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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Got in late but they had the wrong reservation despite my having called to confirm earlier in the week that we needed 2 beds. They told us all they had was a king. After waiting a while, they found a double (double beds were small...More
Response from Lisa N, Manager at Tower Square Hotel SpringfieldResponded 25 February 2016
I was disappointed to read your comments related to your your guest room keys, parking and bedding. I am sorry for the shortfalls in service that you experienced and that brought you to stay at another location. Your concerns will be addressed with the appropriate...More
This is the best hotel in the area. The staff is friendly, rooms are comfortable and clean and great restaurant options. It's also attached to a mall with some interesting shops. It's very conveniently located.
Response from Lisa N, Manager at Tower Square Hotel SpringfieldResponded 20 February 2016
Thank you so much for your recent stay with us and for your positive feedback.
Senior Manager, Guest Experience
This Marriott is a classic delight. We enjoyed a very appropriate suite offered by this little diamond in the heart of Springfield, Massachusetts.
On one of the coldest days of the year in February, we drove into the self-parking garage. It is steps away from...More
Thank A J F
Response from Lisa N, Manager at Tower Square Hotel SpringfieldResponded 17 February 2016
We pride ourselves on delivering a memorable hotel experience during your travels and we are please to have exceeded your expectations. We appreciate and value your positive comments about the staff service.
Thank you and we look forward to your future stays at the Springfield...More
The room was clean, front desk personnel very helpful. The only problems I ran into were non operating keys. I had two rooms and two of the four keys did not work when they were tried the first time. I had to go back to...More
Thank Mike F
Response from Lisa N, Manager at Tower Square Hotel SpringfieldResponded 3 February 2016
Thank you so much for your positive comments regarding staff service and room cleanliness! We appreciate your feedback about the parking garage. Thank you for your business and the Springfield Marriott and we look forward to future stays with us.
Senior Manager, Guest...More
We stayed one night while visiting the Amherst Railway Train show. We did arrive early ahead of normal check in time. The young lady at the front desk worked hard and found a room for us that was ready. The beds were very comfortable and...More
Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 2 February 2016
Thank you for staying with us and for posting your review. The Amherst Railway Train Show is an annual event and we always look forward to hosting guests attending the show. I appreciate your positive comments and look forward to your return visit.
US$163 - US$281 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted compared to the $30.00 fee the garage would typically charge for a 24 hour time period.
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"I sayed on the 11th floor. Numbers were in the 1120s. Great view."