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Travelodge Flagstaff University West

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375 Reviews from our TripAdvisor Community

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There are newer reviews for Travelodge Flagstaff University West
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Showing 345: English reviews
Santa Cruz, California
Reviewed 25 September 2016

Good location to freeways, restaurants, trails, disc golf courses. Employee was friendly, helpful, and knowledgeable. Room was acceptable in all ways. Only complaint: they didn't handle recyclables.

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Helpful?
Thank johnlY8012PT
Dipesh P, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review

John, We are so happy to read your wonderful review thank you for your positive comments and glad our location worked well for your traveling, dining and planned activities, and your room was to your level of comfort. Thank you for your suggestions regarding recycling, we will look into our options regarding what is needed. Thank you again and we...

Tucson, Arizona
Reviewed 23 September 2016

Place was in good order, we booked online and was charged 10$ for rollaway, got charged and extra 10$ when we got there....too tired to fight it. Would return in a pinch

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Helpful?
Thank gregrN99MO
Dipesh P, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review

Greg, I am happy to hear you enjoyed your stay with us, though I am sorry to hear of the inconvenience with the roll away bed price confusion. We are happy this didn't detract from your stay and that you will return.

Honolulu, Hawaii
Reviewed 13 September 2016

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Helpful?
Thank A4178EImariaa
Dipesh P, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review

Cincinnati, Ohio
Reviewed 9 September 2016

The room was clean, and it was worth what we paid. There was a weird smell outside the room, but inside it was fine. We checked in around 5pm, and headed to the room we were given. I slid the key card in, the light turned green, and I opened the door to find a man in the room, beds...

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Helpful?
Thank amy00collins
Dipesh P, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review

Dear amy00collins, Thank you for taking the time to share your experience and to bring this matter to our attention. I sincerely apologize for the very unfortunate incident you experienced at our hotel n and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar occurs in the future....

Chandler, Arizona
Reviewed 9 September 2016

The room wasn't bad for a night at $55. The woman at check-in, although not mean, certainly didn't offer a smile or warm welcome. The room was clean for the most part: I found a Q-tip on the floor next to the shower. The bed was comfortable enough, however, there was only a blanket and no soft top bed sheet....

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Helpful?
Thank andrewmR339XU
Dipesh P, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review

Dear andrewmR339XU, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to...

Portland, Oregon
Reviewed 30 August 2016

Clean room. Mundane continental breakfast from machines. Add a bowl of fresh fruits and brewed coffee = content.

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Helpful?
Thank G9532ISpatriciah
Dipesh P, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review

Thank you for rating your recent experience at our hotel. I do apologize for the lack of family dining opportunities, but we're very pleased to hear your positive feedback regarding our clean rooms and accommodations and we can't wait for your next visit.

Ramsey, Minnesota, United States
Reviewed 30 August 2016

Decent one-night stay, but concerned about possible mold in the shower. Recently upgraded, though exterior shows obvious overlay painting, which is non-asthetic. Rooms have fridge and microwave. AC is sufficient. Hospitality is wanting, however. Check-in staff had no comment about how hotel and signage is insufficient for those unfamiliar with area. Staff was also rude and crass when asked about...

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Helpful?
Thank Rod T
Dipesh P, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services!Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. I am sorry for any rudeness you encountered with this situation and I assure you that your comments have been addressed...

Loveland, Colorado
Reviewed 27 August 2016

They just installed outdoor carpets and the glue smell was unbearable. I found a roach in my bed, we left after that.

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Helpful?
Thank ryansgulch
Dipesh P, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review

Thank you so much for bringing this matter to our attention. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. Your observations are well noted and we will find a solution to this issue so we can offer you or any other...

Highspire, Pennsylvania
Reviewed 26 August 2016

I only stayed here for one night 8/15/16 while on my way traveling from Pennsylvania to Los Angeles. The front desk gentleman that checked me in was very very nice and very helpful. I asked about having food delivered to the room and he showed me two restaurants that did and let me know that they were very good. Had...

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Helpful?
Thank norwayvalleygirl
Dipesh P, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are thrilled to hear that you enjoyed our value, our friendly and welcoming staff. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving...

Mesa, Arizona
Reviewed 25 August 2016

While the room was clean, the beds were uncomfortable, the TV was in need of repair, there was no phone in the room, I do not carry a cell phone so this was important to me, the person that greeted us is in need of a customer relations course, I will pay more to stay anywhere else than at this...

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Helpful?
Thank N8467TYmichaelw
Dipesh P, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Renovated in 2011, Our property features 100% Smoke free pet free rooms. Our room choices include King Suites, Double Queen rooms and Double King rooms. All rooms feature Wi-fi, Microwave, Fridge and coffee makers. We also offer a complimentary Breakfast. ... more   less 

Additional Information about Travelodge Flagstaff University West

Address: 990 W Route 66, Flagstaff, AZ 86001-6210
Region: United States > Arizona > Flagstaff
Price Range: €35 - €270 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Flagstaff University West 2*
Number of rooms: 37
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Also Known As:
Travelodge Flagstaff - Nau Hotel Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Flagstaff University West staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on 2nd floor away from train tracks.”
 of 5 bubbles AZSusan16, 27 Nov 2016 | Read review
“East side rooms get lots of morning sun. Train runs all night at back of complex.”
 of 5 bubbles bruceb590, 27 Sep 2016 | Read review
“book with time!”
 of 5 bubbles mariag252, 15 Jun 2016 | Read review
“Mountain views are only on the east side of the building. King size rooms have a sitting area.”
 of 5 bubbles lesm45, 6 Jun 2016 | Read review
“Select rooms closer to the road and away from the railway line.”
 of 5 bubbles piyushashah, 17 May 2016 | Read review
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