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DoubleTree by Hilton Hotel San Antonio Airport

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991 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel San Antonio Airport
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Showing 931: English reviews
Webster, Texas, United States
Reviewed 25 February 2016

I had a wonderful stay at the Double Tree by Hilton in San Antonio. The room was very nice and Room Service staff were extremely professional and followed up to ensure all was to my liking. The young lady who checked me was so sweet and offered to look up my husband's Hilton Honors account so I could be added...

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Helpful?
Thank Robin F
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and for the helpful feedback. We look forward to your visit in May. Yours in hospitality, Callan H

Lake Charles, Louisiana
Reviewed 23 February 2016

This is a very classy hotel. Beds are very nice, king size rooms are spacious, accommodating staff. I am here on business, so the meeting rooms are adequate. We have complimentary wifi from our conference, otherwise i think there is a daily charge. I was in the hottub tonight, very relaxing. Overall this is a nice property, easy on/off I-410,...

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Helpful?
Thank nascarmikeb
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We appreciate the feedback and the additional information about our area. We do have a lot around the hotel to have fun in the evenings. Yours in hospitality, Callan H

NA, United States
Reviewed 22 February 2016

The electronic key locks do not stay locked. I was in my room when my husband just walked into the room, he had left to go outside for a smoke but did not take his key, but when he returned he opened the door and walked in with out unlocking it. I asked him how he got in and he...

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Helpful?
Thank Mary G
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so much for your feedback. I truly apologize for the issues. We can correct these issues. We take security very seriously and want to insure your stay is care free. The plumbing is an another area we will also get corrected. I am confident when you return, we will provide a stay we would be proud...

The Colony, United States
Reviewed 20 February 2016

The Staff was helpful, courteous, and Kind. Shuttle service was quick and efficient. The Fitness Center was fantastic. Multiple machines to use including an eliptical machine. Loved the free weights as well.

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Helpful?
Thank Frank O
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and kudos for working out even while traveling. Yours in hospitality, Callan H

Alice, United States
Reviewed 18 February 2016

The employees here are all very helpful. Check in and out is quick. The wait staff are great. This hotel has a bar, restaurant and transportation to down town river walk. I have stayed here many times and have yet to have a bad experience.

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Helpful?
Thank Annaliza A
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for the very much for your kind review. Yours in hospitality, Callan H

San Angelo, United States
Reviewed 17 February 2016

We always stay at this hotel when coming to San Antonio. It is directly across the street from the North Mall and you can easily walk across the street rather than driving! The onsite restaurant has an excellent breakfast buffet which is not just continental breakfast. All meals are great! The cookie upon checkin is the best and you can...

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Helpful?
Thank Garry C
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so very much. Please come again. Yours in hospitality, Callan H

mcallen, United States
Reviewed 16 February 2016

Overall you will enjoy your stay, becuase of it's location. the layout of the building and the roomy parking areas. the mall across the street and the various shops and eatery places. And don't forget San Antonio's famous histoic sights and the many special events always happening in the area.

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Helpful?
Thank Nora S
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for the nice review. I also appreciate you mentioning all the events in the area. We really do have multiple events going on in the area. I hope you were able to enjoy your time here. Yours in hospitality, Callan H

San Angelo, Texas
Reviewed 16 February 2016

This hotel is in a great location whether you are traveling, shopping or just visiting San Antonio for the weekend. The staff is very helpful and certainly accommodating. Don't forget the cookies. This hotel is one of my favorites.

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Helpful?
Thank Westtexan2014
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Please come again to stay with us. Yours in hospitality, Callan H

KATY TX, United States
Reviewed 16 February 2016

The hotel looks nice when you arrive. The employees were nice and friendly. The room only comes with two double beds, you hear every noise from outside, no Microwave, the fridge on the floor and you hardly can fit anything. the hotel did not smell clean. The breakfast was terrible, we have to ask for

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Helpful?
Thank Maria E
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your feedback. We offer guestrooms with two double beds and also with king bedded guestrooms. We also have microwave and refrigerators available by request. Please accept my apology for the poor stay. We strive to exceed all of our guest's expectations. I am confident your next stay would be something my staff and I would...

Palm Springs, California
Reviewed 14 February 2016 via mobile

This hotel is right across from the North Star mall. To hotel is very nice if you request it can get a microwave and a fridge on your room. The staff is very friendly and helpful. The hotel has an on site restaurant for easy access to dining and relaxation.

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Helpful?
Thank James S
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so very much. We hope to host your stay again soon. Yours in hospitality, Callan H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410, at McCullough, San Antonio, TX 78216-5822
Region: United States > Texas > San Antonio
Price Range: €97 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#6 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel San Antonio Airport staff and other travellers.
4 questions
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San Antonio, Texas
Dallas, Texas
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel San Antonio Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Patio views are nice”
 of 5 bubbles edkiii, 19 Nov 2016 | Read review
“Avoid room 506 at all cost!”
 of 5 bubbles INCOGNEETA, 4 Nov 2016 | Read review
“Higher floor are quieter.”
 of 5 bubbles 1ST-MEXICAN-GIRL, 24 Aug 2016 | Read review
“ask for room near elevator. It's a lot of walking back and forth”
 of 5 bubbles jennifermS5828LM, 3 Aug 2016 | Read review
“corner suites are large and quiet.”
 of 5 bubbles ashleytM993WU, 22 Jul 2016 | Read review
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