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Marriott Plaza San Antonio

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Marriott Plaza San Antonio
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729 Reviews from our TripAdvisor Community

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Showing 717: English reviews
Atlanta, Georgia
Reviewed 2 September 2013

Stayed here in mid August for a conference. Upon arrival our taxi was stopped by a man asking where the nearest gentleman's club is! In short this was one of worst Marriott I've ever had the unfortunate pleasure staying in. We changed rooms 5 times! 1st room- Had a great view. Turned on the water to the sink and water...

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Helpful?
3Thank CocoWomyn
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, First and foremost I would like to apologize for your experience. This is not the norm. We have a beautiful property and we take a lot of pride in creating the best experience. I do not have any details on your reservation since it is over Trip Advisor. If you could please contact me to discuss, so...

Concord, New Hampshire
Reviewed 29 August 2013

I stayed here recently while on business. The hotel is clean, staff was attentive and helpful. The grounds and pool area are relaxing. There are also a few peacocks that walk around the courtyard. The bellmen are waiting curbside upon arrival and assist w/unloading/loading luggage from the car. The desk staff are eager to assist w/recommendations for dining and site...

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Helpful?
Thank LGMJ-C
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you so much for choosing to stay with us at the Marriott Plaza San Antonio! I sincerely appreciate you taking the time to share your experience at our hotel through Trip Advisor. I am thrilled you had a great stay and loved the grounds. It is unique that we sit on 6.5 acres downtown and have...

Cincinnati
Reviewed 29 August 2013

This hotels definitely is, as another reviewer called it, a "hidden gem." I recently stayed here for a business meeting, and was so surprised that I couldn't help but submit a review. This is not your typical Marriott by any stretch of the imagination. It is quiet, quaint and really beautiful. There are balconies with chairs and a table for...

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Helpful?
Thank CincyMOM75
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you so much for choosing to stay at the Marriott Plaza San Antonio! I am thrilled that you loved our Marriott property. It is so unique and embraces that San Antonio history and culture. Sitting on 6.5 acres with 3 historical houses on the grounds and the German school houses, is very extraordinary to us and...

Dallas, Texas
Reviewed 26 August 2013

We were pleasantly surprised on our recent visit to San Antonio by the Marriot Plaza. We chose this hotel because we were meeting friends for the weekend and he was staying there for business. The hotel was lovely and the grounds were very pleasant. We really enjoyed the pool area. We were within easy walking distance from the Riverwalk area,...

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Helpful?
Thank Leslie M
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Leslie M., Thank you for choosing to stay with us at the Marriott Plaza San Antonio. I was delighted to read you had a wonderful stay with us. We have a great location and I am happy that you enjoyed the amazing grounds. With the internet, there is a charge at the Full Service hotels. However, we always offer...

Toronto, Canada
Reviewed 20 August 2013

The staff at the hotel were fabulous. I was asked over 20 times a day if there was anything that they could do for me. I want to highlight one individual, a fabulous lady who is the Director of Sales who I encountered three times in the hotel lobby who went out of her way to assist me in even...

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Helpful?
Thank MR_DIVEMAN
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Mr_Diveman, Thank you so much for choosing to stay with us during your past visit to San Antonio! I sincerely appreciate you taking the time to share your experience and give your feedback. There is a fee to use the internet in the guest room, as with the majority of full service branded hotels. However, we do offer free...

El Paso, Texas
Reviewed 10 August 2013

This one quite surprised me. Let me start by saying the room service meal I ordered was phenomenal. No complaints there at all. The room I had was not clean to the level I have come to find at Marriott. There was a hair in the bathroom. Bedding has seen better days. There was no remote in the room. I...

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Helpful?
1Thank Lou R
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Lou R. Thank you for taking the time to share your feedback. I read each review and take all feedback very seriously. I sincerely apologize that you had issues with the guest room and would like to get more information from you so that I can research with our Director of Housekeeping. This is very concerning since this is...

Durham, North Carolina
Reviewed 28 July 2013 via mobile

It's a quiet place in downtown area, with walking distance to the River Walk and the Alamo. Great value when bidding on Priceline. Extra costs are quite high, but I used wifi in the lobby, didn't have breakfast at the hotel and I didn't drive - that made the life much easier. Actually, I don't know why one of my...

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Helpful?
Thank FanMQ
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for your recent review on Trip Advisor. It sounds as if you were in one of our parlor rooms. We have two parlor rooms which have sofas in them. I apologize for any shock this may have given you. If you booked through a third party, it is booked into a general room selection and...

Carlsbad, California
Reviewed 24 July 2013

Loved SA and loved this property. For a Marriott this size, workout room was amazing and the pool area very cool. Staff super super friendly and accommodating. Peacock and other ''birds'' pretty noisy, but a unique addition to a hotel stay. Hotel room had some odd noise, wasn't sure it was the AC or what, but a small complaint. Concierge...

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Helpful?
Thank Kim M
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you so much for your recent review. I am so happy you enjoyed our concierge breakfast selection. We want to be sure that our guests have many options and I am thrilled you liked the selections. Thank you for your patience with peacocks. They are beautiful, although occasionally can do their call and it can be...

Phoenix, Arizona
Reviewed 23 July 2013

I recently spent 4 nights at this property while speaking at a conference held at another hotel. I was initially going to stay at one of the two newer Marriott properties, but decided on the plaza after reviewing the trip advisor comments for this property. While the property is older and the furnishings are worn, the hotel is well maintained....

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Helpful?
Thank pftambur
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for reviewing our hotel after another experience. I am thrilled that you have found that the team was helpful, friendly and wanted to go above and beyond. This is our goal and I am very pleased that you have seen a difference. I know our team genuinely want each guest to have an amazing and...

Loveland, Colorado
Reviewed 21 July 2013 via mobile

Came to San Antonio for Drum Corp Southwest Regionals. Package deal through Southwest Airlines got me here. Good location to walk to sights. 10 minutes to River Walk. 15 minutes to Alamo. 15 minutes to Alamodome . Watch price of restauraunt for breakfast. Buffet for two was $40 plus tip. Good food, ask for made to order omlet. Parking $23...

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Helpful?
Thank LovelandLee
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear LovelandLee, Thank you for your review of your recent stay with us. As with all full service Marriott properties we do charge for internet. It is free in our lobby and our business center. If the lot is ever full, we will gladly valet our guests car if no spaces are available, at no extra charge. Thank you for...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 S Alamo St, San Antonio, TX 78205-3203
Region: United States > Texas > San Antonio > East Side
Price Range: €117 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
4 questions
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5 months ago
Chicago, Illinois
over a year ago
League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of pool and courtyard”
 of 5 bubbles GMS13, 27 Nov 2016 | Read review
“Great in the summer when you want to hang by the pool.”
 of 5 bubbles westgal52, 22 Nov 2016 | Read review
“Choose another hotel or you have to stay here high floor garden view”
 of 5 bubbles MEProfenno, 10 Nov 2016 | Read review
“Choose a garden view for a quieter room and better balcony overlook”
 of 5 bubbles Bracksrock, 8 Nov 2016 | Read review
“Room overlooking courtyard and pool area”
 of 5 bubbles CherylHoffman, 8 Nov 2016 | Read review
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