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420 W Market Street, San Antonio, TX 78205-2920
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Westin.com
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Traveller (1209)
360
Panoramas (43)
Room & Suite (636)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#21 of 393 hotels in San Antonio
Location
Cleanliness
Service
Value
Travellers' Choice
Located on the world famous River Walk in San Antonio, Texas, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Vending machine
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Iron
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
River View
Languages Spoken
English
Hotel links
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4800Reviews72Q+A100Room tips

Reviews
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Traveller rating
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Most Recent
Joe G wrote a review 3 Dec
I stayed for one day for business, and was very happy and pleased with how everything went . I will definitely be returning my next visit to San Antonio. Stephanie is a great worker and made my visit very pleasant and welcoming.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CityGirl9512014 wrote a review Aug 2022
Temecula, California8 contributions1 helpful vote
+1
Hotel's Favourite
My husband and I stayed for 4 days for a Marine Corps reunion. The hotel was beautiful, clean, and truly on the riverwalk. What makes this hotel stand above the others in town (and I’ve stayed at a few here) is the staff. Ruby at the front desk helped us with all of our questions and needs for our hospitality suite and Kristen and Anita were there for us too. We had lots of questions personally and in regards to the group we were with. Petra the concierge was so helpful. Every time we came in the front door it was Gerald or Jeremy with a smile and we felt like we were being welcomed back home! The two of us would have meals at the restaurant and we would know Miguel knew what kind of coffee we liked before he even took our order. He made our mealtime so pleasant. When it came to time at the pool with our group we spent several days with Kayla working there and she could handle the bar and the people with a smile. The first thing someone in the group would say I hope Kayla is here! Don’t bother researching anywhere else, this place is worth every dime.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Paul Ballon, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 25 Aug 2022
Thank you for the great feedback you have provided. I am delighted you had a wonderful stay and that you encountered amazing service with our front office and restaurant staff. They will all be thrilled to hear your comments. It is truly our pleasure to be of service and we also, can not wait to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cynthia A wrote a review 3 Dec
Emelia R… in house keeping , this young lady is a real jewel to the Westin hotel! I was in the lobby try to take pictures of myself and politely volunteered to assist me! Then ask if I needed anything else, I needed water , she went to the front desk and got me some cold ones! Outstanding customer service and super friendly! Way to go San Antonio Westin’
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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valerria p wrote a review 2 Dec
The restaurant has very good scenery and our waiter madi was amazing!!!! She had very positive attitude, was fast, determined and overall friendly. Highly recommend her again. Also the fettuccine is delicious
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chardoaz wrote a review 2 Dec
Cave Creek, Arizona3 contributions
We were greeted by Phyllis and Cat! How delightful they are! They are pushing to get our accommodations done for us and I have never been treated so lovely at a hotel before! If you have a chance to stay at the Westin Riverwalk please do and ask for Kat and Phyllis! World class employees world class hotel
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tyler B wrote a review 1 Dec
1 contribution
I’m an Ambassador Elite member with Marriott with over 200 nights this year. I can say that Petra has hands down been my best host all year. I came for a company event and had a room issue. She went above and beyond to get me taken care of. She is also hilarious and very kind. I would highly recommend!
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mackenzie M wrote a review 1 Dec
1 contribution
I had a wonderful stay. I have to say, the current bar/restaurant situation is interesting but my bartender made the experience lovely! I believe her name was Maddy with curly red hair…she kept me entertained for the evening with a smile and good conversation. I’ll be back!
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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William O wrote a review 1 Dec
Itasca, TX, United States2 contributions
We love staying at this Westin when we travel to San Antonio. Yes - they are undergoing renovations - but we were very glad to see as it was time to freshen things up a bit at this location. All service providers are having a tough time finding staff who can meet customer expectations. Well - congrats Westin Riverwalk. I left behind a sentimental jacket. We contacted Westin lost and found/security - per Westin instructions - and the staff found my jacket and mailed it back to me after I sent them shipping label to pay freight - which is appropriate since I am the one who left the jacket....Thank you Westin staff for helpin gme get my jacket back!
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Date of stay: November 2022
Value
Service
Sleep Quality
Room Tip: Be sure and ask for river view side -
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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angelokids@aol.com wrote a review Nov 2022
Bossier City, Louisiana1 contribution
Kristen at the front desk was helpful and informative. We were welcome when we checked in with our puppy. Kristen told us places to take our puppy for a walk. She also told us places to eat, to see and shops in the area.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul Ballon, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 5 days ago
Thank you so much for sharing your experience with Kristen. She will be so delighted to hear your comments. We do hope you will allow us another opportunity to provide you with an excellent experience when your travels bring you back to San Antonio!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SacB2014 wrote a review Nov 2022
Austin, Texas26 contributions14 helpful votes
We had a wonderful time and experience at The Westin Riverwalk. Everyone was cordial and extremely helpful, from the valet to the front desk. We were blessed to be checked in by Petra, super nice lady, who loves her F1. I hope to see her at the COTA in Austin next year. She made us feel right at home. The bed was extremely comfortable. The room was spacious and clean. The restaurant and bar is going thru renovations but it didn't affect the service or the quality of the food. Wait staff again was professional and attentive. Great location, we most definitely be returning to SA and staying here. Look forward to seeing and speaking to Petra again, truly enjoyed our F1 and World Cup 2022 conversation. Ciao
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Date of stay: November 2022
Value
Location
Service
Room Tip: Perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul Ballon, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 5 days ago
We are so delighted to know that you enjoyed your stay with us. Petra will be thrilled to hear about your wonderful comments. We are happy to know you also enjoyed your time in the restaurant and the room. We hope to see you again when your travels bring you back to San Antonio!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$222 - US$371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin riverwalk hotel san antonio, westin hotel san antonio, westin san antonio, westin riverwalk, san antonio westin
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
473
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THE WESTIN RIVERWALK, SAN ANTONIO - UPDATED 2022 Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about The Westin Riverwalk, San Antonio
Which popular attractions are close to The Westin Riverwalk, San Antonio?
Nearby attractions include San Antonio River Walk (0.2 km), The Magicians Agency Theatre (0.4 km), and Escape the Room (0.2 km).
What are some of the property amenities at The Westin Riverwalk, San Antonio?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Riverwalk, San Antonio?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Riverwalk, San Antonio?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Riverwalk, San Antonio?
Yes, valet parking is available to guests.
What are some restaurants close to The Westin Riverwalk, San Antonio?
Conveniently located restaurants include Domingo Restaurant, La Panaderia, and Biga on the Banks.
Are there opportunities to exercise at The Westin Riverwalk, San Antonio?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is The Westin Riverwalk, San Antonio located near the city centre?
Yes, it is 0.3 km away from the centre of San Antonio.
Are any cleaning services offered at The Westin Riverwalk, San Antonio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Riverwalk, San Antonio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Riverwalk, San Antonio offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.