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La Quinta Inn & Suites Thousand Oaks Newbury Park

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Traveller (23)
Room & Suite (9)
Dining (2)
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Overview
  • Excellent16%
  • Very good22%
  • Average26%
  • Poor19%
  • Terrible17%
23 Oct 2017
“Experience”
11 Oct 2017
“Don't get stuck on the first floor.”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (347)
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11 - 15 of 341 reviews
Reviewed 28 September 2017

This hotel needs a complete renovation. The rooms are dark, dirty and dated. Will not stay there again. There are other hotels in the area that are the same price and a much nicer facility than this one. I would choose a different property.More

Review collected in partnership with La Quinta
Thank Jerri S
Response from General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 30 September 2017

Dear Jerri, Thank you for your feedback. I apologize for the issues you encountered during your visit. Our team is working diligently to provide good service and clean accommodations. We are currently replacing carpets and numerous other items and expect a full renovation soon. Thank...More

Reviewed 16 September 2017

We asked for the room to be cleaned after the second day. Took until the fourth day to get the room cleaned after calling for service on the second and third day. After the third day the used damp towels had begun to smell and...More

Review collected in partnership with La Quinta
Thank T3749COdavidh
Response from General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 18 September 2017

Dear David, I sincerely apologize for the service failures you encountered. We will address these issues with our staff. Thank you for taking time out of your day to let us know about your experience. Sincerely, La Quinta Thousand Oaks

Reviewed 3 September 2017

We just completed a 30 day 7580 mile coast to coast road trip. We travel with our cocker spaniel Annie so pet friendly motels are a must. After trying several different motel chains we found LaQuinta Inns to be the best choice. There is no...More

1  Thank Michael R
Response from General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 4 September 2017

Dear Michael, We appreciate you taking time out of your day to give us feedback regarding your stay with us. We are pleased to hear our friendly staff was helpful and welcoming. Thank you for staying with us and allowing us to have Annie as...More

Reviewed 30 August 2017

This stay was okay. My biggest complaint was the carpet was dirty and the odor in the room was bad. I know that pets are allowed and don't know what they could do to get the pet odor out of the rooms but something needs...More

Review collected in partnership with La Quinta
Thank pamelahI4934FQ
Response from General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 1 September 2017

Dear Pamela, Thank you for taking the time to give us feedback about your stay. We are pleased to hear our staff made a positive impression. I sincerely apologize for the carpet and odor issues you encountered. We are currently replacing our guest room carpets...More

Reviewed 28 August 2017

Staff was very welcoming and helpful. The rooms were very clean with a personalized gift bag. Quiet and lots of pillows made for a good night sleep. Breakfast was included although a little sparce; coffee was good. This hotel is pet friendly but the room...More

Review collected in partnership with La Quinta
Thank John G
Response from General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 30 August 2017

Dear John, Thank you for taking time out of your day to give us feedback about your stay. We will share your comments with our team and continue to look for ways to improve. Thank you again for your review and staying with us. Sincerely,...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Things to do
Pool
Outdoor pool
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$103 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (9)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
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Room Tips
"First floor pool side was great"
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"Ground-floor rooms allow for quicker unloading and loading of your car."
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"I enjoyed staying on the back side of the hotel, very quiet."
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"Unless management takes action to correct some of the very noticeable problems, I would suggest they find..."
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