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Comfort Suites

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Comfort Suites
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373 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Trent Hills, ON
Reviewed 28 August 2016

We upgraded to a suite. Very nice. This hotel has a terrific indoor pool, and is located close to a number of restaurants. Very nicely maintained place. Very nice furnishings in the room. I'd love to stay here again.

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Helpful?
Thank Bradford M
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your nice review of our hotel. We appreciate that you took the time to let others know how much you enjoyed staying with us. We hope to see you again soon. Sincerely, Dan Edwards General Manager

Montgomery Village, Maryland
Reviewed 24 August 2016 via mobile

We frequently stay at Comfort Suites. On a trip to Cooperstown NY we arrived at this CS about 4 PM and were given room 337. Should have asked for a different room. It's next to the laundry drop which modifies the Room 337 bathroom so you can't take a shower with out closing the door or use the toilet. The...

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Helpful?
Thank Alan N
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for letting us know about your recent visit. I apologize that we were unable to meet your expectations. I will use the information you have provided to create a more enjoyable experience for all of our future guests. I hope you will decide to stay with us in the future, so we may provide you with an outstanding...

Boston, Massachusetts
Reviewed 23 August 2016

Great way to start a 21 road trip to Colorado and back. The hotel and room very clean, king bed was comfortable, free hot breakfast was standard hotel type but breakfast area was very spacious. Had a kitchen suite that was very roomy, kitchen drain was a little slow and the bath room and vanity are little small. AC was...

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Helpful?
Thank Jedd1017
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay. I am so happy to hear that you enjoyed your visit. I'm glad a stop at our convenient location was a great way to kick off your trip. I appreciate your thorough feedback to your fellow travelers. I am thrilled to know you would stay again, and I hope...

Huntington, New York
Reviewed 22 August 2016 via mobile

This is where we stay every time we go into Scranton to see family. Nice spacious rooms. Some of them have a kitchenette. All of the rooms have a refrigerator. Great breakfast in the mornings. Indoor pool and hot tub and a small gym off to the side. Great location right off the highway and close to Montage Mountain.

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Helpful?
Thank Eridom3
Reviewed 14 August 2016

once we arrived of course we are tired and just want to get to our room and relax. the front desk ms. kelsey helped us with our reservations and we proceeded to our room. we immediately turned right around and went back downstairs to the front desk to ask ms. kelsey why did she give us the wrong room? she...

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Helpful?
1Thank RITA G
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to let us know how much you enjoyed your stay with us. I'll be sure to let Kelsey know how much you appreciated her help and hope to see you again soon. Sincerely, Dan Edwards General Manager

Reviewed 12 August 2016

Stopped going and coming at this welcoming motel on a trip to New England from Baltimore. The location just off I 83 is very convenient, and the staff couldn't be nicer. Rooms are clean and comfortable, with that extra space that the "suite" has to offer.

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Helpful?
Thank MARY O
Dan E, General Manager at Comfort Suites, responded to this review

We're so glad that you enjoyed your first visit enough to come back a second time. We hope that you make us your regular stop when coming through our area. Thank you for taking the time to review our hotel. Sincerely, Dan Edwards General Manager

Reviewed 10 August 2016

During my stay, I had the pleasure of dealing with an outstanding employee with the nickname Peanuts who was a wonderful ambassador for Comfort Suites in Scranton. While walking in the hallway, Peanuts greeted me with a warm welcome and inquired if there was anything that I needed. A day later, I saw her walking through the lobby area doing...

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Helpful?
Thank Mike R
Dan E, General Manager at Comfort Suites, responded to this review

I know that Peanut is going to appreciate your comments very much. Her friendliness and personality are what the term hospitality means. Thank you for taking the time to let us know how much you enjoyed her guest service skills and we hope to see you again soon. Sincerely, Dan Edwards General Manager

Atlanta, Georgia
Reviewed 25 July 2016

I do 100 percent travel, so when I say this I know what I'm talking about. Let's start with the front desk. Unfriendly, no smiles, including the General Manager, who didn't to also want to wait on me several times. My room bath room toliet was filthy, not just dirty. I had to tell them twice too clean it. The...

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Helpful?
1Thank SaintMichael69
Dan E, General Manager at Comfort Suites, responded to this review

I apologize for the issues that you raised in your review and have passed them along to our staff. As you can see by most of our other reviews that this in not the normal guest experience that we offer and if I personally made you feel unwelcome I can only offer my apology. Sincerely, Dan Edwards General Manager

Reviewed 23 July 2016 via mobile

The staff is really friendly and helpful. The room was for the most part clean. There was a spider web on the headboard to the curtains and a few little stains on the wall. Plus, the lock to the bathroom is missing. Other than these small issues the room was clean and the bed was comfortable. If in this area...

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Helpful?
Thank Janb4bsb
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your nice comments regarding your stay with us. We appreciate that you took the time to let us know about your stay and we hope to see you again soon. Sincerely, Dan Edwards General Manager

allen, tx
Reviewed 21 July 2016

my sons an I stayed here on the way to Cooperstown. It was very comfortable and enjoyable stay. the room was large with 2 beds and a fold out couch. so each of the 3 of us had our own bed. We will stay here again when in the area.

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Helpful?
Thank sassydogAllen_Tx
Dan E, General Manager at Comfort Suites, responded to this review

We're so glad to hear that you and your sons enjoyed your stay with us. We hope you had a good time in Cooperstown and we look forward to your next visit. Sincerely, Dan Edwards General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites

Address: 44 Montage Mountain Rd., Scranton, PA 18507
Region: United States > Pennsylvania > Scranton
Price Range: €75 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 100
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Also Known As:
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
9 questions
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Ottawa, ON
East New Market, Maryland
3 days ago
2 months ago
Oakdale, Connecticut
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with views”
 of 5 bubbles OntarioSkifreak, 9 Feb 2017 | Read review
“Squeaky floors. Ask for top floor.”
 of 5 bubbles rundogrun, 10 Oct 2016 | Read review
“Higher floors facing south have a better view.”
 of 5 bubbles Brad4dM, 28 Aug 2016 | Read review
“3rd floor rooms are quite and they have two elevators so wasn't any wait.”
 of 5 bubbles Jedd1017, 23 Aug 2016 | Read review
“corner suites/ rooms seems to be the quietest and the best room on the floor.”
 of 5 bubbles Q7956IGritag, 14 Aug 2016 | Read review
5 of 5