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Four Seasons Resort Rancho Encantado Santa Fe

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Four Seasons Resort Rancho Encantado Santa Fe
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713 Reviews from our TripAdvisor Community

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Showing 707: English reviews
New York City, New York
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW

We were upgraded to a suite, which was very comfortable and spacious. It was nice to be out of the developed area, yet only 15 minutes from the center of Santa Fe. Our package included breakfast, which was excellent, and the overall service was very good.

Helpful?
2 Thank rdnyc52
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

The resort is a bit off the beaten path, but worth the drive. The rooms are individual casitas with a fireplace and heated floors. Four Seasons excels at service more than any other luxury hotel, this resort typifies excellent, friendly service. Concierges were all excellent, wait staff, shuttle drivers and bell service were wonderful! My husband thought he had left... More 

Helpful?
2 Thank Suzanne M
San Antonio, Texas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

This hotel is hands-down one of the best I have stayed in. From the moment we arrived we were treated superbly well. It's no wonder this resort is a Four Diamond resort. We stayed in a Deluxe Casita and the room was awesome! The small fireplace added a nice romantic touch on the cold New Mexico nights. The resort is... More 

Helpful?
2 Thank Robert B
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Robert B., Thank you for your generous review of your recent stay. I am thrilled that you enjoyed the property and the description of your experience is exactly what we are aiming to accomplish. It will be my pleasure to share your kind words with my team. When your travels bring you back this way, please do let me... More 

Dallas, Texas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

We stayed at the Four Seasons Resort Rancho Encantado on the way back from a road trip. I can't rave about this resort because it fell short on being a Four Seasons. The location is incredible, I will give it that, but it lacked a personality. The staff were not consistant in service. I found the maid & wood staff... More 

Helpful?
Thank Randolph66
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Randolph66, Thank you for taking the time to post a review after your recent stay. I am so sorry that the experience was not up to your expectations and I would very much appreciate the opportunity to speak to you directly and hopefully make amends. Please see my contact information below and I look forward to hearing from you... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Rancho Encantado is a retreat from the normal resort. The spacious Casitas have heated floors in the bathroom, a wood fireplace, and amazing views. Our stay was relaxing and peaceful. We will be back.

Helpful?
2 Thank Matthew S
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Matthew S., Thank you for taking the time to post such a lovely review after your recent stay. I am thrilled your enjoyed your time with us. We are the ideal location to relax and re-charge. When your travels bring you back to Santa Fe, please reach out to me directly so that I can personally oversee your next... More 

Altoona, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I took my husband with me on a business trip to Santa Fe. Everyone at the Four Seasons was very nice and helpful. Our room was spacious. The rooms have wood burning fireplaces and soaker tubs which made unwinding easy. The on site restaurant has excellent food. The staff was nice, but did not seem to make customer service a... More 

Review collected in partnership with Four Seasons

Helpful?
1 Thank lizbM7704EU
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear lizbM7704EU, Thank you for taking the time to complete a review of your recent experience. I am delighted that for the most part, you enjoyed your time at the resort but I would be remiss if I did not apologize for the service failures on the part of Room Service as well as the Front Desk. I would very... More 

Tulsa, OK
Level Contributor
128 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 3 weeks ago

This location is really lovely, with views of the mountains. Of course, this being a Four Seasons, it is pricey. Rooms are well appointed, with large bathrooms, working fireplaces, and patios. The views can be good from the patio, but for the good views, you might ask for an upstairs casita facing the mountains. Otherwise, you might just get a... More 

Helpful?
2 Thank Hawaiiantaco
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Hawaiiantaco, Thank you for your detailed review after your recent stay. I am thrilled that you enjoyed your time at the resort. We believe we are the perfect balance of what makes New Mexico so special - the stunning views of this beautiful country with the some of best sunsets ever and the ability to enjoy the hussle and... More 

