We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Eldorado Hotel & Spa

Visit hotel website
Traveller (306)
360
Panoramas (13)
Video (1)

About

Location
Cleanliness
Service
Value
Come to the newly remodeled Eldorado Hotel and Spa, where award-winning service and unexpected delights set the stage for an enchanting visit. This acclaimed four-diamond hotel is located steps from the Santa Fe Plaza. Spacious rooms, many with views and some with wood burning fireplaces. Superb cuisine at the AGAVE lounge. Experience the new CAVA bar featuring Spanish wines, food and live entertainment. Ultimate pampering at the full-service Nidah Spa. Underground, covered parking.
Read more
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
Show more
Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Escape To Enchantment
Hotel deals
1,619Reviews
563Photos
17Q+A
100Room tips
Traveller rating
  • 796
  • 453
  • 214
  • 86
  • 71
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Food and Drinks here are outstanding. We were at the hotel for a "tasting" for our daughters wedding. The food was excellent and well prepared. Later that evening we went to the bar for happy hour. It was also exceptional. Great IPAs and $6 Kobe Sliders and the flight of
Read more
Hotel's Favourite
This hotel was quite lovely and clean. Upon arrival, we walked through the hotel lobby and restaurant and really enjoyed how modern and neatly arranged everything was. The room was quiet and the bed extremely comfortable. We enjoyed the hot tub even though it was snowing. The
Read more
We reserved a King Suite. When we arrived we waited over 30 minutes for them to tell us our room wasn’t available. I was confused because it was 6pm and check in was at 4. Ended up our room had a leak in the ceiling. Joseph the front desk manager was extremely helpful and
Read more
Response from Kelsey H, Social Media Coordinator at Eldorado Hotel & Spa
Responded 3 days ago
Thank you so much for your kind words and understanding, Nancy. We apologize that there was a mishap with your accommodations but we are so grateful for your grace. We appreciate you also taking the time to mention Joseph and all of his hard work, and we will share your compliments with him as well! We would love to have your family stay with us again in the future and we look forward to the opportunity to earn that last star!
Read more
Excellent property in downtown Santa Fe. Décor perfectly complements the architecture of Santa Fe and the local culture. Rooms are spotless and tastefully decorated with art that extends the southwester theme. Fixtures are older but very attractive and work just fine (e.g.,
Read more
Response from Kelsey H, Social Media Coordinator at Eldorado Hotel & Spa
Responded 1 week ago
Thank you so much for the kind and detailed review! We are so pleased to hear that you enjoyed the decor and atmosphere of our property. We do try to match with the style and history of Santa Fe, so thank you for noticing and appreciating that. We are happy to hear that your enjoyment also translated into your accommodations, food, and customer service experience. We hope next time you can spend a few extra days outside of business, to enjoy our amenities. We look forward to your next stay! Have a nice weekend!
Read more
Let me tell you a story. Two years ago today we bought our Toyota Corolla. These cars have been a favorite of mine for some time. I loved that car. It was easy, comfy, and had lots of neat features that I enjoyed. I was so pumped to have a "new to me" car. Fast forward to two
Read more
Response from Kelsey H, Social Media Coordinator at Eldorado Hotel & Spa
Responded 1 week ago
Dear Billie H, I want to sincerely apologize that your stay with us ended in such an unfortunate incident. Security is a top priority at our hotel and we are constantly updating our technology to stay ahead of criminals. The Eldorado Hotel is doing everything we can to keep our garage safe and secure. Again I am sorry that you were affected by this criminal activity and please know we are doing all we can to assist the SF Police Depart to solve this crime. Sincerely Mark Montoya Director of Operations
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorEldorado Hotel & Spa
The One Bedroom Suite at the Eldorado Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorEldorado Hotel & Spa
The One Bedroom Suite at the Eldorado Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorEldorado Hotel & Spa
The Deluxe Two Double Beds at the Eldorado Hotel & Spa
Photo provided by managementEldorado Hotel & Spa
Guest room
Detail from hotel room
PreviousNext
12345636
Does this hotel offer concierge services?
Yes
1 vote
Show all answers
Any chance of a free room upgrade?
Hi, We got a "walk in" rate. That was half price. The rates are given in the evening when the hotel isn't full, I guess. I didn't ask why, just said "Thanks!"
0 votes
Show all answers
Is there a charge for overnight parking, and if so what is the cost, please? Thank you!
Parking is valet only and is included in the Resort Fee, which is $25 + Tax nightly.
0 votes
Show all answers
What is your pet policy and fees? 20507
From their website: Eldorado Hotel & Spa is a pet friendly hotel and welcomes pets up to 65 lbs at the property. There is a $25 pet fee per day for every 2 pets registered at the hotel. Please contact reservations at 1-800-955-4455 with any questions.
0 votes
Show all answers
Are there rooms that are off-limits to pets? Pet-free rooms? Thanks.
Sorry, but I don't know. However, the hotel is non-responsive in any case. The management is radio silent until you write them up. Worst stay I ever experienced considering the money I paid. I'd try somewhere else. Santa Fe is pretty dog friendly.
0 votes
Show all answers
PreviousNext
1234
"Third floor is pet free if you have allergies"
"5th floor rooms have balconies and fireplaces and easy access to rooftop pool and hot tub (by short flight of stairs). Very quiet"
"We were on the 4th Floor and had a nice view of the city!"
"avoid this hotel"
"Great variety of rooms, I'd suggest asking for a room that faces towards the plaza."
PreviousNext
12345620
PRICE RANGE
US$173 - US$399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eldorado hotel and spaeldorado hotel santa feeldorado santa fe
LOCATION
United StatesNew MexicoSanta FeDowntown
NUMBER OF ROOMS
219
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing