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Residence Inn Scranton

163 reviews
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Traveller (39)
Room & Suite (38)
Dining (2)
Overview
  • Excellent30%
  • Very good41%
  • Average14%
  • Poor9%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)Write a Review
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All reviewsone bedroom suitebasketball courtasked for a quiet roommarriott appfull size fridgeshopping and restaurantsindoor pool was nicelaundry roomfresh fruithot and cold selectionsextended staysnow tubingenglish muffinsgas fireplacefrequent travelercheck in was a breezethe ground floor
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1 - 5 of 161 reviews
Reviewed 2 weeks ago

We stayed in a 1-room suite, the kids complained that the fold-out couch bed was uncomfortable but our King-sized bed was plenty comfortable for us! It was nice having the kitchen in the room, plenty of dishes and cookware if you wanted to cook a...More

Thank TDNY
Reviewed 1 November 2017 via mobile

Upon arrival at this hotel, we were greeted by Bernice who was helpful and friendly. We asked for a quiet room and we were given room #204, no traffic noise. Thank you Bernice! The suite was a good size with an equipped kitchen and full...More

Thank Kay S
Response from Patricia B, General Manager at Residence Inn ScrantonResponded 2 November 2017

Thank you for your comments! We are so glad you enjoyed your stay with us.

Reviewed 3 October 2017

This hotel was convenient to traveling through, which was our main objective that night. Our room was next to the elevator, but the walls are sound proof and we never heard the elevator once! Very clean, but the mattress and pillows weren't very comfortable. Over...More

Thank 3swim3
Response from Patricia B, General Manager at Residence Inn ScrantonResponded 2 November 2017

Thank you for your comments.

Reviewed 26 September 2017

Very close to Scranton, but also close to the Mall and many restaurants. Just off 81, so easy to get to. Check in service and breakfast service was great. Breakfast is free, and includes Eggs, Sausage, Bacon., etc. They have a Gym and a pool.

Thank 749David
Response from Patricia B, General Manager at Residence Inn ScrantonResponded 2 November 2017

Thank you for your response. Glad you enjoyed your stay.

Reviewed 3 August 2017

This is the worst Residence Inn we have ever stayed in and is in desperate need of a complete remodel. It features filthy carpet and floor tile grout, entry doors that need refinishing and a parking lot that one has to be careful navigating or...More

Thank hurrharbor
Response from Patricia B, General Manager at Residence Inn ScrantonResponded 4 August 2017

Thank you for your comments. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$139 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (39)
Room & Suite (38)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Golfpa1
I'm considering staying at this hotel. I have several questions: 1) This is a pet friendly hotel, do the rooms smell of pet urine or poop? 2) On of the reviewers indicated that some of the long term guests cook outside in the hotel parking lot is this actually happening? It sounds like a low class hotel or government subsided accommodations. Is it? 3) I'm reading some of the comments that the hotel is noisy, is this true? 4) Many of the comments seem to be critical of the hotel yet the general manager of the hotel thanks the guest for staying at the hotel but never addresses the reviewers complaints which tells me that if the general manager doesn't recognize issues at their hotel the staff must also be oblivious to any guest complaints...how does the hotel personnel address issues at this hotel? Thanks
2 August 2017|
AnswerShow all 2 answers
Response from Keshia P | Reviewed this property |
The hotel was very clean and did not smell from pets. The people outside seemed like construction workers and I personally did not like the cookouts and hanging in the parking lot but i did not really have any issues with... More
1
Vote
averyjoan
30 June 2016|
AnswerShow all 6 answers
Response from Amanda E | Property representative |
Yes we are pet friendly
0
Votes
Room Tips
"Stay elsewhere."
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"Ask for rooms away from the highway"
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"Ask for second floor for less hall traffic"
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"A terrific choice of hotels"
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