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You get what you pay for. Not a great room, but it was a good room. Everything was clean. The fastest check in I have ever had! Clerk was friendly and quick! Walking distance to a couple great restaurants.More
Date of stay: July 2018
Response from Nerissa M, Guest Relations Manager at Knights Inn FlagstaffResponded 3 August 2018
I can't begin to tell you how much we enjoyed reading this review R S! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you...More
Awesome!!! Great price, nice people, parking lot big enough to park moving truck, CLEAN!! By far the best deal on this trip so far. If your looking for a clean no frills non smoking room in flagstaff The Knights Inn is the way to go!More
Date of stay: June 2018
Thank carl m
Response from Nerissa M, Guest Relations Manager at Knights Inn FlagstaffResponded 30 June 2018
Your kind compliments mean so much to us, and we thank you for taking the time to share this
review. Hearing about how our efforts to give you a pleasant and accommodating experience have
been successful is very rewarding for every member of...More
An older place with stuffy smelly rooms. There was no clock in the room and no shampoo was provided. The shower stall had no shelves to place toiletries. For the price I paid, this was NOT a good deal. Wyndham Rewards needs to take this...More
Date of stay: May 2018
Response from Nerissa M, Guest Relations Manager at Knights Inn FlagstaffResponded 1 June 2018
Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing...More
Stayed her for 1 night during our honeymoon road trip.
Old indian lady checked us in and was pretty simple, nothing special.
Room: Basic but clean. Everything worked fine, pillows, towels and bed sheets were clean.
Bathroom shower was good and plenty of...More
Date of stay: April 2018
Response from Nerissa M, Guest Relations Manager at Knights Inn FlagstaffResponded 3 May 2018
Dear Sammy S,
Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. I apologize for the difficulties that you experienced regarding obtaining the receipt . I hope that you were...More
I called and canceled my room per the confirmation print out. I was charged 146.66 for 1 night, which the price for the 2 nights I booked was 124.20, or 62.00 a night. When I called the next morning to find out why, the rude...More
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Date of stay: April 2018
1 Thank jewettrio3
Response from Tina M, Guest Relations Manager at Knights Inn FlagstaffResponded 20 April 2018
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings were not addressed in...More