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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
My wedding band was stolen when I stayed at this hotel. When I called to inquire about it, they completely ignored my call. They said they would call me back and never did. When I called again the manager was not very nice and did...More
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 1 June 2015
Dear valued guest, thank you for sharing your feedback. I did research your incident and call logs and see the ring was originally called in as lost. Our housekeeping department did search your guest room and the corridor leading to your room and did not...More
My daughter and I stayed at the Sheraton for two nights during her softball tournament. The hotel is very easy to find but parking was challenging due to a dance competition being held at the hotel the same weekend. The hotel common areas were very...More
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 2 June 2015
Thank you for sharing with us your experience while staying with us. Based on your response, I can see you enjoyed yourself overall. I have passed on to our housekeeping department the issue with the shower head so we will have this replaced. Refrigerators are...More
Reserved 5 rooms for a business trip 6 months in advance. I confirmed these reservations 1 month in advance. Less than 3 weeks before our trip I recieved a email and phone call stating that they no longer had rooms available for my group. When...More
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 22 May 2015
Thank you for sharing your feedback and I am sorry for your experience. I am aware of your situation and I understand there was a systems error which caused an overbooking. I also am aware that we offered you to relocate to our other property...More
The hotel had many pluses, only a few things I didn't care for. It was close to the expo center which was a big plus. Parking was easy enough. Beds and pillows are nice.
The rooms are a little dated (pink tile in the bathroom)...More
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 7 May 2015
we appreciate that you took the time to share, I am glad you found the property to be clean and close to everything you needed. We are scheduled to complete our renovations towards the end of the 4th quarter, 2015. All of our public space...More
I have been staying here quite a bit - get a room facing the old downtown (which looks nice from the hotel window, unfortunately its run down in actuality).
The massive lap pool and the huge gym are amazing - too bad it closes at...More
Thank Antonio H
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 23 April 2015
Thank you for your survey response. We have renovated all areas of our property with the exception of 4 floors. The remaining floors are scheduled to be renovated in November of 2015. Please visit us again should your travels bring you back to the Springfield...More
US$132 - US$209 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Sheraton Springfield At Monarch Place Hotel Springfield ,