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The Westin Riverwalk, San Antonio

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Traveller (1433)
360
Panoramas (43)
Room & Suite (665)
What is Travellers’ Choice?
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About

#4 of 360 hotels in San Antonio
Location
Cleanliness
Service
Value
Travellers' Choice
Located on the world famous River Walk in San Antonio, Texas, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Telephone
Iron
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
River View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
5,348Reviews72Q+A100Room tips

Reviews
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Traveller rating
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  • 317
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  • 112
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Popular mentions
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Carol C wrote a review 17 Mar
1 contribution
Our stay was amazing! The valet personel was very welcoming and our room was clean. We needed help locating a restaurant on the riverwalk and the concierge, Petra, went above and beyond to assist us. She was absolutely amazing and her energy was incredible. She made our stay that much better. We will definitely stay at the Westin every time we visit San Antonio.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marc V wrote a review 16 Mar
Williamsburg, Iowa, United States1 contribution
Bri and Maddy are great bartenders the bar area!!! They were extra friendly and helped us with attractions in the area! The entire hotel staff was very helpful and friendly!! I will definitely stay here again! Hotel location is close to everything! Hotel rooms are very clean.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Great place to stay!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Miguel G wrote a review 16 Mar
1 contribution
Service was great. Hotel room was clean, spacious, and comfortable. Our bellman David W did a great job watching our stuff after check out so we could go site see a bit more. I would recommend The Westin for anybody wanting to stay in the Downtown San Antonio area!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ruby Sison, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 3 days ago
Hello R372WTmiguelg, Thank you for your wonderful review of our clean, spacious and comfortable hotel. In addition, for recognizing David for a job well done watching your belongings after your check-out. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine wrote a review 16 Mar
3 contributions
The staff at Westin Riverwalk are wonderful! We’ve stayed there March 15-19, 2024 during a very busy weekend. Irene, Petra and other staff members at the hotel have been most patient and helpful throughout our check-in process and during our stay. Thank you so much!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ruby Sison, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 3 days ago
Hello christinew1234567, Thank you for your wonderful review. We will be sure to recognize Irene, Petra and other staff members for their patient and helpful service during your stay. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fran G wrote a review 16 Mar
1 contribution
Phyllis our concierge did an amazing job! She provided the best places to visit: The Alamo, River Walk, Pearl District and several restaurants, as well as arranging for a special dinner at Bohanan’s steak House. I highly recommend her and the Westin.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: If you want to do boat ride on river walk get ticket early in day as the wait times get lengthy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ruby Sison, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 3 days ago
Hello frangD5925TJ, Thank you for your awesome feedback and for recognizing Phyllis for doing an amazing job with her Concierge knowledge. We hope to welcome you back soon and experience more of the Alamo City!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CM D wrote a review 15 Mar
California28 contributions56 helpful votes
My stay was very enjoyable. I am writing this to compliment an employee by the name of Andres. I returned from a long day of conference workshops. I arrived to my room @ 530pm to find it not clean. I called down to guest services, who sent Andres up to clean my room. He was so polite, efficient and friendly. I appreciated his excellent work and attitude. What could have been a negative experience, turned into quite a positive one. Thank you for your great service!!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ruby Sison, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 3 days ago
Hello pduran1234, Thank you for sharing your feedback. Please accept my sincerest apologies that your room was not serviced in a timely manner. I am so pleased to hear that Andres saved the day when he serviced your room with polite, efficient, friendly demeanor. He was able to turn a negative experience into a positive one through excellent work and attitude.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherpa62754555414 wrote a review 15 Mar
2 contributions
Horrible start to a weekend getaway. As a Bonvoy member, needed and requested an early checkin as we had to be at a wedding reception at 5:00 and we arrived at 3:00 and was told our rooms weren’t ready. No problem as it’s not guaranteed, but it’s 5:01 as I write this review and there are tons of people, including myself, waiting in the lobby waiting on their rooms. Totally unacceptable especially when the front desk acts like they could care less. Do yourself a favor and stay elsewhere, especially for the price.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ruby Sison, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 3 days ago
Hello Sherpa62754555414, Please accept my sincerest apologies that your room was not ready at the designated check-in time. I can certainly understand your frustrations as you had a wedding reception to attend. I will be sure share your feedback with the front office team for their "nonchalant attitude", as this is not what we want to convey to you, our valued guest. Please reach out to me directly if your travel plans find you back in San Antonio. I would like an opportunity to change your stay experience to a memorable one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kristen F wrote a review 15 Mar
1 contribution
The room is very quiet and peaceful. The bed is extremely comfortable. The gentleman that brought my luggage up was wonderful. His name was David. The room has a balcony right on the river. Wonderful place for my husband and I to get away. The restaurant that is part of the hotel was also wonderful. Staff is very welcoming and helpful. This is my first time in San Antonio Texas. We are from Pensacola Florida.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ruby Sison, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 3 days ago
Hello I422PFkristenf, Thank you for your awesome feedback. The "heavenly bed" is designed specifically for the Westin brand and I am pleased to hear that you found them extremely comfortable. In addition, we will be sure to celebrate and recognize David for his wonderful service! We hope to welcome you back soon for another memorable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Guide61698747629 wrote a review 15 Mar
1 contribution
Had some amazing Heart of Texas pizza but even better service from Iris in the restaurant. Drinks are great as well. They even brought out birthday cake from one of our groups birthdays! How great is that! If you haven't been here you are missing out!
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Ruby Sison, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 3 days ago
Hello Guide61698747629, Thank you for your review of your Zocca dining experience; great drinks, amazing food and birthday cake! In addition, for recognizing Iris for her amazing service during your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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michaelsikora21 wrote a review 15 Mar
Spokane, Washington1 contribution
Our server, Iris, was attentive and helpful and was there when you needed her but not intrusive. The food was delicious. The Texas shaped waffles looked and tasted great. Portion size was perfect for breakfast. Latte was very good and prices were reasonable.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Ruby Sison, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 3 days ago
Hello michaelsikora21, Thank you for your review of your Zocca dining experience, where you sampled delicious food, very latte and perfect portion size for breakfast. We will be sure to recognize Iris for her attentive, helpful and non-intrusive service.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€211 - €371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin riverwalk hotel san antonio, westin hotel san antonio, westin san antonio, westin riverwalk, san antonio westin
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
473
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE WESTIN RIVERWALK, SAN ANTONIO - UPDATED 2024 Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about The Westin Riverwalk, San Antonio
Which popular attractions are close to The Westin Riverwalk, San Antonio?
Nearby attractions include San Antonio River Walk (0.2 km), The Magicians Agency Theatre (0.4 km), and San Fernando De Bexar Cathedral (0.3 km).
What are some of the property amenities at The Westin Riverwalk, San Antonio?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Riverwalk, San Antonio?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Riverwalk, San Antonio?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Riverwalk, San Antonio?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to The Westin Riverwalk, San Antonio?
Conveniently located restaurants include La Panaderia, Biga on the Banks, and Domingo Restaurant.
Are there opportunities to exercise at The Westin Riverwalk, San Antonio?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is The Westin Riverwalk, San Antonio located near the city centre?
Yes, it is 0.3 km away from the centre of San Antonio.
Are any cleaning services offered at The Westin Riverwalk, San Antonio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Riverwalk, San Antonio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Riverwalk, San Antonio offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.