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Arrived - room had no lights- all were unplugged as was coffee machine. Returned to room, went for ice- broken- called front desk- one hour later nothing and went to find ice.
Ridiculous. Went to bar to have a drink and David, the bartender, did...More
My husband and I stayed 4 nights and had gotten an excellent rate through Priceline. It is a huge hotel and you may walk a bit from the elevator depending on the room they assign you- but the bed was comfy and the coffee provided...More
1 Thank Fuzzy_Girl
Response from Rebecca M, Front Office Manager at Eldorado Hotel & SpaResponded 12 December 2017
Thank you for your five-star review! We are so happy that you and your husband enjoyed your stay with us. I have passed on your kind words about our waitstaff to our restaurant team. We look forward to welcoming you back to the...More
While at the SWCOLT conference Christine helped me to track down my package of materials. She called three different people to see where my package was and came to my booth 5 minutes later and found my package!!! The front desk told me that it...More
My husband and I stayed here on a weekend trip to Santa Fe a few weeks ago to celebrate our anniversary. Our room was beautiful with a fireplace and access to a huge terrrace overlooking the city. The staff was wonderful and there was a...More
My friend and I visited the Hotel over the weekend and couldn’t have been happier. The front desk staff and valet staff were so gracious and accommodating. The rooms were clean and and beautiful with wonderful views of the Santa Fe sunsets and sunrises. I’d...More
1 Thank rls1951
Response from Lawrence M, Manager at Eldorado Hotel & SpaResponded 2 days ago
Thank you for taking the time to review the Eldorado Hotel & Spa and for your 5-star review! We are very happy to see you enjoyed your overall stay with us and thank you for recognizing our gracious Front Desk, Valet staff, clean...More
Response from RattlesnakeCharlie | Reviewed this property |
From their website:
Eldorado Hotel & Spa is a pet friendly hotel and welcomes pets up to 65 lbs at the property. There is a $25 pet fee per day for every 2 pets registered at the hotel. Please contact reservations at... More
From their website:
Eldorado Hotel & Spa is a pet friendly hotel and welcomes pets up to 65 lbs at the property. There is a $25 pet fee per day for every 2 pets registered at the hotel. Please contact reservations at 1-800-955-4455 with any questions.
Sorry, but I don't know. However, the hotel is non-responsive in any case. The management is radio silent until you write them up. Worst stay I ever experienced considering the money I paid. I'd try somewhere else. Santa Fe... More
Sorry, but I don't know. However, the hotel is non-responsive in any case. The management is radio silent until you write them up. Worst stay I ever experienced considering the money I paid. I'd try somewhere else. Santa Fe is pretty dog friendly.
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"Do not book during holiday time prices are double"