Albuquerque
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

We had a wonderful weekend at Rancho Encantado and can't say enough about how great the weekend was. The grounds are beautiful and the rooms are as luxurious as you would expect. The heated floors are a nice touch! My one complaint was that our casita did not have TV service the whole weekend and other rooms did. Not sure... More 

Helpful?
1 Thank DannyNM
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear DannyNM, Thank you for taking the time to share your recent experience. I am thrilled that you enjoyed many aspects of your stay especially the team. I would be remiss if I did not apologize for the issues we experiences with our television system. In the beginning it was a nation-wide issue with our provider and unfortunately during our... More 

Santa Fe, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Service and people were great. Spa was excellent and peaceful, dinner at the restaurant Terra was very good and the views and outdoor fireplace are romantic as it gets. The room had amazing views also, a romantic kiva fireplace with a ton of closet space and over sized bathroom.

Helpful?
2 Thank Perry P
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Perry P., Thank you for your kind review. I could not agree more - we are the perfect romantic getaway. Every casita has a wood burning fireplace, we have a world-class spa and restaurant and some the best sunsets ever. Should you decide to join us again for a romantic getaway, please do reach out to me so that... More 

Chappaqua, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2016

We just returned from a five night trip. The grounds were gorgeous and the rooms were spacious and nicely decorated. The concierge was wonderful in helping us plan our itinerary and making restaurant reservations. Our room had a fireplace inside as well as one on the patio. The staff was generally attentive and friendly. Although the room was lovely, it... More 

Helpful?
2 Thank wendyj9087
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear wendyj9087, Thank you for taking the time to complete a review after your recent stay. I am pleased that for the most part you enjoyed your time with us. I would however be remiss, if I did not apologize for your disappointment with your casita. Please see my contact information listed below as I would very much appreciate the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Under grand skies and infinite stars, rediscover your inner artist in our intimate escape from the ordinary – nestled in a high-mountain desert landscape, minutes from the magic of Santa Fe, New Mexico. Set in 57 unspoiled acres tucked gently into the Sangre de Cristo foothills, Four Seasons Resort Rancho Encantado Santa Fe is just 10 minutes from Santa Fe’s galleries, shops and distinctive architecture. The Resort offers 65 casita guest rooms and suites, each with its own fireplace and private terrace. ... more   less 

Additional Information about Four Seasons Resort Rancho Encantado Santa Fe

Address: 198 State Road 592, Santa Fe, NM 87506 (Formerly Encantado, An Auberge Resort)
Region: United States > New Mexico > Santa Fe
Price Range: €223 - €617 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Rancho Encantado Santa Fe 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Encantado, An Auberge Hotel Santa Fe
Encantado Hotel Santa Fe
Encantado Resort Santa Fe
Four Seasons Resort Rancho Encantado Santa Fe New Mexico
Hotel Style:
#1 Top resorts Hotel in Santa Fe
#3 Spa Hotel in Santa Fe
#4 Luxury Hotel in Santa Fe
#5 Business Hotel in Santa Fe
#11 Romantic Hotel in Santa Fe
#12 Family Hotel in Santa Fe
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Resort Rancho Encantado Santa Fe staff and other travellers.
8 questions
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Marietta, Georgia
2 months ago
Austin, Texas
2 months ago
8 months ago

See all questions (8)

Questions? Get answers from Four Seasons Resort Rancho Encantado Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in Room 56 and it was in a perfect location to drive up to.”
 of 5 bubbles Y3832ZKrobertb, 22 Nov 2016 | Read review
“Ask for a room with a good view”
 of 5 bubbles Hawaiiantaco, 10 Nov 2016 | Read review
“Ask for a separate "casita" and make sure the TV is working!”
 of 5 bubbles DannyNM, 9 Nov 2016 | Read review
“Any of the casitas are lovely. If you don't like to walk, ask for a room closer to the lobby area.”
 of 5 bubbles ShirleyG34, 22 Oct 2016 | Read review
“Casita 1 was close to lobby, a very quiet room with beautiful views of the sunset.”
 of 5 bubbles btb717, 18 Oct 2016 | Read review
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