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The hotel is beautifully landscaped and the old feeling of the place is charming without being run down. The pool area is comfortable and makes you want to hang out there. The Jr. Suite where we stayed had a balcony with a lovely view of...More
This place needs to tighten up its act. They are a bit unorganized. The grounds are nice. The rooms do not have a frig, no grip bars in tub, water pressure non existent. Coffee maker in room but we had to hunt down cups. Location...More
First, let me say that the customer service was great, they were highly responsive and very readily took off the service charges to my room and one entire night. Second, I really wish there hadn't been any reason to take off these charges. My hotel...More
Stayed here for a weekend and found the acommdation charming and traditional which just added to our Santa Fe experience. The rooms are spacious and comfortable. They are clean and the staff were very helpful.... mindreader almost! Nice little bar with a balcony for a...More
The grounds for outdoor wedding were fantastic. they have a small chapel and seating out on lawn, so you have the simple but beautiful chapel in the background. The rooms were older, small but very comfortable (cozy) for one or two night stay.
Our experience since we just stayed there, was that we thought we were staying in the hotel, when we arrived to check in, we were sent to the rear of the hotel quarters . This is a separate unit for people with pets. The... More
Our experience since we just stayed there, was that we thought we were staying in the hotel, when we arrived to check in, we were sent to the rear of the hotel quarters . This is a separate unit for people with pets. The rooms were a bit small, tub was stained,our room was never cleaned for 3 days upon check out, and we felt the hallways could of used a fresh coat of paint and the rooms were just so so. Although, the photos were very nice listed on the web site of the inside rooms. You have to expect the rooms to have had previous pets there so the beds, the carpets , the flooring could of all used deep cleaning. The hotel is in a good location and the restaurant has good food but make sure you make a reservation for the window seats. :) I would rate the over all experience a 4. if no pet, and we could of stayed in the hotel itself, it probably would have been better. We never were told of the shuttle service either, didn't even know they had shuttle.