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Cities of Gold Casino Hotel

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Traveller (7)
Room & Suite (9)
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Overview
  • Excellent11%
  • Very good34%
  • Average25%
  • Poor13%
  • Terrible17%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (103)
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18
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All reviewsice machine was brokenbandelier national parkparking lotwould stay here againsanta fe areacomfortable roomlocation is greattaospueblo
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1 - 5 of 99 reviews
Reviewed 3 weeks ago

After conducting research of this location on the internet we decided to stay here at $75 per night. After arrival my wife and I found the hotel portion of the casino pleasant and modern with nice accommodations. However, the website described a small lounge in...More

Thank Ron M
Response from Debbie K, General Manager at Cities of Gold Casino HotelResponded 2 weeks ago

Thank you for sending in this revue of your stay. I'm sorry to hear you won't be joining us again. I hope all of your future travel is wonderful and worry free. The walk to the Casino isn't 300 yards but I'm sure it can...More

Reviewed 4 weeks ago

we had a very nice stay; very nice comfortable room; very good service and housekeeping, and very good value, convenient location; surrounding area with several restaurants; casino nearby; friendly staff

3  Thank Franko33
Response from Debbie K, General Manager at Cities of Gold Casino HotelResponded 2 weeks ago

Thank you so much for your time and consideration sending in this review. I hope all of your travels are great and thanks for your time

Reviewed 9 March 2018

The hotel being across from the casino was a plus. The room was a bit outdated, but for the price, it's hard to complain. Would possibly consider returning if in the area. Service was good. The buffet wasn't the best, but it's a buffet, so...More

6  Thank Abelino M
Response from Debbie K, General Manager at Cities of Gold Casino HotelResponded 2 weeks ago

Thank you for your time and your business. We recently have done an upgrade through the property.

Reviewed 8 February 2018

Great Price...Older Hotel...We always enjoy our stay. Casino is across the parking lot. It's a little hard to find food at the hotel/casino, but it's not too far if you drive somewhere else to eat. Tiny casino located in the lobby.More

8  Thank PeaceELDJH
Response from Debbie K, General Manager at Cities of Gold Casino HotelResponded 6 March 2018

Thank you for this review and your business. We have made significant improvements in the product we offer and how we respond to our guests. I'm glad to see you were pleased. We have signed a new compact with the State of new Mexico so...More

Reviewed 30 January 2018 via mobile

Received a return call from Barbara, the mgr. She took the time to find my number and return my call. She was very apologetic and listened to my concerns. I appreciate her taking the time to listen to me, and I feel it was necessary...More

1  Thank Iloelo1
Response from Debbie K, General Manager at Cities of Gold Casino HotelResponded 5 February 2018

Thank you for your review and your business. I will be sure to let Barb know about your comments Respectfully, Debbie K.

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Casino and Gambling
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$80 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (9)
Questions & Answers
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Roger M
5 September 2017|
Answer
Response from Clif C | Reviewed this property |
Don't know ant the pool so you might call and ask. TV in rooms ? Of course ! I think you will find this place a real bargain without having to sacrifice quality or services. Have a good trip ! (Not sure about pet friendly or... More
-1
Votes
westrain
26 May 2016|
AnswerShow all 2 answers
Response from Uncle-AL-and-Co | Reviewed this property |
Im sorry i was not travelling with a pet.
0
Votes
Sheree T
8 July 2015|
AnswerShow all 2 answers
Response from Anthony W | Reviewed this property |
there is no pool, it is a casino based hotel with the main casino across the parking lot. it is nice and clean, they are remodeling and up grading the tv's and cable, some rooms have flat screens and some do not. the... More
0
Votes
Room Tips
"Request a room on the south side unless you like to wake up early to the sun shining in."
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"room adjacent to courtyard"
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"Horrible all around."
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"Stay away in general but if you have to, check your sheets, carpet, bathroom and stay away from room 157."
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