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The Lodge at Santa Fe

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829 Reviews from our TripAdvisor Community

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Showing 820: English reviews
Sammamish, Washington
Reviewed 19 November 2013 via mobile

I got a great deal online while in Santa Fe for a 2 night stay. While not in walking distance to the center it was very close by car. They also have Salsa night Friday nights at the bar with free Salsa lessons followed by dancing. Great fun! The room was tastefully decorated with First Nation theme. And it was...

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Helpful?
3Thank Sigrid B
Susan C, Interactive Marketing Coordinator at The Lodge at Santa Fe, responded to this review

Hi Sigrid B., Our Friday night Salsa dances are really something great, and I'm happy to hear that you joined us for one! Thanks for letting us know your thoughts about our unique decor and rooms, too. I hope you ad a good time in Santa Fe and we look forward to seeing you again when you return. Yours, Susan...

Arden, Canada
Reviewed 10 November 2013

This is a spacious hotel but to get to the tourist area you need the shuttle which supposedly runs on the hour, the hotel wasn't busy so they asked us to phonefrom the sister hotel near the Plaza when we needed a pick up on the hour. It's afive minute driver but both nights we waited 45 minutes, apparently the...

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Helpful?
10Thank Martinloney
Susan C, Interactive Marketing Coordinator at The Lodge at Santa Fe, responded to this review

Hi Martinloney, Thank you for letting us know about the problem you experienced with our shuttle service. I'm sorry you had a wait. We're working to make sure the service is efficient and consistent. I hope you enjoyed visiting the city of Santa Fe, and have the opportunity to come again. Please consider giving us another chance when you return....

Florida
Reviewed 5 November 2013

First off, let me say that I was a little nervous after reading the reviews. We stayed here for a week as part of a package we purchased from RCI, so our price was good. I was pleasantly surprised when we arrived. Here's the good and the bad. We found the staff to be pleasant, professional, and very helpful. They...

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Helpful?
3Thank Eube
Susan C, Interactive Marketing Coordinator at The Lodge at Santa Fe, responded to this review

Dear Eube, Thank you for giving us a chance and for reporting back on your stay. We like our guests to feel welcomed and comfortable and I'm glad to hear that you did. I'm also happy to know that you enjoyed our location. We're lucky to be in such a great part of the city. Thank you also for your...

Tennessee
Reviewed 29 October 2013

This place was OK. The room was clean and the bed was very comfortable. But it is a bit run-down. The walls are very thin... I could hear my neighbor snoring through the wall. The floors creak when you walk. The pipes are very loud when you flush the toilet. And the location was not near the in-town area --...

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Helpful?
7Thank FrappyBongo
Sandra S, Manager at The Lodge at Santa Fe, responded to this review

Dear FrappyBongo, Thank you for taking the time to write a review; we appreciate it. First, let me apologize for the inconvenience you experienced. We are currently fixing the issues you found with this room. In addition, we are working on improving the overall appearance of The Lodge. We hope that you'll consider returning in the near future. Warmest Regards,...

glasgow
Reviewed 22 October 2013

I'm a bit surprised at some of the not so good reviews on here as we really loved the lodge. The room was big, clean and really comfortable. The swimming pool area was a decent size and was really clean with fluffy towels provided. We ate in the restaurant the first night and the guy serving us was really friendly...

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Helpful?
1Thank debbiek37
Sandra S, Manager at The Lodge at Santa Fe, responded to this review

Good Morning Debbiek47, We are so excited to hear that you had a great time here at The Lodge. We have been working diligently to improve our TripAdvisor reviews, by improving our customer service for each and every guest. Please come back, we would love to have you. And thanks again for such a nice review. Warmest Regards, Sandra

Medford, Oregon
Reviewed 22 October 2013

After staying for a number of years at a hotel downtown, we decided to try The Lodge. One of the main reasons we chose this hotel, was the shuttle to the Plaza. But upon arrival at the hotel, we discovered the shuttle didn't start until 10:00am (too late for breakfast) and stopped at 9:00pm (too early for drinks and dancing)....

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Thank Patty A
Sandra S, Manager at The Lodge at Santa Fe, responded to this review

Good Day Patti A, Thank you for the feedback regarding your stay. We are working on improving our shuttle hours so that our guests can plan their stays more adequately. We hope you will return. Warmest Regards, Sandra

Eau Claire, Wisconsin
Reviewed 21 October 2013

We stayed here for a wedding, and had a discounted room being with the group. The discounted rate was probably more reasonable than the full rate. The room was clean and roomy, but maybe a little aged. Southwestern decor was fun, and the property was well kept. It is a short cab ride to down town Santa Fe. The outdoor...

