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Red Roof Inn San Antonio - Lackland

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124 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn San Antonio - Lackland
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Showing 121: English reviews
Reviewed 6 July 2014

The ceiling in room 146 cracked from one side to other miss park days in front of door breakfast it's continental yet advertised as breakfast. The pool was filthy or entire stay. Dried don't warm let Alone dry. My little boy found a used condom with a knot in it in the room staying to their cleanliness. By far my...

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2Thank MICHAEL T
Laredo, Texas
Reviewed 29 June 2014

Stayed here last weekend on our trip to SA. room was clean and nice, check in was easy and we got a room that we asked for. They breakfast in the morning but i didn't check out because there is a Denny's next door and me and my girlfriend love pancakes. Good comfy bed, clean sheets and the microwave and...

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Thank Rick O
BENBROOK
Reviewed 28 June 2014

I stayed at this hotel for 6 months due to work and Lisa at the service counter was a great help from dog care to finding a good place to go eat out and the finer things in the city. She was very helpful in taken care of any issues that came up, Yes I would stay at this hotel...

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1Thank STEVE H
New Orleans, Louisiana
Reviewed 27 June 2014 via mobile

Stayed here on my trip from Louisiana to Arizona. Friendly staff, rooms were up to par, and the price was good. We had no problems with bugs or unclean rooms. The front desk was kind enough to help us with directions and all our other questions.

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Thank oursblanc13
Pleasant Grove, Utah
Reviewed 26 June 2014

Stayed here for my son's BMT graduation. This is not a 4-star hotel, which I think where a lot of the negative reviews come from; unrealistic expectations from a 2-star hotel. The room and bathroom were clean and reasonably well-maintained. The bed was very comfortable, and I saw no signs of bugs, dirty linens or mold. I did not use...

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Thank Ilgogetmyball
new york
Reviewed 25 June 2014

After reading and studying many reviews on this hotel we booked a family stay for our BMT Graduation weekend. The ONLY good thing I have to say it the location was next to Base. One family member woke up needing an inhaler, another had hives all over. The mold in this room was disguising, tub/tile/bathroom walls moldy, missing ac filter,...

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3Thank debinny
Istanbul, Turkey
Reviewed 22 June 2014 via mobile

I was very satisfied with Thé assistance öf Lisa front desk reception and housekeeper lady. Thé room was Comfortable. Convenient and price is good. Thank you Red Roof Inn :) see you again I was very satisfied with Thé assistance öf Lisa front desk reception and housekeeper lady. Thé room was Comfortable. Convenient and price is good. Thank you Red...

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Thank Mustafa B
Durham, North Carolina
Reviewed 11 June 2014

Excellent customer service.. Ms. Lisa and Ms. Sheila was a great help the 5 days I stayed there.. Help with directions.. patient.. really talkative.. great hospitality.. My room was clean.. room always stocked with fresh bath wear.. Overall I would recommend this hotel.. And would not mind staying again.. thanks for y'all service.. keep the great work up..

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1Thank mariomack15
Fairfield, California
Reviewed 2 June 2014

Just as the title states - Cockroaches! got into my room and could not believe my eyes! I booked this room over a month ago to attend my son's graduation from the Air Force Boot Camp. The hotel lobby is very run down - they had an ice machine in there leaking water and it was all over the floor....

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2Thank Robin B
Kingsville, Texas
Reviewed 24 May 2014

I had an excellent stay at this hotel recently, we checked in on friday, May 16th. the hostess did an excellent job in taking care of us and making sure that our rooms were ready. Encountered no problems. Her name was Lisa (0525). She is to be commmended on her work ethics. Thanks Lisa

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Helpful?
Thank Jesse H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn San Antonio Lackland, TX is a pet friendly, family friendly hotel next to Lackland Air Force Base (AFB). The hotel is also close to the Alamo, the Alamodome, the River Walk, the Tower of the Americas, Henry B. Gonzalez Convention Center and Hemis Fair Park. Kelly Air Force Base (AFB), Wolff Stadium, St. Mary's University and Our Lady of the Lake University are all within 15 minutes. Red Roof San Antonio Lackland features non-smoking rooms, free continental breakfast, free High Speed Wireless Internet access throughout the building, an outdoor pool, a fitness center on-site, and a coin laundry facility. All rooms feature a microwave & refrigerator, iron & ironing board and in-room coffee. Enjoy our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn San Antonio - Lackland

Address: 6861 Highway 90 West, San Antonio, TX 78227
Region: United States > Texas > San Antonio
Price Range: €53 - €75 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn San Antonio - Lackland 2*
Number of rooms: 156
Reservation Options:
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Also Known As:
Red Roof Inn Lackland Hotel San Antonio
Lackland Red Roof Inn
San Antonio Red Roof Inn
Red Roof Inn San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn San Antonio - Lackland staff and other travellers.
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Questions? Get answers from Red Roof Inn San Antonio - Lackland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor was quiet”
Pepper65, 22 Sep 2016 | Read review
“There are no great room choices here, the room they moved me too also had roaches.”
  • ROACH CRAWLING ACROSS FACEBOWL
  • ROACH KILLED FROM CRAWLING ON DRESSER COUNTER
  • ROACH ON MY BED
  • DOOR FRAME COMING AWAY FROM THE WALL VERY INSECURE
504pierr, 19 Sep 2016 | Read review
“the wifi never connected although it showed available”
  • we marked the sheet to see if they changed linens like they said they did.  They did not
  • bathroom door had a
  • bathroom was duct taped at the base
  • threshold of the bathroom (grime and mold) after maid service
  • closer view of the bathroom filth
  • dirt and crumbs on top of the refrigerator before we unpacked
  • inside the microwave, notice the mold/burned top right of picture and not cleaned on the tray
758anitah, 8 Aug 2016 | Read review
“Rooms closer to the office seemed more quiet”
floridian059, 24 Mar 2016 | Read review
“If you have to stay at this location Inspect your room carefully and bring your own linen and towels not to mention plenty of sanitizer.”
539bobbyo, 8 Mar 2016 | Read review
5 of 5