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BEST WESTERN Intown Luray

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335 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

The hotel is very basic. It was fine as a base for a weekend hiking in Shenandoah. Old Rag is about an hour from here, which is just about the closest you can get if you are staying at a hotel in the area.

Review collected in partnership with Best Western
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Helpful?
Thank phishnets
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glad to see we meet your hotel needs for your hiking trip.

Perry Hall
Reviewed 3 days ago NEW

Great location, close to caverns. Italian restaurant right next door. Parking in front of the room. Free internet. Nice beds and comfortable pillows. In room microwave and refrigerator were a pleasant surprise !!!

Review collected in partnership with Best Western
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Helpful?
Thank rmcespedes
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glad that you enjoyed your stay with us. I am also glade to here you enjoyed some of the local attractions and dinning options.

Jacksonville
Reviewed 1 week ago

The Best Western is convenient and well priced. Everything works and breakfast is a great value. The pillows not so great. The Internet is quite fast although can be quirky if you leave it on all night. The personnel is very pleasant and have a good grip on what they are supposed to do under most situations. Well located near...

Review collected in partnership with Best Western
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Helpful?
Thank Andrew R
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glade to hear that you had a good stay with us. I will look into the pillows and see what we can change to improve these. I am glade that you enjoyed your breakfast at Alexander's, and that or personnel was accommodating .

Portsmouth, Virginia
Reviewed 2 weeks ago

It was a great night sleep, I got exactly what I paid for. I didn't get the chance to eat in the attached restaurant, but there was an amazing Italian restaurant right off the property. I was impressed overall especially considering it was off-season in Luray!

Review collected in partnership with Best Western
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Helpful?
1Thank 357carriet
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glade that you had a good stay with us. I hope you can stay again soon, and that you will be able to enjoy breakfast at Alexander's on your next stay.

Hampton, Virginia
Reviewed 16 January 2017

We choose the Best Western because we were traveling with our dog. Almost everyone staying at the hotel had a dog! There is a great field next to the hotel to walk your four legged baby. I contacted the hotel early in the day to let them know we would be a late arrival. We arrived at the hotel just...

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Helpful?
Thank Roosmom22
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glad that you an your pet had an ok stay. I will personally look into the issues with the carpet , we are in the process of having a professional cleaning service do all of our rooms and I will follow up with the housekeeping to make sure they are still doing there daily cleaning. We do have...

Fraser, Colorado
Reviewed 1 January 2017

Stayed one night. Hotel is in desperate need of renovations. Rooms are musty. Carpets seem dirty. Towels were clean but stained. Bed linens were old. Looked almost dirty but we're simply dingy looking. No blanket. Duvet cover was dirty so we did not use. Heating/cooling unit old and loud. Staff really different. Restaurant was closed the day we checked in/out....

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Helpful?
Thank TLM724
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am sorry that you do not like the renovations that have been done over the past year , but we do have more renovations planned for the near future. We do keep spare blankets at the office , I am sorry that you did not like our duvet cover. We recently had all of our heating units inspected and...

New York City, New York
Reviewed 30 December 2016 via mobile

It was very Comfortable,Relaxing and Clean. Bathroom was clean and nice. Easy parking. It also has Fridge and microwave. It is close to caverns. Nice restaurants near by for lunch and dinner. Highly recommended

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Helpful?
Thank ChipMakerChest
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glad that you had a good stay with us and I hope you can stay again soon

Statesville
Reviewed 27 December 2016

Very clean, had a fresh t.v remote. Comfortable beds pleasent staff and good breakfast restaurant. Very nice town, really like the movie theater it was very fancy looking inside, cash only. The caverns were only a mile away.

Review collected in partnership with Best Western
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Helpful?
Thank Brandon d
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glade to hear that not only you enjoyed your stay but also that the town was nice. I will be sure to forward your complements to our staff and the restaurant staff.

Cleveland, Ohio
Reviewed 30 November 2016

BW Intown is a nice, basic clean motel in Luray, Va. Our compact room was recently renovated (per family in the area). We found itvery acceptable for a two night stay. The bedding was a step above hotel basic. We found it to be a good value.

Review collected in partnership with Best Western
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Helpful?
Thank bfg1943
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

Thank you and I am glad that you enjoyed your stay with us and liked the bedding. We try to get a bedding that is not to firm or soft to try to work for most of our gest as every person likes something a little different. I hope you can stay with us again soon.

Hampton, Virginia
Reviewed 28 November 2016

The room was great and clean. Could not hear any noise, very quiet. The staff were friendly and the breakfast was really delicious. also very close to luray caverns. There was a mix-up at check-in, but the staff was fast to fix the issue.

Review collected in partnership with Best Western
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Helpful?
Thank sarahmendez
Jonathon L, Front Office Manager at BEST WESTERN Intown Luray, responded to this review

I am glad that you had a good stay, I am sorry about the mix up , but glad to hear that our staff was able to fix the issue quickly

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Intown Luray

Address: 410 West Main Street, Luray, VA 22835-1025
Region: United States > Virginia > Luray
Price Range: €59 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Intown Luray 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Intown Of Luray Hotel Luray
Best Western Luray
Luray Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Intown Luray staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room in a different hotel.”
 of 5 bubbles , 21 Nov 2016 | Read review
“In the summer months the room 111+ and 211+ would probably be quitter because they are on the opposite side from the pool.”
 of 5 bubbles TJS925, 19 Oct 2016 | Read review
“Dont stay here!”
 of 5 bubbles amya399, 4 Oct 2016 | Read review
“Stay away!”
 of 5 bubbles RoseC617, 6 Sep 2016 | Read review
“Ask for a room on the front side (the office side).”
 of 5 bubbles VirginiaMcC, 8 Aug 2016 | Read review
5 of 5