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Fairfield Inn Scranton

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230 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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East Brunswick, New Jersey
Reviewed 4 days ago NEWvia mobile

Stayed one night, Friday 2/17. I am a Marriott Gold member and am very tolerant of minor issues. Visiting my daughter at her college. I was greeted warmly at check-in and the room was clean and well appointed. Breakfast was okay, nothing to be excited about. My main issue was the noise. I had a long drive to Scranton. When...

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Helpful?
Thank BoscoBaby21
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Hello, thank you for taking the time to write a review. I do apologize for the disrespectful actions of our other guests. They were all given a welcome letter when they arrived, which included information about supervising their children at all times and our quiet hours. Unfortunately, they did not abide by our policies and it did affect our other...

Reviewed 1 week ago

Everything you would want in a hotel. Clean rooms, friendly service, good breakfast choices, excellent price. Close to the mall, restaurants, movies. We will be there again soon. Good spot to visit the many colleges...the Mrs left here coat in the room and they shipped it back to us for free

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Helpful?
Thank Rod G
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks for taking the time to review the Scranton Fairfield Inn! We're so glad you enjoyed your stay with us and that we could ship your coat back to you! We look forward to seeing you again the next time you're in the Scranton area!

Reviewed 3 weeks ago via mobile

I have stayed here a few times now, on my way to a ski trip in the poconos. The staff are all very nice, helpful, and attentive. But there is a shortage of plugs/outlets, which can be frustrating. Also; there is no "market" for snacks/beverages. You have to walk next door to the Marriott Residence Inn, which isn't a huge...

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Helpful?
Thank Phillyman14
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thank you for submitting a review for the Scranton Fairfield Inn! We're glad you enjoyed the service our staff provided you. We do offer outlet extenders; just ask the front desk the next time you stay! We appreciate your business and we hope to see you again!

Houston, Texas
Reviewed 5 weeks ago

One night stay check in was nice and easy. The staff was great. The hotel is out-dated. Couldn't find enough plugs for my electronics. However, the hotel is in a great area everything is near by. I would stay again once updated.

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Helpful?
Thank Angel H
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks for taking the time to review the Scranton Fairfield Inn! I'm glad you enjoyed the service my staff provided. We are hoping to get a renovation in the near future and we hope you'll try us again the next time you're in town!

Atlanta, Georgia
Reviewed 12 January 2017

The hotel is an older model but updating. Indoor pool is nice. However the only drawback is that there is no workout facility there. You are allowed to go across the parking lot to the Residence Inn and use theirs for free, but waking in 8F weather when sweaty is not a good thing.

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Helpful?
Thank mee338
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks for the review! I apologize for the inconvenience of not having a fitness center in the building. This is something we're hoping to add in the future! I definitely understand not wanting to go outside in freezing weather after working out!

Toronto, Ontario
Reviewed 1 January 2017 via mobile

Tried the online check-in and got the room key immediately upon arrival. Room is a bit old but is still nice and clean. Heating works well. Breakfast is well stocked and is better than the average Fairfield Inn.

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Helpful?
Thank Chiu Y
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thank you for your review! I'm glad you enjoyed your stay and had a good breakfast with us. We hope to welcome you back the next time you're in town!

Valparaiso, Chile
Reviewed 14 December 2016

Was in the Dickson City area for family business. Everything was excellent at the hotel (service, rooms, breakfast). Only draw back was having to go across the street (Residence Inn) for the workout room in December.

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Helpful?
Thank RockTech75
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thanks for the review! I'm glad you enjoyed your stay! We are hoping to add a fitness center in the future. I completely understand the inconvenience of having to go next door for that amenity!

Dallas
Reviewed 11 December 2016

It was clean with a decent shower. The staff was good. Enough plugs which I have found in many places in a short supply when I need to plug in my CPAP. One thing I don't understand is when there are two beds to accommodate 4 people why are there only 2 hand towels, 2 face towels, and 3 bath...

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Helpful?
Thank leroys73
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thank you very much for taking the time to review the Scranton Fairfield Inn! I'm glad you enjoyed the staff and had enough plugs for your needs. We provide towels based upon the standards provided to us by Marriott. If more towels are needed, we are happy to provide them. Thanks and we hope to see you again soon!

Baltimore, Maryland
Reviewed 7 December 2016

This was a great stay. Staff went above and beyond to accommodate all of our group's requests. Hotel is very clean, comfortable and location is good with lots of shopping and dining options. Will definitely come back

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Helpful?
Thank Nostalgia212
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Thank you very much for the kind words! I'm so glad you enjoyed your stay. We were happy to accommodate your group and we look forward to welcoming you back!

New York City, New York
Reviewed 18 October 2016

This is a budget hotel - don't expect anything but the basics. Rooms and furniture showing the wear and tear. Needs an upgrade. "Business Center" is one small computer in the corner of the lobby. The Residence Inn is right behind this property and it would be worth the extra money to stay there. Breakfast room is small and the...

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Helpful?
Thank Greenleaf101
Nicole M, General Manager at Fairfield Inn Scranton, responded to this review

Hello, thank you for taking the time to write a review for the Scranton Fairfield Inn. I'm glad that while we may need an update, you found our property to be adequate. Thanks!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Scranton Fairfield Inn by Marriott welcomes you with excellent amenities and always-friendly service with a smile. We're conveniently located, within miles of major highways and over 50 restaurants, shops, and other attractions. Business travelers have made us one of the go-to hotels in the Scranton, PA area for our close proximity to the Oil and Gas region, major healthcare facilities such as CHS, Alliance Global, TMG, Geisinger and other major companies! Likewise, leisure guests love to stay at Scranton Fairfield Inn for a convenient rest near popular attractions: NBC's "The Office" Tour, Viewmont Mall, Steamtown National Historic Site and Mohegan Sun Casino. When you're ready to relax, do so in our spacious rooms complete with luxury bedding, free Wi-Fi and premium Satellite channels on 32" flat screen TVs. Start each morning with our newly expanded free hot breakfast, now featuring scrambled eggs, sausage, fresh fruit, Dannon yogurt and more. You'll also enjoy an indoor pool. ... more   less 

Additional Information about Fairfield Inn Scranton

Address: 949 Viewmont Dr, Scranton, PA 18519-1663
Region: United States > Pennsylvania > Scranton
Price Range: €84 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Scranton 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Scranton Fairfield Hotel Dickson City
Fairfield Dickson City
Fairfield Inn Dickson City
Scranton Fairfield Inn
Dickson City Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Scranton staff and other travellers.
1 question
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Honesdale, Pennsylvania
2 months ago

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Questions? Get answers from Fairfield Inn Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevators and vending.”
 of 5 bubbles leroys73, 11 Dec 2016 | Read review
“Quiet area. relaxing.”
 of 5 bubbles E3839JUfranks, 6 Sep 2016 | Read review
“Go for the higher floors for less noise”
 of 5 bubbles jonthethird, 25 Oct 2015 | Read review
“All rooms are good. We prefer ground floor rooms.”
 of 5 bubbles GeneDichiara, 14 Sep 2015 | Read review
“We were on the bottom floor with a view of the parking lot. However, no noise problems whatsoever :-)”
 of 5 bubbles saranM4628LA, 12 Sep 2015 | Read review
5 of 5