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Marriott Plaza San Antonio

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753 Reviews from our TripAdvisor Community

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Showing 741: English reviews
Atlanta
Reviewed 1 April 2014

This Marriott is a typical, reliable Marriott that I stayed at for three nights to attend a seminar. This building and the furnishings look a bit tired and could use some refurbishing, and the heat/air was noisy as it cycled on and off throughout the night. I also heard street noise I arrived just as the NCAA basketball regional tournament...

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1Thank Zinfandelover
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Zinfandelover, I wanted to thank you for taking your time to share your experience and feedback during your recent stay at the Marriott Plaza San Antonio. I am delighted that almost everything was wonderful during your stay and that the ambiance of the hotel and service was wonderful. I have shared your feedback with you entire team. The hotel...

Bergamo
Reviewed 1 April 2014

I have been here for business during a Fair at Gonzales Convention Center. The hotel is very close to the Convention Center; you can walk to there: it is a 5 min walk. The hotel is quite close to downtown too: 15 min walk. The hotel is 5 min from the Riverwalk too. I stayd 12 days there and I...

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Helpful?
Thank Bergamo76
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Bergamo76, Thank you for sharing your experience on Trip Advisor. Thank you as well for making us your home away from home during your extended stay in San Antonio. I am so happy that you had a wonderful stay and the service was wonderful and it was clean and quiet. Thank you for your feedback regarding the breakfast. If...

Omaha, Nebraska
Reviewed 31 March 2014

We went to San Antonion for the NCAA basketball tournament. From the moment we arrived, the check in desk and concierge were very friendly and helpful. The concierge recommended a couple of places to eat because we were past dinner time. Every time we walked off the elevator through the lobby, and came back, there were at least 4 people...

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Helpful?
Thank Beau I
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Beau I, Thank you for sharing your experience during your recent stay. What a fun time to stay in San Antonio during the NCAA on top of the awesome festivities we always have. It was really wonderful to read your comments regarding our team and your stay. That is what we strive for with each guest. We have shared...

Reviewed 29 March 2014 via mobile

Really enjoyed this hotel - staff were excellent and always asked if everything was ok. Only knock was check in only had one person so it took some time because she was dealing with locating a parcel for a guest The room was comfortable but bathroom ceiling did have some mold on it - nothing much to worry about. Concierge...

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Helpful?
Thank Georesearch
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Georesearch, Thank you so much for taking the time to share your feedback and your experience. I am so pleased that the service you encountered was wonderful. Thank you for your other comments and these have been shared with our leadership team so that we may address. Thank you again for your feedback and for choosing to stay with...

Austin, Texas
Reviewed 4 March 2014

My wife and I had a wonderful anniversary weekend in San Antonio at the Marriott Plaza. Perfect location: next to Hemisfair Plaza, the historic King William District and the famous River Walk. The hotel has both charm and comfort with a great restaurant, pool and gardens. We will be back for future anniversaries.

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Thank 321mitchellt
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear 321mitchellt, I am thrilled you had a wonderful anniversary weekend with us. Thank you so much for letting us share such a special occasion with you. It is truly one of the greatest aspects of being in hospitality and thank you for choosing to stay with us. We did share your comments with our entire team. Thank you for...

Allen, Texas
Reviewed 6 February 2014

We used the hotels valet service instead of the self park thinking it was a safer since there was a lot of activity around the hotel. Well as it turns out, the valet service ruffled through my car stealing 2 pairs of Maui Jim sunglasses. I took this to the hotel General Manager and after a couple of phone calls...

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Helpful?
3Thank Steve G
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Steve G., I was very upset to read this review. However, I beleive you worked with a manage at the hotel, but I have not spoken with you. This is deeply concerning and I would like to hear about what happened to see if I can be of service. Thank you and I look forward to hearing from you....

Tappahannock, Virginia
Reviewed 5 February 2014

$24 A DAY TO PARK - STAYED 2 DAYS SO PAID CLOSE TO $50 TO PARK. oh and if you want internet - its $12.95 a day..... Really makes more sense to stay a few miles away and get parking at your hotel for free plus free internet and breakfast - to visit the Riverwalk you can park in one...

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Thank Sheri C
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Sheri C. Thank you for choosing to stay with us and for your feedback. As a full service Marriott there is a charge for internet. I know they are working towards other options in the future. Being in downtown San Antonio, hotels in the heart do charge for parking. You will see this consistent with all brands across the...

Madison, Wisconsin
Reviewed 4 February 2014

Room was great, it was cool but they could have at least turned on lights for the whirlpool Executive lounge was closed for the weekend but we were not told on check-in. Thurston was on duty Friday and provided great restaurant advice. The hotel was clean and valet was efficient. Internet was good a very nice place to enjoy a...

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Thank Eric J
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Eric J. Thank you for sharing your review on Trip Advisor. The concierge lounge is closed on the weekends for food service. This meets Marriott standard. However, if you have paid for concierge access or are a Gold or Platinum member, it is always available and is stocked with drinks, water, coffee and a sweet and salty snack. I...

Reviewed 2 February 2014

This hotel is located in good spot within blocks of the Hemisphere Park and Riverwalk, but has the worst amenities than others by Henry B. Gonzalez Convention Center. Now, I will remind you all within the same area. The parking cost is $23.00; Wi-fi is $12.95 and inconsistent; and their food is costly with poor quality and selection. On the...

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Helpful?
2Thank Tony R
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Tony, Thank you for taking the time to fill out a review on your recent stay with us. Everything we do is aimed at making sure our guests are satisfied. I am so sorry that you feel we were not the best fit for you. I appreciate your feedback and will share with our team in order to improve....

Corpus Christi, Texas
Reviewed 28 January 2014

In January three of us took a girlfriends trip to celebrate a 60th birthday. From our arrival the hotel went out of its way to make the weekend special. A bottle of wine and tray of cheese, crackers and fruit was delivered to the room. We enjoyed wine and cheese while sitting on the balcony overlooking the beautiful grounds. We...

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Helpful?
Thank donna v
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Donna, Thank you for your review on your recent stay with us at Marriott Plaza. I am thrilled you had a wonderful birthday experience. We strive to try to do whatever we can to go above and beyond for our guests. I am so happy we helped make your birthday special and thank you for staying with us to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 South Alamo Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: €188 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
5 questions
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Chicago, Illinois
over a year ago
League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a courtyard room - quieter.”
 of 5 bubbles BJW329, 13 Feb 2017 | Read review
“Any room except 315! Really hard to sleep in that room.”
 of 5 bubbles chrislU6358PO, 1 Feb 2017 | Read review
“Don't choose this hotel.”
 of 5 bubbles rams802, 19 Jan 2017 | Read review
“1st floor courtyard will give you the properties peacocks and other birds walking on over to you while you enjoy your room service breakfast”
 of 5 bubbles karencombest, 29 Dec 2016 | Read review
“Try to get a room on 2-4 floor on the courtyard side with a balcony”
 of 5 bubbles TexasHawaiiFan, 27 Dec 2016 | Read review
5 of 5