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Hilton Palacio del Rio

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Traveller (876)
Room & Suite (342)
Dining (28)
Overview
  • Excellent58%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“convention center”(290 reviews)
“the river”(396 reviews)
“valet parking”(151 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,137)
There are newer reviews for Hilton Palacio del Rio
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3,082 results
Traveller rating
1,744
896
269
106
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1,744
896
269
106
67
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All reviewsconvention centerthe rivervalet parkingself parkroom servicelobby barper daytwo blocksvalet servicerivercenter malleasy accesspilarbalconyelevatorfloorriverwalkalamo
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711 - 715 of 3,082 reviews
Reviewed 21 November 2016

This hotel is located in the exact center for enjoying the Alamo and surrounding businesses and highlights one would expect on a trip to San Antonio. Hotel staff were extremely accommodating, friendly, courteous and delivered this with genuine interest in my stay being exceptional.More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank StRiversBend
Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 22 November 2016

Dear StRiversBend, It seems as though you have witnessed the true heart of our Hilton - genuine interest in providing you with an exceptional stay! We are so glad to hear of how much you enjoyed our central location, helpful team members and local flavor....More

Reviewed 20 November 2016

The room was tasteful designed and decorated. Each room has a balcony. The lobby is not spectacular but everything looks to be in good shape. The breakfast buffet was fine. Location near the Convention Center, the Alamo, and of course on the river make this...More

1  Thank PascoBob
Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 22 November 2016

Dear PascoBob, We sincerely appreciate your taking the time to review our property and offerings. As we strive to provide you with a consistent 5-star stay, your feedback will be put to use in assuring this upon your return. Exceeding expectations is what our team...More

Reviewed 20 November 2016

I stayed at this property for a conference recently, and every aspect of my stay met or exceeded expectations. The conference facilities are actually across the street, but it's an extremely short walk over and the staff was very helpful on both sides. The facilities...More

1  Thank PrestonW23
Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 22 November 2016

Dear PrestonW23, Thank you so much for your detailed, glowing review of our property! Each day we strive to exceed expectations of each guest, just as you experienced. We are delighted to read your kind words regarding our varied dining options, phenomenal location and helpful...More

Reviewed 20 November 2016 via mobile

We had a wonderful time at this hotel. The view from our balcony was awesome. The rooms were small but that was to be expected because of how the hotel was built. I loved the elevators and the restaurant right on the river walk. Yhe...More

1  Thank sandrarM3672HG
Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 21 November 2016

Dear sandrarM3672HG, Thank you so much for the opportunity to host you on such a momentous occasion! It brings us great joy to read of how much you enjoyed your stay with us. Our team members truly look forward to exceeding any and all expectations,...More

Reviewed 18 November 2016

Attended a conference recently and found the accommodations and especially the service was exceptional. The hotel is right on the Riverwalk making it convenient to excellent restaurants and shopping. Thanks to the exceptional staff, such as Pilar, for making the stay relaxing and productive! If...More

1  Thank Joanne U
Response from Zain B, Public Relations Manager at Hilton Palacio del RioResponded 21 November 2016

Dear Joanne U., Thank you so much for taking the time to review your stay with us. Here, at the Palacio, we are all about exceeding your expectations and it seems as though we achieved this during your visit. We will be sure to share...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$235 - US$471 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$235 - US$471 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (876)
Room & Suite (342)
Dining (28)
Pool & Beach (10)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
thomasr1950
17 October 2017|
AnswerShow all 11 answers
Response from hippiechickwoman | Property representative |
yes and every room has a balcony!
1
Vote
Elizabeth W
10 August 2017|
AnswerShow all 5 answers
Response from Linda H | Reviewed this property |
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
1
Vote
Rick w
9 July 2017|
Answer
Response from Bashment31 | Reviewed this property |
Yes
1
Vote
Room Tips
"If you dine there for breakfast, go early or go with buffet"
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"Try to get a higher floor (15+) on the river side."
Read review
"Non River Walk view rooms also has an excellent city view. I recommended get a high floor."
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"Room 1602 is the one we had. If you want opposite to the riverwalk, choose an odd number"
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