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All reviewsclub floorrenovated roomnice hotelgreat rateper daydance competitionstay at this hotel againmemorial bridgean overnight stayfitness centerone night staybeds were comfortableindoor poolhall of fameconnecticut riveroff the highwayatrium
The hotel is well maintained. Our room was clean and comfortable and we had a really good nights sleep in the bed. The staff were very helpful and friendly. The layout of the rooms overlooking the lobby is pretty neat.
We liked that the hotel...More
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 14 August 2015
Thank you for taking the time to share, I am glad you found our property to be clean and up to date. I apologize for the internet, I have asked that our IT Manager look into this for your dates of stay to see if...More
My daughter and I spent the weekend at the Sheraton during her softball tournament. Check in went smoothly and the room was clean and comfortable. The only issue we experienced was limited parking in the garage because there was a dance competition going on at...More
We stayed at this hotel (again) since we had an event in Springfield. The service was significantly better than last year. We had no towels, so the service staff brought up towels within 1/2 hour. They checked us in early (always a plus). Check-out was...More
Had to spend 12 nights here in July. We had a 1 bedroom suite and the room was roomy with a little 'kitchenette' (microwave & mini fridge), however the room was very poorly lit even with all of the lights on. It was apparently the...More
This hotel has a great looking lobby and the website makes it look nice. The complete opposite is the truth. We arrived at 1pm and attempted to check in. I was told that no rooms were ready. Understandable.....I checked back at 3 and once again...More