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Sheraton Springfield at Monarch Place

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Traveller (173)
Room & Suite (74)
Dining (5)
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Overview
  • Excellent24%
  • Very good36%
  • Average21%
  • Poor12%
  • Terrible7%
Travellers talk about
“club floor”(18 reviews)
“renovated room”(8 reviews)
AMENITIES
Free Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Springfield at Monarch Place
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Springfield at Monarch Place
Special Offer: Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Reviews (597)
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Traveller rating
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43
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144
202
125
73
43
Show reviews that mention
All reviewsclub floorrenovated roomstarbucks coffeenice hotelper daygreat ratedance competitionstay at this hotel againmemorial bridgean overnight stayfitness centerbeds were comfortableindoor poolhall of fameconnecticut riveroff the highwayatrium
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1 - 5 of 587 reviews
Reviewed 2 weeks ago

I stayed here with my mother about 10 years ago and had hoped it would have improved. The service was great at the front desk, and everyone was seemingly very nice. But the rooms and the general ambience are in dire need of upgrading, and...More

Thank brigbone
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 2 weeks ago

Thank you for sharing your feedback, I am sorry it was due to an unacceptable visit. While our club lounge is open 24x7 we staff it during our meal periods. I will ensure we inspect it more frequently to ensure we clean up after those...More

Hotel's Favourite
Reviewed 4 February 2018 via mobile

The staff is friendly and the rooms are clean and comfortable. The bed is very comfortable and the pillows are wonderful as well. Nice big screen tv that swivels for your comfort to where you are in the room. I like the fact that each...More

1  Thank Lee C
Reviewed 3 weeks ago via mobile

In town for the A La Carte dance contest. Friendly staff. Stayed on third floor near ballroom in the Club Rooms. Spacious, especially the shower. Usual items- fridge, luggage valet and safe. Near several restaurants if you want to break away from the hotel. Hotel...More

Thank 878toddg
Reviewed 4 weeks ago

My husband, father, son and myself stayed two nights at this property (5/18-5/20) to attend my son's graduation from Westfield State University, which was held at the MassMutual Center and within walking distance from the hotel. I paid full rate for a room on the...More

Thank Southcoaster
Reviewed 5 weeks ago

Big atrium hotel that worked fine for a night. Nothing special or memorable, other than no line at check-in or checkout. I was told the hotel was full because of graduations in the Springfield/Amherst area but this hotel seemed quite deserted. I've been at funerals...More

4  Thank Frqflier
View more reviews
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$165 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (74)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Cheryl G
30 August 2017|
AnswerShow all 4 answers
Response from buzz333 | Reviewed this property |
I do not know? We drove when we went. Sorry I can't help. Seems like the kind of hotel that would tho.
0
Votes
Jeff K
18 May 2017|
AnswerShow all 6 answers
Response from Aaron C | Reviewed this property |
Oh, its downtown, so running overall may be a challenge unless you like frequent stops. I would suggest the fitness center in the hotel or LA Fitness
1
Vote
Cheryl C
2 September 2016|
AnswerShow all 4 answers
Response from JBartlett1 | Reviewed this property |
Best thing to do is try google map from that location. Always works for me :)
1
Vote
Room Tips
"Not worth upgrading to a clubroom."
Read review
"If you can afford it, get club access. Nice to have the room as a little getaway 24/7."
Read review
"Rooms facing the city are much quieter."
Read review
"River view might be nice. Middle-of-floor room was quiet."
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