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Fairfield Inn Scranton

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Traveller (20)
Room & Suite (15)
Dining (4)
Overview
  • Excellent27%
  • Very good38%
  • Average24%
  • Poor8%
  • Terrible3%
Travellers talk about
“room was clean”(29 reviews)
“yogurt”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn Scranton
Special Offer: Member Rates
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Offers from Fairfield Inn Scranton
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (279)
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276 results
Traveller rating
76
103
65
22
10
Traveller type
Time of year
LanguageEnglish
76
103
65
22
10
Show reviews that mention
All reviewsroom was cleanyogurtwould stay here againfree breakfasthave stayed here several timesthe breakfast areaindoor poolparking lotstayed one nightmake your own wafflesthird floorlong drivehighwayrefrigeratoruniversity
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1 - 5 of 276 reviews
Reviewed 1 week ago

I recently stayed here on my way up to Canada. Nice place to stay for a night. a bunch of places to eat near by. Safe and clean. For the price you cannot beat it. I would definitely stay here again when traveling.

Thank Chris K
Response from KaleyGM, General Manager at Fairfield Inn ScrantonResponded 1 week ago

Thank you for your feedback regarding your recent stay with us. We are happy to hear that you enjoyed your stay with us. We look forward to having you stay with us again!

Reviewed 2 weeks ago via mobile

Clean hotel. Standard Fairfield Inn setup. Room was big and comfortable, we liked the small table for two. A/C unit was generally quiet. Soundproofing was good, we weren't bothered by any noise from other guests. Big bathroom, shower had great water pressure but bathroom fan...More

Thank jdevlin12
Response from KaleyGM, General Manager at Fairfield Inn ScrantonResponded 1 week ago

Thank you for your feedback regarding your recent stay with us at the Scranton Fairfield Inn. We appreciate your positive comments regarding your guest room. We hope to have you stay with us again in the future!

Reviewed 3 weeks ago

We had a brief overnight stay here so limited exposure, but this was definitely different than the other Fairfield Inn properties where we have stayed (4 others in the last year, I think) and was a disappointment. I see from the management responses that this...More

Thank kathmomof2
Response from Holly B, Manager at Fairfield Inn ScrantonResponded 3 weeks ago

Thank you for your feedback. I apologize for the lack of luggage carts when you checked in. I have passed your comments on the the appropriate staff to take care of the cleanliness issues about the edging of the carpet. We invite you to come...More

Reviewed 3 weeks ago via mobile

I have stayed here several times for business and the staff is always super sweet but I have now had this happen twice while staying here on two different occasions: while laying in bed, someone WALKS IN with the use of a key!!! Yesterday, I...More

Thank MoiraJ72
Response from Holly B, Manager at Fairfield Inn ScrantonResponded 3 weeks ago

Thank you for your feedback. I apologize for what occurred. It was a communication error with our housekeeping staff not realizing that the room was an early check in. It was housekeeping that tried to come in to your room to do routine inspections. An...More

Reviewed 4 weeks ago

The staff was very accommodating and the room was clean. However, the entire hotel needs a face-lift. While they may be clean, the carpets look dingy and the overall hotel looks unkempt. It may just be the age of the property but it doesn't measure...More

Thank R Ted B
Response from Holly B, Manager at Fairfield Inn ScrantonResponded 3 weeks ago

Thank you for your feedback! You are correct in stating we do need a face-lift. We are happy to share that we will be receiving an renovation in March of 2019! We welcome you to come back so that we may provide you the experience...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$99 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$99 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (20)
Room & Suite (15)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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justwondering115
11 December 2016|
AnswerShow all 5 answers
Response from BABernier | Reviewed this property |
Just a pool
0
Votes
Room Tips
"Go to another hotel."
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"We always request a lower floor for no other reason than it's quicker to get our baggage in and out of..."
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"When going to Scranton pay a little extra and stay at the Hilton."
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"I had a King Size bed in my room on the 3rd floor, no issues."
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