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DoubleTree by Hilton Hotel San Antonio Airport

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DoubleTree by Hilton Hotel San Antonio Airport
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990 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel San Antonio Airport
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Showing 930: English reviews
Baton Rouge, United States
2 reviews
Reviewed 2 weeks ago

The staff were so nice and welcoming. We had a great stay here! Room was very clean and quiet. Close to a lot of restaurants, shopping, and downtown. Room service was great. Check in and out process was super easy and fast.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Christie E
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We love our location also. We are nearby to restaurants, shopping and downtown. Please come to visit us again. Yours in hospitality, Callan H General Manager More 

Dallas, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I hosted a business event here in April 2016. The staff was courteous. Unfortunately, the event tables were not set in the room at the contracted time. The food service was delivered on time. The courtyard is nice for fresh air.

Helpful?
Thank Stefie972
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for hosting your meeting with us. I truly apologize for being late. We strive to provide timely efficient service. Please know this is not our standard. Yours in hospitality, Callan H General Manager More 

1 review
Reviewed 2 weeks ago

Very nice hotel at an incredible price in a central San Antonio location. The staff was very knowledgeable and friendly and all the smiles proved it was a genuine feeling! The décor was very nice and the courtyard area was very inviting. Great job!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dywaynep
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, We hope you had a great birthday! Yours in hospitality, Callan H General Manager More 

Austin, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

99.9% of my stay at this hotel was excellent. My only complaint is that the toilet flush was obnoxiously loud, even to the point of waking me up when my husband used it in the middle of the night. And when you're standing right next to it when it flushes, it is startlingly loud.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Elizabeth B
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for the compliments. I am sorry about the noisy toilet. Yours in hospitality, Callan H General Manager More 

San Antonio, United States
1 review
Reviewed 2 weeks ago

Disgusting bathroom. Business travel and was not expecting to see such a room. Absoultely disgusting. Water everywhere. Disgusting bathroom. Awful hotel. I wouldn't go there ever again. Waste of money. Very bad.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alan K
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your feedback. We strive to provide a great stay and I realize we did not. Please accept my apology. I am not sure what happened with the water in your bathroom and how it got everywhere. We want to make this right for you and would appreciate any additional information you could provide. The hotel... More 

Colleyville, United States
1 review
Reviewed 3 weeks ago

The hotel was just perfect to accommodate our conference, the conference rooms had good layout, close and easy to find. each room had tables with candies and note pads and pens. All hotel staff were friendly, my room was nice with a great view of a pool courtyard area. I would stay there again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kyra M
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you very much for your feedback. Please come to stay with us again soon. Yours in hospitality, Callan H General Manager More 

Lincoln, Nebraska
1 review
Reviewed 3 weeks ago

Prices are high. 2 dollars for a bottle of water. AC turned to as low as it gets doesn't even get the temp down to 75, it's like this in the entire facility its horrible. Location is not very desirable even though the building is pretty it is very outdated.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jasonkY2280CV
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Please accept my apology for your air conditioning. Our cold air is cold and we must have had something wrong with your in room unit. We will get this corrected and we thank you for your feedback. Yours in hospitality, Callan H General Manager More 

Newtownabbey, United Kingdom
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago

Our trip was to visit our son and we always stay at this hotel as it is easy to get to/from airport with shuttle. Also the shuttle to the mall is great when our son is working. The staff in Hotel & restaurant are friendly and welcoming As some of them remember us from previous visits.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank gilmorha
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you very much for the feedback. We welcome opportunities to improve, as well as, acknowledgement to continue with our current efforts. Yours in hospitality, Callan H General Manager More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Avoid room 506 and any room facing the interstate. The room that was pre-assigned me (and was told it was an upgrade) was like sleeping in the middle of the interstate. The traffic noise was unbearable. When I complained the manage gave me flipped responses and was not alt all helpful. The pictures make this place seem like an oasis... More 

Helpful?
Thank INCOGNEETA
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear INCOGNEETA, We’re very sorry for the noise issue you encountered during your stay at our hotel. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. We hope that the next time you’re in the area, you’ll consider staying... More 

dtw
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This property is nice but really needs a makeover. Doors are loose and did not close properly. Staff was cooperative and helpful. As always the cookies are GREAT!! I would recommend this property but trust it will be updated soon.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank sapm16
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for allowing us to host your stay. Please accept my apology for the loose door. We strive to provide a great stay for our guests and we will work to insure this is corrected. Yours in hospitality, Callan H General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Region: United States > Texas > San Antonio
Price Range: €97 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Cancelon, Travelocity, Hotels.com, Odigeo and Priceline so you can book your DoubleTree by Hilton Hotel San Antonio Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#6 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel San Antonio Airport staff and other travellers.
4 questions
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San Antonio, Texas
Dallas, Texas
over a year ago

See all questions (4)

Questions? Get answers from DoubleTree by Hilton Hotel San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Patio views are nice”
 of 5 bubbles edkiii, 19 Nov 2016 | Read review
“Avoid room 506 at all cost!”
 of 5 bubbles INCOGNEETA, 4 Nov 2016 | Read review
“Higher floor are quieter.”
 of 5 bubbles 1ST-MEXICAN-GIRL, 24 Aug 2016 | Read review
“ask for room near elevator. It's a lot of walking back and forth”
 of 5 bubbles jennifermS5828LM, 3 Aug 2016 | Read review
“corner suites are large and quiet.”
 of 5 bubbles ashleytM993WU, 22 Jul 2016 | Read review
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