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Hilton Garden Inn Springfield

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Traveller (49)
Room & Suite (29)
Pool & Beach (4)
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Overview
  • Excellent52%
  • Very good29%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“hall of fame”(262 reviews)
“parking lot”(99 reviews)
“front desk”(80 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (762)
There are newer reviews for Hilton Garden Inn Springfield
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Traveller rating
378
221
82
43
27
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LanguageEnglish
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378
221
82
43
27
Show reviews that mention
All reviewshall of fameparking lotfront deskrestaurant next doorattached restaurantuno chicago grillhilton gardenbreakfast staffnice hotellobby areawould definitely stay here againgreat place to stayclean roomsroom servicenice breakfastomeletconvenient location
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91 - 95 of 751 reviews
Reviewed 13 June 2017

We stayed here to attend our sons graduation in downtown SpringfieldMA. The hotel was lovely, spotlessly clean. We had a room overlooking the Basketball Hall of Fame. The room was large with lovely furnishings and sumptuous bedding. The attached restaurant was nice, great food and...More

Thank sunshinekeighley
Response from katelynmarcelina, Executive Assistant at Hilton Garden Inn SpringfieldResponded 25 July 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Reviewed 11 June 2017

The hotel is very appealing in and a great location for exploring the treasures of the city. I had a small problem of being profiled by the front desk staff, but once her shift was over, my staff was phenomenal! I was given a bigger...More

Review collected in partnership with Hilton Garden Inn
Thank rg3213
Response from katelynmarcelina, Executive Assistant at Hilton Garden Inn SpringfieldResponded 25 July 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Reviewed 7 June 2017 via mobile

Little dated in rooms but clean and nice. Beds could use updating soon but bedding excellent. Rooms even number give you better view odd give you view of repair/gas station. Rooms ending in 57 up are river/railroad end of building - rooms 56 down put...More

2  Thank Jamie V
Response from katelynmarcelina, Executive Assistant at Hilton Garden Inn SpringfieldResponded 25 July 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Reviewed 2 June 2017 via mobile

This is my second stay here for work at Baystate. As previously, room was clean and quiet...my two biggest needs. But also, like last time, room service from the attached Unos is disappointing. It's probably great to go eat in the restaurant, but I work...More

Thank CRA2GO
Response from katelynmarcelina, Executive Assistant at Hilton Garden Inn SpringfieldResponded 25 July 2017

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Reviewed 30 May 2017 via mobile

The decor was amazing, the beds were so comfortable, the pool was nice and clean, and the location is prime. The only downfalls to this hotel is the late night music coming from unos live band, the very thin walls and no continental breakfast for...More

Thank Monica G
Response from katelynmarcelina, Executive Assistant at Hilton Garden Inn SpringfieldResponded 25 July 2017

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$147 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (49)
Room & Suite (29)
Pool & Beach (4)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
leona mae S
13 September 2017|
AnswerShow all 7 answers
Response from Hollyday B | Reviewed this property |
Not unless you have a voucher which is usually associated with business traveler accounts.
0
Votes
Betsy B
10 November 2016|
AnswerShow all 2 answers
Response from katelynmarcelina | Property representative |
Hello, Unfortunately we do not have a shuttle service. Uber and a few local Taxi companies are all possible options to get back and forth from the airport. Please let me know if you have any other questions. Thank... More
1
Vote
civil-warrior
13 May 2016|
Answer
Response from Kasac1943 | Reviewed this property |
The hotel looks as if it was built in the 1990's, and they said it had been renovated in the last 5 years. The beds had fresh duvets that supposedly are changed with each guest. don't know when beds/mattresses were... More
0
Votes
Room Tips
"Request a room as far away from the restaurant if possible if you do not want to be disturbed by the band..."
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"there are live bands on the patio in the summer but they only play to 10pm. if that may bother you ask for a..."
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"No helpful tips can I come up with for this place."
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"Our family had booked a total of 5 rooms some with kids and others for just adults all were fine."
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