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Marriott Plaza San Antonio

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753 Reviews from our TripAdvisor Community

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Showing 741: English reviews
Reviewed 19 January 2014 via mobile

Had room on second floor with king size bed. Room had big fridge (and no pre stock in it, which is perfect because I prefer to put my own drinks in it). Large bathroom with multiple big mirrors inside and outside of bathroom. Counter with coffee and tea. had full leather sofá and leather chair with high back as well...

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Helpful?
Thank XelaChivo
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear XelaChivo, Thank you for taking the time to share your experience during your recent stay with us. I am so pleased you enjoyed your stay with us. I would like to ask for some help in contacting me, so that I may get further information on the menu in which you received pricing. Our Marriott Burger does include shoe...

Missouri City, Texas
Reviewed 19 January 2014

From the customer service, to the location, to the decors and interiors fr the lobby to the rooms and bathrooms, coupled with added attractions like the peacock, the excellent breakfast, the amenities, the secured parking PLUS the location, location, location! It is across the Towers of the Americas and two blocks away fr the river walk ( a good distance...

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Thank bituin
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your experience at the Marriott Plaza San Antonio. I am so pleased to read you had a wonderful experience. The hotel has a great location and is beautiful hotel, rich with history. We are lucky to be so close to so many awesome landmarks; including those very...

Houston, Texas
Reviewed 11 January 2014

The Arciniega families has had 2 very special events held at the Marriott. Our experiences both times are very memorable of good times. The Marriott's staff and their General Manager, Maria Martinez, were very professional and at the same time made us feel very much like royalty. The food they catered to us from their own kitchen was very good....

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Helpful?
Thank Donna D
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Donna, Thank you so much for sharing your review of the Marriott Plaza and for your accolades. It is truly our pleasure to be able to work with you and your family on the wonderful event and continued travels to the Marriott Plaza. Thank you sharing your experience and your comments. I will share with our entire team. We...

Brownwood
Reviewed 26 December 2013 via mobile

The hotel isn't officially on the river, but is two blocks from the River Walk which makes the room prices great! It is within walking distance of everything. The rooms very large and spacious. The room had an excellent balcony! Great place to stay, I will definitely come back here.

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1Thank hutson_19
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear hutson_19, Thank you for taking the time to share your experience during your recent stay with us. I am thrilled you had a wonderful time. We have a great location, even though we are not right on the river. We are nestled right next to La Vallitta, the Historic King Williams District, Hemisfair Park and of course, justa block...

Brownsville, Texas
Reviewed 23 December 2013

Great CUSTOMER SERVICE! We had a wonderful time delighted by the staff service in the front desk, the restaurant, and the cleaning ladies. We enjoyed the atmosphere and the beautiful grounds. Definitely we'll be back to celebrate another birthday!

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Helpful?
Thank Nora A
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Nora, First and foremost, Happy Belated Birthday! Thank you so much for choosing to stay with us during your special day. I am delighted you had a wonderful stay and you enjoyed the grounds and the service you encountered was wonderful. It was our pleasure to be of service to you on your birthday stay! I hope to see...

Austin, Texas
Reviewed 20 December 2013

My husband and I stayed at this hotel during a business conference he attended in 1991, and we absolutely loved it! It has a wonderful 'San Antonio" vibe, with really beautiful grounds, right in the middle of downtown! So, twenty-some-odd years later, when my husband asked me to find a nice hotel to stay at for our anniversary, this was...

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1Thank Valarie B
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valerie, Thank you so much for sharing your experience on Trip Advisor. I am so happy to hear that you returned to our property because of your experience in 1991. That is awesome! I am glad that you still loved the ambiance and the service you encountered was wonderful. We strive to be excellent hosts and be sure you...

Austin, Texas
Reviewed 14 December 2013

We have stayed at this hotel many times over the years and are never disappointed. It is a short walk from the Riverwalk, but we do not have to pay the higher "Riverwalk" rates. The pool and hot tub area is an oasis, one we enjoy using year-round.

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2Thank Susan M
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Susan M., Thank you for taking the time to share your experience on Trip Advisor. I am so delighted that you had a wonderful stay and enjoyed the pool and hot tub. The grounds are beautiful and are very unique for a downtown property. I agree, it is like an oasis. We are very close to the Riverwalk and...

Clearwater, FL
Reviewed 12 December 2013

I hosted a group here for one day of training. Jennifer, in the catering and sales department took great care of us. My 4th floor room had a balcony over looking the pool. Nice room too. I should say I pestered the front desk girls for this and that (stuff I forgot or needed for our training day) they were...

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Thank jimvet1826
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear jimvet1826, Thank you so much for hosting your meeting and staying with us at the Marriott Plaza San Antonio. I am thrilled to ready that Jennifer, our Catering Manager and our front desk team were wonderful to work with and helped you in whatever you needed to have a successful event. That is our goal and we will do...

None, Italy
Reviewed 5 December 2013

I paid $330 for a small room for one night. When we drove up, I was immediately disappointed by the look of the hotel. It looked like an apartment facing a parking lot. I paid extra for a room with balcony/city view. There was no city "view" but a grey parking lot and cars. There is no TV guide so...

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2Thank JJ T
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for your feedback. I appreciate you taking the time to share any concerns so that we can address. I apologize you were not happy with your room location and apologize for any inconvenience this may have caused you. I am sorry to read there were not happy with the amenities offered such as pay-per-view movies...

Northumberland, United Kingdom
Reviewed 4 December 2013

Stayed for a convention at the nearby Convention Center (a few minutes walk away) in mid November. The Marriott Plaza is an older style comparatively low rise building situated a few minutes walk from Riverwalk and all the action fo downtown San Antonio. It is slightly in a backwater and this adds to its charm because it is quiet and...

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Helpful?
Thank cdab
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience of your recent stay with us. I am so happy you had a great stay while visiting San Antonio with a convention. Our hotel is a unique property. It is not a high rise but definitely has a more resort type feel, sitting on 6.5 acres, fountains,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 South Alamo Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: €196 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
5 questions
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2 months ago
7 months ago
Chicago, Illinois
over a year ago
League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a courtyard room - quieter.”
 of 5 bubbles BJW329, 13 Feb 2017 | Read review
“Any room except 315! Really hard to sleep in that room.”
 of 5 bubbles chrislU6358PO, 1 Feb 2017 | Read review
“Don't choose this hotel.”
 of 5 bubbles rams802, 19 Jan 2017 | Read review
“1st floor courtyard will give you the properties peacocks and other birds walking on over to you while you enjoy your room service breakfast”
 of 5 bubbles karencombest, 29 Dec 2016 | Read review
“Try to get a room on 2-4 floor on the courtyard side with a balcony”
 of 5 bubbles TexasHawaiiFan, 27 Dec 2016 | Read review
5 of 5