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All reviewsthe breakfast areagreat place to staydefinitely stay here againcomplimentary breakfastrooms are cleanvery nice hotelthe staff was greatexcellent stayeasy accesslots of restaurantscookiesfront desk staffconvenient locationbusiness tripwaffleslobbypet
The room was clean and the staff was very helpful and friendly. We didn’t eat the complimentary breakfast because it was really crowded. Otherwise we would have. The hotel was full. The only complaint I have is the pillows were very flat & uncomfortable. We...More
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Response from Randi C, AGM at Hampton Inn & Suites MurfreesboroResponded 30 March 2018
We are so appreciative that you took the time to complete an online review of your recent stay with us! We apologize that you were not able to partake in our delicious breakfast due to the overcrowding of other guest. We also apologize...More
Arrive about 5:30 pm, there is a line 3 deep to check in. We hear the front desk telling people we are behind because a baseball team did a late check out.
When we get to the desk, he states there is room available that...More
1 Thank Fairlypicky
Response from Al L, General Manager at Hampton Inn & Suites MurfreesboroResponded 22 March 2018
I sincerely apologize for your experience and regret that it was not more indicative of the level service we regularly provide our guests. I am most appreciative that I had the opportunity to speak with you directly so that your concerns could be addressed appropriately....More
The entrance from Thompson Lane was a bit difficult to find. We found a side entrance. The lobby is gorgeous. There is a paneled area that looks like an elegant library room which functions as their breakfast area. We enjoyed helping ourselves to freshly popped...More
Response from Randi C, AGM at Hampton Inn & Suites MurfreesboroResponded 21 March 2018
We are so appreciative that you took the time to complete an online review of your recent stay with us! We are elated that you enjoyed your stay with us as much as we enjoyed having you here. We look forward to your...More
All of the people working there were very helpful and friendly. The hotel is nice and clean and very nicely situated by find restaurants and activities. They are pet friendly even had dug treats at the check-in desk. Breakfast was good and always had a...More
Thank Beth S
Response from Randi C, AGM at Hampton Inn & Suites MurfreesboroResponded 18 March 2018
Dear, Beth S;
We are so appreciative that you took the time to complete an online review of your recent stay with us! We are elated that you had such an enjoyable stay and will return again real soon!
Great location. Nice hotel. We did have two issues.
The first one was when we checked in they gave us someone else's room. We walked into the room and someone else's luggage was already unpacked in the room. Thankfully they weren't there. We went back...More
Response from Randi C, AGM at Hampton Inn & Suites MurfreesboroResponded 16 March 2018
Thank you for taking the time to complete an online review of your recent stay with us! We are so sorry about your experience with us, but we are glad that Ms. Carolyn took care of you and carried out our 100% Satisfaction...More