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Hilton Garden Inn Springfield

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1 room 2 adults 0 children
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Hilton Garden Inn Springfield
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643 Reviews from our TripAdvisor Community

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Showing 634: English reviews
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Pembroke, New Hampshire
Reviewed yesterday NEW

My very first convention I was very well cared for thank you so much. Great respect and well mannered people who lived there job you made my stay as well as my coworker feel safe warm and dry I love my coffee having a pot in the room help me enjoy my stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank maureenh144
Mission Viejo, California
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016

This is a great property, nice facility and friendly staff. Very conveniently located to Basketball HOF and several nice restaurants. Was able to walk to restaurants. I would definitely stay here again.

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Helpful?
1Thank Sean L
About Hotel's Favourite Review
katelynmarcelina, Administrative Assistant at Hilton Garden Inn Springfield, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our staff to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

United States
Reviewed yesterday NEW

I was very impressed with this hotel. I have not stayed in a lot of hotels but this one made an impression on me. The room was cute, clean and perfect for a traveling business woman. The staff was extremely helpful and courteous.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank amandalK5439ZX
West Springfield, United States
Reviewed yesterday NEW

I was Originally staying at the Sheraton Springfield and was re-directed to this hotel. I have to say If I would know that they had rooms under my business group here I would it Booked my room here. Very Welcoming Staff and Manager's very attentive.

Review collected in partnership with Hilton Garden Inn
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Thank M7257HOjosephg
Park Ridge, New Jersey
Reviewed yesterday NEW

Great hotel and great service. Very accommodating! Breakfast was good and shuttle service was excellent for our event! Easy and fast front desk check as well as hassle free check out. Had a great stay and would stay there again!

Review collected in partnership with Hilton Garden Inn
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Thank 25laceyg
Reviewed yesterday NEWvia mobile

I had nine nights to stay here and I was told that I was going to get refunded on one night because I found a pair of dirty underwear in one of the drawers that were men's underwear and I'm traveling by myself a female so that was very disgusting to me and I had to go out and get...

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Helpful?
Thank Kimberly G
Ft Lauderdale, United States
Reviewed 2 days ago NEW

Very Friendly and caring staff. I arrived very late at check in and the door was opened by on of the staff as I did not have a hotel key. Each morning I was greeted with a smile from front desk and restaurant staff. Check out was simple and I requested my receipt via email and it was delivered.

Review collected in partnership with Hilton Garden Inn
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1Thank Pat T
Portland, Oregon
Reviewed 3 days ago NEWvia mobile

Right next door to the basketball hall of fame. 2 minute walk. The hotel was nice, rooms were clean, amenities were good, pool was fun, staff was very friendly breakfast was good. The free WiFi was terrible. It would not connect no matter what we tried. There was a $4.95 upgrade available but not sure why we should pay if...

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Helpful?
Thank mbmoser
Palm Bay, Florida
Reviewed 1 week ago

Excellent staff, very pleasant. Location wasn't terrific but all the construction in the area contributed to this. The only negative comment I would give is about the breakfast. It was mediocre at best.

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Helpful?
Thank constances985
Parlin, New Jersey
Reviewed 1 week ago

Our son attends Springfield College, so we stay at this property often. There is always an easy check in, the rooms are clean, and they have nice breakfast. It's close to the college for all the sporting events.?

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sharon K

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Springfield

Address: 800 Hall of Fame Ave, Springfield, MA 01105-2524
Region: United States > Massachusetts > Springfield
Price Range: €143 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hilton Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Springfield staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No point in choosing a room if it's not available when you arrive.”
 of 5 bubbles MatthewSPG, 12 Nov 2016 | Read review
“stay furthest end from the thruway”
 of 5 bubbles Jeffm184, 28 Oct 2016 | Read review
“We always choose a room away from the elevators.”
 of 5 bubbles JimWiseman1, 26 Sep 2016 | Read review
“check your room for cleanliness and especially the smell.”
 of 5 bubbles LausDeo, 17 Sep 2016 | Read review
“Not on the live band side”
  • the room
  • bathroom
  • view of basketball hall of fame from the window
 of 5 bubbles Charlieboysmom, 1 Aug 2016 | Read review
5 of 5