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DoubleTree by Hilton Hotel San Antonio Airport

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DoubleTree by Hilton Hotel San Antonio Airport
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1,057 Reviews from our TripAdvisor Community

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Showing 995: English reviews
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Reviewed 3 days ago NEW

Staff did a great job but the building is old and date. Rooms facing the expressway are excessively noisy. Lobby and restaurant are nice and up-to-date. Get out of those areas and the age and poor condition are evident.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Raylan L
Augusta
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I spent a whole week at this hotel for training. The week began by a swift and comfortable shuttle from the Airport. The driver was courteous and safe. Check in was swift, and I was provided with a yummy cookie and some water. The room was cool and well appointed. The beds were comfortable, however, I am not a fan...

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Helpful?
Thank Melissa H
About Hotel's Favourite Review
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you very much for staying with us and the feedback. We will work to make sure your next stay is even better. Yours in hospitality, Callan H General Manager

Cincinnati, United States
Reviewed 4 days ago NEW

This Spanish colonial-style hotel is a lot of fun to stay at. The building in and of itself is worth staying there for. There is a really neat court yard with a pool and seating areas. It is quite quant and nice. The restaurant was good to, they had a great breakfast buffet with items not usually served at hilton...

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Helpful?
Thank Rob J
Laredo, Texas
Reviewed 1 week ago

We got 2 rooms for the family trip. I was able to preselect the rooms right next to each other which was nice. The hotel is located to pretty much anything you may need. Mall across the street, restaurants, grocery stores, etc.. all very close by.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 528leroym
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, We welcome you back as soon as possible. Yes, the mall is convenient and we have so many restaurants close by. Yours in hospitality, Callan H General Manager

Houston, Texas
Reviewed 1 week ago

Hotel is in an ideal location. Close to everything the city had to offer. Minutes from Riverwalk and Market Square. Nice view from room. Only a fifteen minute drive to Fiesta Texas. Rate was reasonable for a good Spring Break trip.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank michaeldN1680AG
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for trusting us with your Spring Break. Please come to stay with us again soon. Yours in hospitality, Callan H General Manager

Portland, Oregon
Reviewed 1 week ago via mobile

The room was large and I loved the door that opened up to the courtyard! I wish the bathroom could have been a little bigger, it was a minor pain having to move the door just to create enough space to get by the toilet and into the shower. The other negative was that the signal on the tv would...

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Helpful?
1Thank JP_y_LP
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your feedback. Exciting news, we are upgrading our entire TV system in the next few weeks. We are very happy about what this will mean for our guests. This will eliminate any non-digital offerings and truly provide a great viewing experience. Your feedback is always helpful. Thank you. Yours in hospitality,...

Central Texas, United States
Reviewed 1 week ago

This is a fabulous hotel overall. Beautiful courtyard and swimming pool with hot tub. A little dated but still very nice. The bathroom is a little small but manageable. The hotel room was clean and the staff was very courteous

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank George F
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you. Please stay with us again soon. Yours in hospitality, Callan H General Manager

Albuquerque, United States
Reviewed 1 week ago

The room was clean the front desk was helpful the conference room was orderly. My room a/c ok but took a long time to get the room cool. The breakfast was alright. The location was wonderful for my purposes.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jessesY6610TT
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We appreciate your feedback. Clean and Friendly breathes the light and warmth of hospitality. We are excited to have provided those during your stay. However; we are striving to constantly improve, especially breakfast. Many of our offerings on the buffet are standardized but I am very open to your feedback for improving....

Ansbach, Germany
Reviewed 1 week ago

Will be back again! I have been attending conferences at this hotel for Ten years now always been happy with my stay here. The location was ideal for shopping and food I had the best rib eye ever at the hotel restaurant

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tina C
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for visiting our hotel. We know you have many options to choose from in our area. Please come to stay with us again next year. Yours in hospitality, Callan H General Manager

Seattle, Washington
Reviewed 1 week ago

There is little fluctuation in service ... nice housekeeping but only one 6 sitter van was available on our way back to airport.. well it's only 4-5 minutes distance but we were group of 150-200 people and Friday is prime time when we all leave , they know that we are from out of town. Definitely managerial flaws as they...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kausu2017
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your feedback. We always search for an opportunity to improve. Please accept my apology for the smaller van and mixed smiles at the front desk. We strive to exceed our guest's expectations and your feedback will allow us to improve. Thank you. We will address these items. Yours in hospitality, Callan H General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410, at McCullough, San Antonio, TX 78216-5822
Region: United States > Texas > San Antonio
Price Range: €102 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#6 Green Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel San Antonio Airport staff and other travellers.
4 questions
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San Antonio, Texas
Dallas, Texas
over a year ago

See all questions (4)

Questions? Get answers from DoubleTree by Hilton Hotel San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the rooms surrounding the courtyard.”
 of 5 bubbles robj379, 22 Mar 2017 | Read review
“Ask for a fridge/microwave combo.”
 of 5 bubbles MelissaH757, 24 Feb 2017 | Read review
“Book facing the courtyard”
 of 5 bubbles I6903ACdavidb, 23 Jan 2017 | Read review
“may want to get courtyard view room to be away from street noise, but wasn't bad”
 of 5 bubbles hungry-chief, 31 Dec 2016 | Read review
“Patio views are nice”
 of 5 bubbles edkiii, 19 Nov 2016 | Read review
5 of 5