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Comfort Suites

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376 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Abingdon, Virginia
Reviewed 13 November 2015

Right off interstate and close to restaurants. Up on a hill so away from traffic noise. Room overlooked back parking lot so minimal noise. Staff was friendly and told us where to eat for dinner. Complimentary breakfast was great and large area to accommodate guests. Would stay here again if on I-81.

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Helpful?
Thank Susan K
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Susan. We're glad you enjoyed your stay with us and look forward to seeing you in the future.

Hershey, Pennsylvania
Reviewed 11 November 2015

This is a very nicely kept clean hotel run with great staff. Ms. Kelsey was very helpfull she acomodated our needs. Came to visit local university with my daughter, check in was quick, room was clean and bed was comfortable. Nice breakfast . No complaint. If I visit the area will stay here again and recomend others.Two Thumbs up. Thanks.

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Helpful?
Thank Leo S
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Leo. I'm glad to hear that Kelsey helped make your stay more pleasant and that you enjoyed all that we have to offer. We hope to see you the next time you're in our area.

Philadelphia, Pennsylvania
Reviewed 9 November 2015

While I visited several hotels over the past 6 months, I must say, The Comfort Suites is the best hands down, The staff were great, the rooms were immaculate and provided plenty of space, The complimentary deluxe breakfast was the best a hotel could offer. I would highly recommend this hotel.

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Helpful?
1Thank KURT144
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Kurt. We're glad you enjoyed your stay and appreciated our staff service. We love hearing from our guests and appreciate that you took the time to let others know about your experience at our hotel. We hope to see you again soon.

Winona, Minnesota
Reviewed 6 November 2015

I stayed here for business for a couple of nights. The room was nice and the bed was comfortable. I'd stay here again, but I'll pack ear plugs. The walls are paper thin, in addition to that, the vent in the bathroom is shared with the vent in the bathroom next door to you...I had the pleasure (not so much)...

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Helpful?
Thank Samantha J
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Samantha. I apologize for the noise issues that you experienced during your stay with us. We're glad to hear that you will be returning and hopefully your next visit will be quieter.

Moncton, Canada
Reviewed 3 November 2015

We picked this place since the price was good and it had easy access off I-81. We had a nice large room which was well decorated and had nice furniture. There are reading lights as well as a lamp on each side of the bed which is great for those who like to read in bed. The room had a...

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Helpful?
Thank Luv2travel_RS
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to let others know how much you enjoyed your stay with us. We work very hard to make our guests comfortable and it's nice to hear when we've been successful. We look forward to your next visit.

Reviewed 29 October 2015 via mobile

Arrived at 2:30 am - prompt and polite service. Got a two queen size room. Having the sofa couch was nice, but would have preferred no couch and more room in the bed area. Tad bit cramped. The bathroom was TINY and the shower had cracks in it. The water temp was a fine line between scolding and freezing. The...

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Helpful?
Thank astanley
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to let us know about your stay. We apologize for the issues that you raised and will use them to improve our service for future guests.

Plano, Texas
Reviewed 20 October 2015

I stayed here for two days and a night as I was in the area for a business trip. The room and the bathroom were clean. The staff were friendly and efficient and made sure that my stay there was comfortable with their excellent service. I would definitely recommend this to anyone and will be staying there if the need...

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Helpful?
Thank stacy s
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Stacy. We're glad you enjoyed your stay with us and appreciate your comments. We hope you'll stay with us again in the future. Sincerely, Dan Edwards General Manager

Beachwood, NJ
Reviewed 16 October 2015

I like the location of this hotel. I was just off I-81, and a couple miles from Steamtown NHS. The hotel was comfortable and the staff was very nice. The room was nicely decorated. Hot coffee and tea are available all day. Breakfast is served in the morning and the area is spacious and large windows make it airy.

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Helpful?
Thank LornaBeachwood_NJ
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Lorna. We're so glad you enjoyed your stay with us and hope you enjoyed Steamtown as well. If you haven't visited the Coal Mine tour and Anthracite Heritage Museum yet you would probably enjoy those as well. We hope to see you again in the future and appreciate that you took the time to review our hotel. Sincerely,...

Goffstown, New Hampshire
Reviewed 11 October 2015

Truly incredible room, very clean and felt at home. Jan at the front desk was very helpful and friendly. Great pool and jacuzzi, overall just a very friendly and accommodating staff. They have an awesome game room too, it's a big space. I really enjoyed my stay here and would highly recommend this particular hotel over other properties in the...

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Helpful?
Thank Jason A
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Jason. We always enjoy hearing from our Marywood guests and appreciate all of the nice comments you made regarding our hotel. I'll be sure to let Jan know how much you appreciated her guest service skills. We hope to see you again soon. Sincerely, Dan Edwards General Manager

San Antonio, Texas
Reviewed 3 October 2015

Start with auto opening front doors. Small point? Not when you are toting or rolling stuff with both hands, and not all places have this. Terrific staff. New gal Anna was great: Kelsey was simply outstanding. She left Anna at the desk and took me aside to solve my laptop WiFi problem. Her smile and professionalism was infectious. Spacious breakfast...

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Helpful?
Thank TexasRaf
Dan E, General Manager at Comfort Suites, responded to this review

Reviews like yours make all of our efforts worthwhile. I agree that Kelsey and Anna are both genuine assets to our organization and I know that they'll appreciate reading your comments. Thank you for taking the time to review our hotel and we look forward to your next visit. Sincerely, Dan Edwards General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites

Address: 44 Montage Mountain Rd, Scranton, PA 18507-1753
Region: United States > Pennsylvania > Scranton
Price Range: €76 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 100
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Also Known As:
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
9 questions
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Ottawa, ON
East New Market, Maryland
1 month ago
3 months ago
Oakdale, Connecticut
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Doesn't matter if you're on the top floor ... you still won't get any sleep, apparently.”
 of 5 bubbles AvonJenae, 27 Mar 2017 | Read review
“Ask for mountain view.”
 of 5 bubbles Winddancerone, 26 Mar 2017 | Read review
“Higher floors with views”
 of 5 bubbles OntarioSkifreak, 9 Feb 2017 | Read review
“Squeaky floors. Ask for top floor.”
 of 5 bubbles rundogrun, 10 Oct 2016 | Read review
“Higher floors facing south have a better view.”
 of 5 bubbles Brad4dM, 28 Aug 2016 | Read review
5 of 5