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Sheraton Springfield at Monarch Place

Traveller (174)
Room & Suite (74)
Dining (5)
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1 Monarch Pl, Springfield, MA 01144-1099 See on map
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
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Offers from Sheraton Springfield at Monarch Place
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1 Oct2 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)
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1 - 5 of 598 reviews
Reviewed 1 week ago

We stayed at the Sheraton Monarch Place over Labor Day weekend as part of a group. I had stayed at the resort years ago and boy have things changed. I was assigned a Corner Room on the 4th Floor. When I first opened the door...More

Thank DJDaveS2009
Response from TomP3048, Guest Relations Manager at Sheraton Springfield at Monarch PlaceResponded 1 week ago

Dear DJDaveS, Thank you for your feedback relating to your resent stay with us. I apologize for the housekeeping issues you encountered and I will meet with staff to resolve these issues. I do hope that if in the Springfield area you chose us so...More

Hotel's Favourite
Reviewed 13 August 2018

We stayed here as part of my daughter's birthday celebration. Its about 15 minutes from Six Flags. The hotel is also connected via a walkway over the road to both a parking garage and a mall, which was convenient. Our room was fully remodeled, clean...More

Thank Ericka O
Reviewed 2 weeks ago

Our stay at your hotel in Massachusetts. We chose your hotel since we were visiting the new MGM in the area. We stayed approx from 8/31/2018 until check out on 9/3. We were very unhappy our complete stay due to several issues. 1. The swimming...More

Thank Barb V
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 2 weeks ago

Good Morning and thank you for sharing your feedback. I am sorry we failed to exceed your expectations and wanted to share with you many upgrades that have been scheduled. Our pool is much larger than the average pool in a hotel these days and...More

Reviewed 2 weeks ago

This hotel puts you right in the middle of downtown Springfield, just a long block from the big MGM casino that just opened. A half-mile walk takes you to the Springfield Museums (worth a trip) and twice that gets you to the Springfield Armory. Our...More

Thank swj
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 2 weeks ago

Thank you for sharing your experience with us. I will have our facilities team inspect your guest room to ensure everything is operating as it should. I am happy to learn that you found the location, staff, bedding more than what you expected. I hope...More

Reviewed 4 weeks ago

Stayed here for one night in February for a business trip. Large rooms, a bit outdated decor and furniture, but large TV. Underground parking garage is a plus to keep your care safe in the area. Connected to a shopping mall with a food court...More

Thank d2privat11
Response from Tom P, Assistant General Manager at Sheraton Springfield at Monarch PlaceResponded 4 weeks ago

Dear d2privat11, Thank you for your feedback. I am sorry we did not meet all your expectations. Although I can not change the room decor we do have 150 new renovated rooms. I do hope that if in the Springfield area you choose us so...More

View more reviews
Springfield's largest hotel, The Sheraton Springfield Monarch Place Hotel is conveniently located in the heart of the city, just minutes away from several of Springfield's attractions. ...More Less
Hotel class
Contact Information
Hotel Amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$191 - US$320 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Springfield At Monarch Place Hotel Springfield
Sheraton Monarch Place
Springfield Sheraton
United States > Massachusetts > Springfield
Traveller (174)
Room & Suite (74)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Nearby AttractionsSee all 57 attractions in Springfield
Springfield Armory National Historic Site
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1.40 km away
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Questions & Answers
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Cheryl G
30 August 2017|
AnswerShow all 4 answers
Response from buzz333 | Reviewed this property |
I do not know? We drove when we went. Sorry I can't help. Seems like the kind of hotel that would tho.
Jeff K
18 May 2017|
AnswerShow all 6 answers
Response from Aaron C | Reviewed this property |
Oh, its downtown, so running overall may be a challenge unless you like frequent stops. I would suggest the fitness center in the hotel or LA Fitness
Cheryl C
2 September 2016|
AnswerShow all 4 answers
Response from JBartlett1 | Reviewed this property |
Best thing to do is try google map from that location. Always works for me :)
Room Tips
"Avoid the 4th Floor Suites"
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"Choose another hotel"
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"Not worth upgrading to a clubroom."
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"If you can afford it, get club access. Nice to have the room as a little getaway 24/7."
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