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This is always the better choice than the Marriott across the street. The hotel is so much nicer and cleaner. Its bigger too. Don't miss out on the MVP sport bar, it was great. However, the pool grounds were less then great. The hot tubs...More
This is not just a rating - it's a sincere public "Thank You!". Our foursome was a crack-of- dawn arrival in an unfamiliar city (driving a family member to jury duty) - and badly in need of a restroom. There was no intent or prospect...More
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 18 May 2017
Thank you for sharing your experience, while you were not an overnight guest this time I am glad our team took great care of you. We hope to see you again should your travels bring you back to the area.
Ashley was a great help with getting us checked in. She was patient and polite and very helpful! She accommodated our needs and made sure we were satisfied with everything before we left the desk. I have to say hotel check in is never a...More
I was hesitant to write a review of this hotel as some of the issues I had initially were handled very well but there are so many things that need to be addressed I have to say something. I am a Marriott Platinum Premier and...More
Thank David W
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 1 week ago
Thank you for sharing your experience with me as well as the TripAdvisor community. I am sorry we did not meet your expectations. We have fully renovated all of our guest rooms and are just finishing up on the 12th floor bathrooms at this point....More
I had a beautiful corner room for a training institute I attended earlier this month. The room was incredibly spacious and the bed was very comfortable. I had an issue with my light and Chino was so patient and helpful. He was quick to aid...More
US$147 - US$268 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Sheraton Springfield At Monarch Place Hotel Springfield ,