenix, Arizona
Reviewed 2 weeks ago

The hotel was clean and comfortable. The staff was friendly. A quaint little place in Old Town Flagstaff up on a hill . A bit dated but an amazing value for the price. Would definitely stay here again

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Helpful?
Thank sherriv241
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear sherriv241, Thank you for sharing this heartfelt review of our hospitality and accommodations. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope...

Prague
Reviewed 2 weeks ago

We spent a very cold night at Aspen inn because of their heating system . it was broken in our room and we had to fix the heating manually. We succeeded after an hour of trying but even after that, we still had a very cold bathroom. Maybe it was possible to fix the heating in there as well but...

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Helpful?
Thank ManaPet
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear ManaPet, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We strive hard to maintain a quiet and family friendly environment, but we can not control the railroad noise. In the future, please speak with our front desk staff if there is too...

A TripAdvisor Member
Level Contributor
24 reviews
5 hotel reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

Comfy beds, morning breakfast, great staff. I was not very impress with the restroom since there was no cabinet to put my stuff. The location is perfect if your visiting the grand cañon. The hotel is close to many amenities and near the highway.

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Thank A TripAdvisor Member
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Peoria, Arizona
Reviewed 2 weeks ago via mobile

I found this hotel to be very nice and enjoyed our two days. The staff was wonderful and very very nice and yes the rooms are a bit old but for the price it was great!! The bed was the most comfortable I have ever slept in for a hotel and the shower omg I could have stayed in it...

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Helpful?
Thank vanotti317
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Dear vanotti317, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be comfortable and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We also appreciate your...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Aspen starts off the day with a complimentary hot breakfast buffet with scrambled eggs, potatoes, homemade Belgian waffles and more. In the afternoon, swim in the outdoor seasonal pool or meet some new friends at the complimentary social hour. Surrounded by beautiful mountains and rugged desert canyons, this Flagstaff, Arizona hotel offers convenient, complimentary amenities just minutes from year around recreational activities and historic national monuments. In the city center : Centrally located in Flagstaff, this hotel is less than two miles from NAU, Lowell Observatory and historic downtown. Guests can enjoy the walking and jogging trails of the Urban Trail System and San Francisco Peak Mountains just steps from Hotel Aspen Flagstaff. Within a short drive, explore the Grand Canyon, Oak Creek Canyon or Sunset Crater Volcano National Monument. ... more   less 

Additional Information about Hotel Aspen InnSuites Flagstaff / Grand Canyon

Address: 1008 E Route 66, Flagstaff, AZ 86001-4747
Region: United States > Arizona > Flagstaff
Price Range: €39 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Aspen InnSuites Flagstaff / Grand Canyon 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hotel Aspen Innsuites Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Aspen InnSuites Flagstaff / Grand Canyon staff and other travellers.
3 questions
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10 months ago
Homelake, Colorado

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Questions? Get answers from Hotel Aspen InnSuites Flagstaff / Grand Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My advice to choose a good room is to choose it at another hotel.”
 of 5 bubbles drumh, 5 Dec 2016 | Read review
“Request one of the upper level rooms, upstairs, for best views, possibly quieter with no one above.”
 of 5 bubbles 455deeannm, 13 Nov 2016 | Read review
“If you wear heels, don't book a room on the second level. You will not survive the grates that are the stairs!”
 of 5 bubbles WindWolfess, 11 Nov 2016 | Read review
“Don't book a room here.”
 of 5 bubbles Scouseusa, 26 Sep 2016 | Read review
“There was a microwave and a fridge in the room. Lots of towels and great shower!”
 of 5 bubbles , 21 Sep 2016 | Read review
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