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Marriott Plaza San Antonio

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Marriott Plaza San Antonio
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742 Reviews from our TripAdvisor Community

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Showing 730: English reviews
Elmendorf, Texas
Reviewed 22 October 2013

This hotel is very nice and has very nice rooms. I love the room I had that was a nice size with balcony with two chairs and table. also since i was on top floor the room had sloped ceiling in the room. the staff was very nice and helpfully. This hotel is about 2 blocks from river walk. about...

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Helpful?
Thank freedumusa
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience about your recent stay with us at the Marriott Plaza. I am so thrilled you had a wonderful experience and especially enjoyed our grounds. It is very unique to be on 6.5 acres in downtown and our entire team really wants our guests to feel it is,...

Issaquah, Washington, United States
Reviewed 21 October 2013

I stayed at the Marriott for a brief 2 day stay, attending a conference. Every staff member, from the front desk to the concierge, from the restaurant wait staff to housecleaning were exceptional. I had several diet-related requests every day and was met with nothing but professionalism and eagerness to help me. I relate their customer service to that of...

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Helpful?
Thank Renee Z
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Renee Z,. Thank you so much for taking the time to share your experience on Trip Advisor. Thank you so much for the accolades. I have shared this with our entire team and they are thrilled. It is our pleasure to be of service to you and anything we can do, we will. We hope to see you the...

Atlanta, Georgia
Reviewed 15 October 2013

I came to this hotel during a deluge. Perhaps that hampered my experience, but what I saw was crumbly, poorly-lit, old Marriott that needed a face-lift or two. Maybe a rebranding. The room itself was reminiscent of nicer hotels I stayed in about 20 years ago. Meaning everything was clean enough, and the bed was comfortable. However, it suffered from...

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Helpful?
Thank Albert L
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for sharing your feedback on Trip Advisor. I am sorry that we did not meet your expectation in regards to the modernization. I appreciate your feedback and will share it accordingly. Thank you again for your feedback. Warm Regards,

Reviewed 14 October 2013

My wife and I really enjoyed our stay for our anniversary! We received excellent service from Front Desk personnel to the Housekeeping personnel to the Bartender in the evenings. The hot tub was great before walking around downtown and the property had nice photo locations. We will recommend family and friend coming in town to stay at this location! Thank...

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Helpful?
Thank Andre C
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Andre C. Thank you for your review and Happy 22nd Anniversary! Thank you so much for choosing to spend it with us. I am thrilled to hear you had a wonderful experience and that all our team members were ready to serve. Our goal is to make sure each guest has a memorable experience and I am so pleased...

Atlanta, Georgia
Reviewed 14 October 2013 via mobile

My family stayed in this hotel for 2 nights. It is a beautiful hotel and in a good location. I called marriott directly to book and was offered the concierge level at a slightly higher price. Since they said it offered snacks and drinks throughout the day and we have enjoyed having this bonus at other hotels, we chose this...

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Helpful?
2Thank Jtac3
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, I sincerely apologize that you did not have a positive experience at the hotel. As far as concierge, I have passed this feedback along to the reservations office which is out of Omaha. We do offer the evening service Monday through Thursday night and breakfast, Monday through Friday. That is why we give the vouchers on the...

Fort Worth, Texas, USA
Reviewed 10 October 2013

Nice smaller Marriott property downtown. Next door to La Villita. Block from river walk and the old Spanish Gov office. More of a Spanish tradition. Open, small pool area. Peacocks run loose on property. Well maintained and friendly. Not a big Marriott, but feels like a quaint nice hotel

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Helpful?
Thank Daniel J
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Daniel J., Thank you for taking the time to share your review on your recent stay at the Marriott Plaza. I am glad that you enjoyed your stay. It is a unique Marriott. We sit on 6.5 acres and have historical houses, the 1923 German School Houses and those peacocks, definitely make for a memorable experience. The location is great;...

Arizona
Reviewed 10 October 2013

It's an older property but they make the most of it - beautiful grounds with peacocks and a pheasant in the courtyard, lovely pool and patio, up to date rooms and linens. The shower curtains should be clear or white as there isn't a lot of light that gets into the tub with the shower curtain closed (silly I know,...

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Helpful?
1Thank SunnyInCleveland
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us on your recent stay with us. I am happy that overall you had a great stay and that you enjoyed our lush grounds and had great service. All Marriott Full Service hotels do charge for the internet, but you never know what the future holds. It is free in...

Austin, Texas
Reviewed 5 October 2013

I was saying at this hotel weekly as I travel for work to San Antonio each week. The price is right and the location is decent to the river walk and south side restaurants. The hotel is old and has been given a number of face lifts. It is nice, but you can tell it is old. Overall the hotel...

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Helpful?
1Thank Dan M
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Dan M., Thank you for your feedback during your stays. I am very disappointed that you did not have a good experience. I know I was able to come in at the end and hope provided some resolution to your concerns. I absolutely understand how frustrating it can be and cannot apologize enough. Again, your feedback is very important...

Cary, North Carolina
Reviewed 26 September 2013

I always value a location, which enables me to walk to local attractions or take public transportation and the Marriott Plaza San Antonio provided this for me in a comfortable, attractive, and safe setting. Close to downtown, but away from all of the hustle & bustle. Plus the staff was super in providing excellent information about the area and the...

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Helpful?
Thank kattm2000
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you so much for sharing your experience at the Marriott Plaza and in San Antonio. There is so many things to do and see. The art is amazing and I am so glad you were able to take advantage of all the sights and things to do while you were here. I am also so happy...

Bayport, New York
Reviewed 23 September 2013

Not too far from the Riverwalk which was good. The hotel and amenities were a little outdated for a Marriott but other than that it was a nice property. The bellman are a little clueless because they gave us wrong information twice and wasted our time so I would ask the front desk if you have any questions. The courtyard...

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Helpful?
Thank ferenzp
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear ferenzp, Thank you for choosing to stay with us. I am so happy that overall you had an enjoyable stay. I apologize that the bellman could not be more helpful. We did have a few new team members start, however if there is a question they can not answer they always refer to our front desk or lobby ambassadors...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 S Alamo St, San Antonio, TX 78205-3203
Region: United States > Texas > San Antonio > East Side
Price Range: €185 - €263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Orbitz, Agoda, Hotels.com, Priceline, Travelocity, TripOnline SA and Jetsetter so you can book your Marriott Plaza San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
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6 months ago
Chicago, Illinois
over a year ago
League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor courtyard will give you the properties peacocks and other birds walking on over to you while you enjoy your room service breakfast”
 of 5 bubbles karencombest, 29 Dec 2016 | Read review
“Try to get a room on 2-4 floor on the courtyard side with a balcony”
 of 5 bubbles TexasHawaiiFan, 27 Dec 2016 | Read review
“Ask for garden view upper floor for quiet and attractive views.”
 of 5 bubbles Flycast47, 18 Dec 2016 | Read review
“We always prefer high floors to move us from street noises.”
 of 5 bubbles 144man, 15 Dec 2016 | Read review
“View of pool and courtyard”
 of 5 bubbles GMS13, 27 Nov 2016 | Read review
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