We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Riverwalk, San Antonio

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Riverwalk, San Antonio
The Westin Riverwalk, San Antonio
Panoramas (43)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,965 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Riverwalk, San Antonio
See the most recent reviews
Showing 3,886: English reviews
Dallas, Texas
Reviewed 3 weeks ago

My husband and I stayed at the Westin Riverwalk this past week and enjoyed everything that the hotel has to offer. When we first arrived we were warmly greeted by J.R. and Jared at the front door, and Belinda at the front desk was so kind. We also had one of our best restaurant experiences at Zocca, due to Christopher...

 Report
Helpful?
1Thank bushka23
Saint Cloud, Minnesota
Reviewed 4 weeks ago via mobile

This was a great place to stay during our visit to San Antonio ; right on the riverwalk. Close to the Alamo and many other attractions. We ate here for breakfast every morning; excellent! The staff was very accommodating

 Report
Helpful?
Thank DebF57
Oklahoma City, Oklahoma
Reviewed 4 weeks ago

I have stayed at this Westin several times. It is a beautiful hotel! It's located on the San Antonio Riverwalk, and has a wonderful bar/restaurant right on the river. The rooms are spacious and well-appointed. Bathrooms are luxurious. Be sure and request a room with a balcony and with a river-view. The view is better on the lower floors. Balconies...

 Report
Helpful?
2Thank 8909jmgh
Gainesville, Florida
Reviewed 4 weeks ago via mobile

This is a beautiful hotel in an amazing location. Problems: coffee shop closes early, no other way to obtain coffee other than the restaurant downstairs. Absurd $4 delivery charge for room service. Not set up for working from the hotel, very few group tables. But really the delivery charge for room service was the biggest downer.

 Report
Helpful?
Thank Nick P
roomsdirector1167, Manager at The Westin Riverwalk, San Antonio, responded to this review

Dear Nick P, Thank you for taking a moment to share your feedback about your recent experience as our guest. We strive to ensure that our guests have great experience and I regret that there was anything about your visit that caused you to be disappointed. I have shared your concerns with our Food and Beverage leadership team who will...

Toronto
Reviewed 4 weeks ago

We booked into the Westin Riverwalk, San Antonio, for two nights in February. We had booked a room with a balcony on the Riverwalk side, and I would highly recommend it. We pulled up to the hotel entrance, got all of our bags from the car, then my husband drove the car across the street to the more reasonably priced...

 Report
Helpful?
2Thank TravelerFromToronto2
Reviewed 21 March 2017

The hotel is on the far end of the riverwalk, but still close enough that you could reach all of the restaurants and sites within a few minutes of walking. The room was very nice and spacious. The beds were comfortable, but I found the pillows to be too soft. So, you may want to bring your own if you...

 Report
Helpful?
Thank Jake B
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Jake, I'm glad to hear that you had a nice experience while staying at the Westin Riverwalk. Thank you for staying with us and we hope to see you back soon! Reed Randolph General Manager

Texas Gulf Coast, Texas
Reviewed 19 March 2017 via mobile

Everything about our stay was perfect. The hotel is beautiful and the service was excellent. The front desk, valets, and room service all provided great customer service and were efficient and very nice. Our room was clean, very relaxing and comfortable, and very attractive. Would definitely come here again.

 Report
Helpful?
1Thank mollyjack345
Orlando, Florida
Reviewed 19 March 2017

I stayed here for two nights for a business meeting. The hotel was very nice/clean and well appointed. Good location right on the Riverwalk (though a bit of a walk to other restaurants, etc.). The staff were friendly and helpful. The room was large and had a lot of extra outlets (near the bed, by the desk, etc.) and internet...

 Report
Helpful?
Thank izerdiver32
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello izerdiver32 Thank you for the kind words about the cleanliness of the hotel, the great location and our wonderful staff! We are sorry that your food temperature wasn't to your satisfaction. I can assure you that your experience with our restaurant, albeit discouraging, is not indicative of the quality of food service we typically provide. Hopefully your experience didn't...

Atlanta
Reviewed 18 March 2017 via mobile

A large group of us booked in to the Westin for three days of business meetings. And we were there during spring break, and St Patrick's Day weekend... you might think the next part of this review is not going to be good? But it is the opposite! In spite of the city and the hotel being crowded, the hotel,...

 Report
Helpful?
1Thank SouthernTravel
Texas
Reviewed 17 March 2017

This is a pretty hotel. Rooms were large, clean, and well appointed. Beds and pillows were comfy. Staff were friendly and willing to answer questions. Great location to walk to Riverwalk but just far enough away to be pretty quiet. Due to the location of the hotel, valet parking is recommended unless you want to schlepp your bags for several...

 Report
Helpful?
Thank AxeMJax
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello AxeMJax, Thank you for taking the time to give us your valuable feedback on your stay at The Westin Riverwalk. Thank you for pointing out various positive aspects of our hotel such as the our convenient location, comfotable rooms and our amazing staff! Next time, if you'd like to save a few bucks, park your car in the garage...

1,126 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (800)
Viewed
View from Room (87)
Viewed
Room/Suite (151)
Viewed
Hotel & Grounds (136)
Viewed
Bathroom (49)
Viewed
Dining (41)
Viewed
Business Centre/Function Rooms (10)
Viewed
Pool/Beach Area (27)
Viewed
Other (299)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (303)
Viewed
Amenities (50)
Viewed
King Room (with Riverwalk view) (23)
Viewed
Pool (11)
Viewed
Premium Room (33)
Viewed
Dining (32)
Viewed
Spa Room with Two Double Beds (23)
Viewed
Studio Suite (30)
Viewed
Terrace Room (25)
Viewed
The Hotel (51)
Viewed
Two Double Room (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (3)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Antonio hotels
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#23 of 354 in San Antonio
3,462 reviews
Hotel Contessa
#11 of 354 in San Antonio
3,034 reviews
East Side
Mokara Hotel and Spa
Mokara Hotel and Spa
#2 of 354 in San Antonio
1,371 reviews
Show Prices
Show Prices
Show Prices
Hotel Valencia Riverwalk
#10 of 354 in San Antonio
2,883 reviews
Downtown
Drury Plaza Hotel San Antonio Riverwalk
Downtown
Drury Inn & Suites San Antonio Riverwalk
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 W Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: €199 - €360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, TripOnline SA, Cancelon and HotelQuickly so you can book your The Westin Riverwalk, San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Hotel Style:
#2 Spa Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#3 Romantic Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Family Hotel in San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travellers.
42 questions
Ask a question

See all questions (42)

Questions? Get answers from The Westin Riverwalk, San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The staff and location are SUPERB”
santobifulcomd7, 15 Apr 2017 | Read review
“High Floor facing river”
Dealmaker, 15 Apr 2017 | Read review
“river side rooms are better”
gauravss, 14 Apr 2017 | Read review
“We always get a corner room, which offers more space.”
bushka23, 2 Apr 2017 | Read review
“Pay extra to get a room with a balcony & select on on a lower floor.”
8909jmgh, 28 Mar 2017 | Read review
5 of 5