We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews club floor renovated room nice hotel starbucks coffee parking garage per day great rate dance competition memorial bridge stay at this hotel again an overnight stay six flags beds were comfortable indoor pool hall of fame connecticut river big e
The hotel was fine, but I arrived at 10:00 pm to check in and there were giggly young people at the front desk joking and chatting with each other. They acted like I was interrupting their party! Now, this isn't a cheap hotel - about...More
Response from Paul M, General Manager at Sheraton Springfield Monarch Place HotelResponded 3 days ago
Thank you for sharing your experience with me, receiving feedback from our guests is the best way for us to learn and improve. I am sorry our front desk staff did not exceed your expectations upon your arrival, I will be sure to share your...More
We stayed here as part of my daughter's birthday celebration. Its about 15 minutes from Six Flags. The hotel is also connected via a walkway over the road to both a parking garage and a mall, which was convenient. Our room was fully remodeled, clean...More
The Sheraton is a nice place to stay overall: the check-in and checkout experience went smoothly and seamlessly, and my room was clean, comfortable, and well-heated (I stayed there at the end of October when it was in the 30's and 40's). I also found...More
My son loves the shape of the inside of this hotel. Not only that, but it is comfortable and conveniently located. Room prices are very reasonable, however the $26 breakfast buffet cannot be recommended. Very nice pool area with a sauna and exercise room.
Just got back from a huge Convention that unfortunately picked this hotel to host a banquet. Not enough food, what was there was undercooked, not enough wait staff to take care of the 500 people in the party. This was a banquet for youth and...More
1 Thank amandaa974
Response from Paul M, General Manager at Sheraton Springfield Monarch Place HotelResponded 1 week ago
Thank you for sharing your experience with me. I apologize we did not exceed your expectations. The as a catering facility the menu selections are chosen by our contacts. I have reviewed your feedback regarding the quality with our Food and Beverage team, your experience...More