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DoubleTree by Hilton San Antonio Downtown

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DoubleTree by Hilton San Antonio Downtown
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911 Reviews from our TripAdvisor Community

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Showing 876: English reviews
Fort Worth, Texas
1 review
Reviewed yesterday NEW

Good value hotel, $15 parking, Complementary shuttle service, and a great breakfast. The staff was very friendly. This was a good experience for a business trip and also offered us to experience the social atmosphere at night.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jenniferrH9261HL
Worcester, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 days ago NEW

I have stayed at several Hilton And Double Tree hotels and have never had a problem. They are always clean and the staff is super friendly. I highly recommend them to my friends and family. This DoubleTree in particular was convenient, they offered a shuttle to downtown San Antonio which saved us a little money on cab fare.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tracy G
Houston, Texas
1 review
Reviewed 6 days ago NEW

Rooms were clean and beds were comfy. Plenty of parking. You can either take their complimentary shuttle to the riverwalk or take an UBER anywhere for cheap. Spacious lobby. Starbucks inside was a plus. Bar serves until 12am.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank emmanuelt5
adina g, Guest Relations Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear emmanuelt5, Thank you for taking the time to comment about your recent stay with us , i appreciate your feedback. I am delighted we were able to provide you with the perfect stay you truly deserve , and that we were bale to provide you with great costumer service. I look forward to hosting you again in the near... More 

2 reviews
Reviewed 6 days ago NEW

We had a great stay at this hotel. The staff was all extremely friendly and helpful. The room was clean and the bed was cozy. The location is convenient and is always great to have a shuttle service. Thanks!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stacey G
adina g, Guest Relations Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear Stacey G , Thank you for taking the time to comment about your recent stay with us , i appreciate your feedback. I am delighted we were able to provide you with the perfect stay you truly deserve , and that we were bale to provide you with great costumer service. I look forward to hosting you again in... More 

Corpus Christi, Texas
1 review
Reviewed 2 weeks ago

Nice large room, comfortable mattress, loved digital check-in, excellent cookies at arrival, loved choosing my own room, clean, nice towels, location of hotel convenient to El Mercado for shopping and restaurants

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank christyb649
adina g, Front Office Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear Christyb649, I thank you for taking the time to comment about your recent stay with us and leaving real time feedback , i appreciate it. I am delighted we were able to provide you with great costumer service and the perfect stay you truly deserve. I look forward to hosting you again in the near future. Have a lovely... More 

Dallas, texas
1 review
Reviewed 2 weeks ago

This hotel needs a remodel the my room smelled horrible the door appeared that someone once tried to break in. The location is very difficult to get to had to pay $15.00 per night parking the parking garage I felt very unsafe. This is the worst Hilton property I have ever stayed at.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Debora M
adina g, Front Office Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear Debora M , I would like to thank you for taking the time to leave real time feedback regarding your recent stay with us , i appreciate you taking the time to do so. I am humbly sorry you did not feel safe and accommodated during your stay. I will speak with our housekeeping manager regarding the smell in... More 

Travellers are raving about these San Antonio hotels

Elsa
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

Hotel room was nice, but it had an unpleasant muggy smell. We eventually got used to the smell after we settled in, but it very potent once we opened the room. Lobby and location was very nice, very lovely hotel. Just wish our room didn't have that certain smell.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ylozano
adina g, Front Office Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear Ylozano , Thank you for taking the time to comment about your recent stay with us , i appreciate your feedback. I am humbly sorry about the muggy smell in the room , i will speak with our housekeeping manager in order to correct and move forward in best practice possible. I look forward to hosting you again in... More 

1 review
Reviewed 2 weeks ago

We enjoyed our recent stay for the Norte Dame game on last weekend. Our room was very clean and the front desk staff was so professional. We were well taken care of by Ellie & Myra. The location of the hotel was great and the breakfast and bar was awesome.

Helpful?
Thank Latricia B
adina g, Front Office Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear Latricia B , Thank you so much for commenting about your recent stay with us , i appreciate your feedback. I am delighted we were able to provide you with the perfect stay you truly deserve , and great costumer service. I will let Ellie and Myra know about your kind words , i know they will appreciate it.... More 

Park Ridge, Illinois
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This is a great hotel with friendly staff, immaculate rooms, pleasing amenities and regular shuttle service that takes you to and from the major sights in town. Although parking is $15 a day, is was simple to park and they were liberal on our departure. I highily recommend.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank gemnscout
adina g, Front Office Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear gemnscout, Thank you for taking the time to comment about your recent stay with us , i appreciate your feedback and kind words. I am delighted we were able to provide you with the perfect stay you truly deserve and that our costumer service exceeded your expectations. I look forward to hosting you again in the near future. Have... More 

Austin
1 review
Reviewed 3 weeks ago

Night bar / restaurant service was great each night due to Jeremy-a very nice/fun and attentive server ...morning coffee service-not so much with am Starbucks guy-just took forever....great pool and reasonable fitness room...good rooms, nice/clean hotel...good location

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank D2819YBelainec
adina g, Front Office Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear D2819Ybelainec, Thank you for taking the time to comment about your recent stay with us , i appreciate your feedback. I am delighted we were able to provide you with quick great costumer service at the bar , i am sorry the morning shift was not to your satisfaction. I will speak with out Food and Beverage manager about... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover contemporary comforts in historic San Antonio at the DoubleTree by Hilton Hotel San Antonio Downtown. Set in San Antonio's central business district — less than 15 minutes from San Antonio International (SAT) Airport and with easy access to major interstates — this hotel is convenient to the Alamo, the Riverwalk and surrounding Texas military facilities. Park out of the Texas sun in our shaded lot and catch this hotel’s complimentary shuttle throughout downtown. Enjoy a warm cookie and a warm welcome always. ... more   less 

Additional Information about DoubleTree by Hilton San Antonio Downtown

Address: 502 West Cesar E. Chavez Blvd., San Antonio, TX 78207 (Formerly Radisson Hotel San Antonio Downtown Market Square)
Region: United States > Texas > San Antonio > Avenida Guadalupe
Price Range: €95 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Antonio Downtown 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Travelocity, Hotels.com, Priceline and Odigeo so you can book your DoubleTree by Hilton San Antonio Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Antonio Downtown Hotel San Antonio
Radisson San Antonio
San Antonio Radisson
Hotel Style:
#65 Romantic Hotel in San Antonio
#89 Family Hotel in San Antonio
#97 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Antonio Downtown staff and other travellers.
5 questions
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S��͏D"
over a year ago
Katy, Texas
over a year ago

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Questions? Get answers from DoubleTree by Hilton San Antonio Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms I have had at this hotel have been wonderful”
 of 5 bubbles racheller2015, 11 Nov 2016 | Read review
“Ask for a room away from the elevators and vending machines.”
 of 5 bubbles DebbieJ869, 19 Oct 2016 | Read review
“Rooms facing UTSA college of architecture are quiet.”
 of 5 bubbles enriquel406, 17 Oct 2016 | Read review
“Choose rooms at the end of the hallway, away from the elevator and ice machine.”
 of 5 bubbles travelerINaustin, 14 Sep 2016 | Read review
“Room 214 was quiet. Rooms on the West side seem to get more of the noise from the fire dept.”
 of 5 bubbles rebeccabP7559ZY, 5 Sep 2016 | Read review
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