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Hilton Santa Fe Historic Plaza

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Traveller (205)
Room & Suite (99)
Dining (32)
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Overview
  • Excellent48%
  • Very good30%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“great location”(301 reviews)
“front desk”(219 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Santa Fe Historic Plaza
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Santa Fe Historic Plaza
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,787)
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Traveller rating
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812
534
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109
65
Show reviews that mention
All reviewsthe executive loungegreat locationfront deskoutdoor fireplacehistoric plazawithin walking distancebreakfast buffetper dayparking feefire pitthird floorhot tubfew blocksrooms are largefitness centereasy walkdowntown area
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381 - 385 of 1,754 reviews
Reviewed 15 December 2016

My husband and I recently visited the Hilton Santa Fe Historic Plaza to celebrate an important anniversary. We were treated like royalty! We especially enjoyed our casita - the fireplace was perfect for curling up with a glass of wine in the evenings. Snacks in...More

6  Thank lanne67
Reviewed 15 December 2016

I checked out on December 9, 2016. Upon reaching the airport in ABQ, I discovered I had left some items in my room. I called the hotel, and was transferred to housekeeping. I explained my problem, and was twice asked if I was calling from...More

Review collected in partnership with Hilton Hotels & Resorts
Thank P488FQjenniferb
Response from vlady777, General Manager at Hilton Santa Fe Historic PlazaResponded 12 January 2017

Dear P488FQjenniferb, I apologize for the frustration and difficulty you had after you left the hotel in trying to get items you left behind returned. I would like to speak with you personally if you would be so kind as to contact me at 505-988-2811....More

Reviewed 14 December 2016

Booked a 1 bedroom casita and received a confirmation for a 1 bedroom casita via email. Upon arrival, was given a standard room. Upon questioning this apparent discrepancy, I was told that the reservations for casitas was via a "bidding" process, however this was never...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 62hilarys
Response from vlady777, General Manager at Hilton Santa Fe Historic PlazaResponded 12 January 2017

Dear 62hilarys, I did speak with you when you were staying with us and explained that we have an automated "upgrade" for an additional fee program that is sent to our guests via email before arrival. It offers an upgrade if available at your time...More

Reviewed 7 December 2016

We loved this hotel. The rooms are really decorated like a boutique hotel and the lobby fits perfectly in the lovely Santa Fe southwest palette. The roaring fire as you enter is inviting as are the staff. Their concierge and desk clerks are friendly and...More

1  Thank Dana E
Reviewed 5 December 2016

The management of this hotel needs retraining. We experienced a security issue on our second night. There was no manager on duty in the morning after the issue. We were able to speak to front desk manager Jesse on the phone. Jesse was unable to...More

Thank vester66
Response from Tohnia M, General Manager at Hilton Santa Fe Historic PlazaResponded 8 December 2016

Dear “vester66: We did indeed speak several times during your stay and after you departed the hotel. In fact I was the manager on duty when you called down upset that our housekeeper had disposed of the Hilton logo’d bag we provided you at check-in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$210 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Santa Fe
#9 Luxury Hotel in Santa Fe
#12 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$210 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Santa Fe
#9 Luxury Hotel in Santa Fe
#12 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (205)
Room & Suite (99)
Dining (32)
Pool & Beach (20)
Business Centre & Event Rooms (7)
Amenities (6)
Questions & Answers
Ask a question
tabascothomas
21 April 2018|
AnswerShow all 6 answers
Response from rew182461 | Reviewed this property |
Hertz has a location downtown near the plaza.
1
Vote
ruth44421
7 March 2018|
Answer
Response from Richard B | Reviewed this property |
The pool opens at 7AM and closes at around 10PM in the summertime. We enjoyed our stay at this hotel.
0
Votes
ruth44421
7 March 2018|
AnswerShow all 3 answers
Response from Mirandalou | Reviewed this property |
We were in the hot tub at Christmas and it was wonderful. I would assume the pool opens Memorial Day and is available by 7 am daily.
0
Votes
Room Tips
"less traffic at the back, but better view in front."
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"Avoid this like the plague until they change managment"
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"Get a room with an air purifier"
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"Our double-bed room, No. 243, is great. Not much of a view, but really nice room."
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