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    Tower Square Hotel Springfield

    2 Boland Way, Springfield, MA 01115
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    28/1/2018 29/1/2018
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    US$193
    US$164
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    Traveller (89)
    Room & Suite (38)
    Pool & Beach (4)
    Overview
    • Excellent22%
    • Very good43%
    • Average21%
    • Poor11%
    • Terrible3%
    Travellers talk about
    Wifi
    Parking
    Breakfast Available
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (378)
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    1 - 5 of 372 reviews

    Reviewed 3 days ago via mobile

    Nice staff. Old Hotel. Bathrooms are so small. Few outlets. Parking garage ramp was closed. Champions sports bar was packed and had over an hour wait. ELEVATORS WERENT WORKING. They actually asked us to walk up 12 floors but then let us use the service...More

    Thank SagamoreHill1
    Response from Kate B, Guest Relations Manager at Tower Square Hotel SpringfieldResponded 2 days ago

    Dear Traveler, Thank you for staying with us and taking the time to share your feedback. Please accept my apologies for any inconvenience caused with the alternate parking garage ramp. The ramp is currently being rebuilt and should be completed in a few months. I...More

    Reviewed 4 weeks ago

    If you're looking for a full-service hotel in Springfield, it's either here or the Sheraton across the street. This hotel was just sold and Marriott's agreement to manage it end in Spring 2018. No one really knows if it's going to stay a Marriott. But...More

    Thank GCC14173
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 4 weeks ago

    Dear Traveler, Thank you for staying with us and for providing your feedback. We appreciate your time and will share your positive and constructive comments with our team. We hope to see you again when your travels bring you back to Western MA.

    Reviewed 11 November 2017 via mobile

    Stayed here last year and returned again for the conference this year. The room was ok. Seemed a little dark and old. Front staff was lacking so there was a wait to check in and check out. Parking was also very tricky due to the...More

    Thank jpsunshine99
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 13 November 2017

    Dear Traveler, Thank you for staying with us and for sharing your feedback. It’s always nice to hear from repeat guests. Please accept my apologies for any inconvenience caused with the alternate parking garage ramp and delayed check-in. The ramp is currently being rebuilt and...More

    Reviewed 9 November 2017

    The check in staff were attentive and kind. Parking garage is a bear! Tight turns bring you up and up, and coming down isn't any nicer. Getting into the hotel from the parking lot was convenient, but had to pass through people smoking to get...More

    Thank Cheryl F
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 11 November 2017

    Cheryl, Thank you for staying with us and for providing your feedback. We appreciate your time and acknowledgement of our front desk associates and overall cleanliness. We will share your comments with our team and hope you will consider staying with us again when your...More

    Reviewed 7 November 2017

    This hotel is outdated and overpriced. The hotel is dark and the rooms appear as if they have not been updated in several years. Parking is not included in your stay, so be prepared to pay $17/day to park here. Also - do not use...More

    Thank Kayla0505
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 8 November 2017

    Dear Traveler, Thank you for staying with us and for the feedback you provided. I was disappointed to read that we did not meet you expectations from a price value perspective. We have a great downtown location and although we charge for parking, we have...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$152 - US$207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Marriott, Travelocity, Hotels.com, Orbitz, Priceline, Hotwire, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Tower Square Hotel Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Springfield
    • Also Known As
    • Marriott Springfield Hotel Springfield ,
    • Springfield Marriott
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    Traveller (89)
    Room & Suite (38)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (63)
    Business Centre & Event Rooms (3)
    Bathroom (1)
    Nearby
    Nearby HotelsSee all 8 hotels in Springfield
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    Nearby Restaurants
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    Palazzo Cafe
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    Nearby Attractions
    Springfield Museums
    373 reviews
    .59 km away
    Dr. Seuss National Memorial Sculpture Garden
    370 reviews
    .59 km away
    Basketball Hall of Fame
    520 reviews
    1.06 km away
    Springfield Armory National Historic Site
    222 reviews
    1.51 km away
    Ask a question
    Questions & Answers
    Diane D
    15 June 2016|
    AnswerShow all 4 answers
    Response from A J F | Reviewed this property |
    No pets allowed.
    1
    Vote
    Debbie A C
    8 January 2015|
    AnswerShow all 6 answers
    Response from Bill H | Property representative |
    The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
    0
    Votes
    Room Tips
    "Ask to face the river."
    Read review
    "Higher floor rooms facing the highway are quieter and provide a better view."
    Read review
    "get a higher room. Rooms near the lower roof (floor 7/8) had quite a bit of AC noise from the condensers on..."
    Read review
    "Rooms face rooftop gardens or streets."
    Read review
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