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4Thank Msp2485
Sandra S, Manager at The Lodge at Santa Fe, responded to this review

Good Day MSP2485, Thank you for the comments, we enjoy hearing feedback from our guests. I was happy to hear that you liked our décor. Our CEO has put a great deal of effort into designing each of our hotels uniquely. I hope you will return during our summer months to enjoy the pool. We look forward to serving you...

seattle
Reviewed 17 October 2013

This is an ok hotel not great, but no real issues. My room had a missing desk lamp which apparently has been 'missing' for quite some time. No issues with the toom per se. The hotel has a restaraunt which when I went had really slow service even though there were only a handful of diners. The views are quite...

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5Thank davidgmg
Sandra S, Manager at The Lodge at Santa Fe, responded to this review

Hello Davidgmg, Thank you for the comments. We are in the process of improving our restaurant and shuttle hours. I hope you will return in the future, so that we can impress you with these changes. We look forward to serving you in the very near future. Warmest Regards, Sandra

Philadelphia, Pennsylvania
Reviewed 16 October 2013

We moved here after a difficult time at another hotel. It was a refreshing change. The decor is Southwestern, the vista very pretty, and most important, the staff was amazing! We had left something at the other hotel and a front desk worker offered to go and get it for us! (The taxi would have been $25) The rooms were...

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Thank ccbarb1
Sandra S, Manager at The Lodge at Santa Fe, responded to this review

Good day Ccbarb1, Thank you for the great comments. We will be reviewing our shuttle times for next year, and hope you'll return. Warmest Regards, Sandra

Durango, Colorado
Reviewed 16 October 2013

A three star hotel is defined online as "High service, additional amenities Quality, style, comfort, personalized service" and this hotel does not come close to any of those. The carpets are dirty - the bath and shower dingy and moldy in spots - one lamp did not work and ones shade broken - no washrags or bath mats - no...

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3Thank scimplicity
Susan C, Interactive Marketing Coordinator at The Lodge at Santa Fe, responded to this review

Hi scimplicity, Thank you for taking your valuable time to write your recent review for the Lodge. It seems we missed several areas of concern and have made immediate corrective actions. We will use the comments and feedback with the staff to improve all areas of the hotel. We strive and succeed daily to provide guests the conformable stay and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Lodge at Santa Fe is fully decorated to celebrate the wonder and awe of the Southwest’s most notable city. Located just five minutes to the Santa Fe plaza and historic attractions, the Lodge at Santa Fe is a unique hotel with cultural style. Gardunos restaurant onsite serves fresh 'New Mexican' cuisine, and our guests enjoy hand crafted furniture and breathtaking architecture. Beautiful stone flooring, Native American weavings patterns and weavings, and spacious suites with Kiva fireplaces are all part of the experience. The Lodge at Santa Fe has a complimentary shuttle to the historic Santa Fe plaza, plus free WiFi and parking. Experience the magic of Santa Fe when you book your visit at The Lodge at Santa Fe. "Hotels supporting cultural causes." ... more   less 

Additional Information about The Lodge at Santa Fe

Address: 750 N St Francis Drive, Santa Fe, NM 87501 (Formerly Radisson Hotel)
Region: United States > New Mexico > Santa Fe
Price Range: €79 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Lodge at Santa Fe 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Lodge At Santa Fe Hotel Santa Fe
Hotel Santa Fe
Lodge Santa Fe
The Lodge At Santa Fe New Mexico
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Questions & Answers

Here's what travellers have asked, with answers from The Lodge at Santa Fe staff and other travellers.
6 questions
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Pittsburgh, Pennsylvania
over a year ago
Colorado
Checotah
2 months ago
Anaheim, California
over a year ago
5 months ago

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Questions? Get answers from The Lodge at Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a suite with a balcony. It might cost a little bit more but its worth it.”
 of 5 bubbles brendae715, 10 Jan 2017 | Read review
“First floor only”
 of 5 bubbles 836tammyb, 1 Dec 2016 | Read review
“Call them and ask for a quiet room, they do not read comment field in booking page”
 of 5 bubbles frenchmarisa, 26 Oct 2016 | Read review
“Keep your stuff off of the floor!”
 of 5 bubbles PeteW895, 24 Oct 2016 | Read review
“Ask for a quiet room and they will give it to you.”
 of 5 bubbles KathrynF74, 18 Oct 2016 | Read review
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