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Marriott Plaza San Antonio

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Marriott Plaza San Antonio
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744 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Atlanta, Georgia, USA
Reviewed 2 days ago NEW

Basic Marriott accommodations, dark lobby area, not particularly inviting. The hotel is convenient and walkable to all of the major points of interest in San Antonio, including the Riverwalk, Alamo and the Convention center.

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Helpful?
Thank matthew g
Nikki G, Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Matthew G, Thank you for sharing your feedback concerning your stay at the Marriott Plaza. Thank you for sharing about the lighting in the lobby area I will be sure we look at it during our evening hours where the lights are dim to ensure we do not have them to low. Matthew G, you are right we are...

Las Vegas, Nevada
Reviewed 3 days ago NEW

The carpets were not clean in the rooms. The sheet and the beds were stained including the towels. I am not sure WHO keeps rating these rooms as clean and good. I would not stay here again. For the price per night, a holiday inn would be better! I am not sure if motel 6 has this many stained sheets...

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Helpful?
Thank Ram S
Nikki G, Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Ram S, Thank you for taking the time to share your experience at the Marriott Plaza. I would like to sincerely apologize for the cleanliness of your room. We have shared your feedback with our Director of Housekeeping to ensure this does not happen again. Please know that it is never our intention to provide anything less than the...

Texas
Reviewed 2 weeks ago via mobile

While the weather was colder than usual, the hotel was great. Short walking distance (about 1/2 mile) to the riverwalk and convention center. I have included a picture of the Tower of America and Alamodome form our balcony. Recommend

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Helpful?
Thank jdb99999
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear jdb99999, Thank you so much for taking the time to share your experience. We are thrilled that you had a wonderful stay. Our team genuinely wants each guest to have a memorable experience while visiting. We are so glad you did. We hope to have the pleasure to be of service again. Always At Your Service,

Las Vegas, Nevada
Reviewed 2 weeks ago

I stayed in this hotel for a conference with a special price of $259 for the conference!!! The hotel is old and should be imploded. Covering it up with furniture and marriot color combinations can not make up for that. Although the staff was extremely friendly and courteous, the room was below any standard for a hotel. It was windy...

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Helpful?
Thank ntouroutoglou
Maria M, Manager at Marriott Plaza San Antonio, responded to this review

Dear ntourourtoglou, Thank you for taking the time to share you feedback regarding your stay with us. We sincerely apologize for anything issues you experienced. Each review is shared with the appropriate team to ensure it is researched and action taken. We take each issue very seriously and is of the utmost importance to us to find resolution. We are...

Reviewed 3 weeks ago via mobile

We are Marriott Elite Members and we're disappointed that our request for a city view was not honored. I guess loyalty to Marriott is not a benefit after all. I spoke to the manager and she apologized saying the city views were all reserved. It seems to me that if you are a one night stand visitor and you had...

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Helpful?
1Thank Virginia C
Maria M, Manager at Marriott Plaza San Antonio, responded to this review

Dear Virginia, Thank you so much for taking the time to share your feedback. We apologize that we were unable to accommodate your request. We appreciate your loyalty and do our very best to honor each request whenever possible. Again, our sincerest apologies. Always At Your Service,

Salt Lake City, Utah
Reviewed 3 weeks ago via mobile

We knew this was an older property and expected as such. The rates were the cheapest among the 3 Marriott hotels in the river walk vicinity. What we did not expect was the lower level of service. Soiled hand towels and wash clothes were not replaced. The room was inadequately cleaned some mornings. The concierge lounge was stocked with a...

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Helpful?
Thank Coolhead55
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Coolhead55, Thank you for taking the time to share your concerns with us. Your comments have been shared with the appropriate hotel team to ensure that these are shared and any action take immediately. We pride ourselves in striving to provide impeccable service and we are committed to ensure all our guests have a wonderful stay. When issues arise...

austin
Reviewed 3 weeks ago

We stayed here on a whim - have to admit we usually stay at Starwood properties because I'm SPG or directly on the Riverwalk. But this hotel was very nice and great value! First, everyone - from the bellhops, valets, front desk, restaurant, etc. was so pleasant and welcoming without being overbearing or obsequious. The property is really nice and...

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1Thank sanantoniogirl
Prospect, Kentucky
Reviewed 3 weeks ago

Formerly a Four Seasons Hotel, this beautiful property, has all the amenities you need. Large spacious rooms that overlook the outdoor courtyard. Big Balcony to eat breakfast or lunch listening to the properties birds and gorgeous landscape. The service here is top notch from the bellmen, to reception, to the spa personnel.

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Helpful?
1Thank karencombest
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear karencombest, Thank you for your wonderful review on TripAdvisor. How exciting that you know some of our history and we take pride in preserving the area for all to enjoy. We will be sure to share with the staff your positive comments. We hope to see you next time you are in our area. Always at your service,

Dallas Texas
Reviewed 3 weeks ago

Marriott Plaza is slightly off the river walk path but the ambience is very relaxed and cozy. The place has some history and feels like real San Antonio. The courtyards in the back are elegant in a Spanish flavor.

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Helpful?
1Thank TexasHawaiiFan
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear TexasHawaiiFan, Thank you for your response on TripAdvisor. We are so glad that you felt cozy and relaxed. We do have four historical buildings and have more history than is seen to the naked eye. We would be delighted to give you a tour next time you visit. We hope to see you again soon. Always at your service,

Williamstown, Kentucky
Reviewed 4 weeks ago via mobile

Stayed here while in town for a conference. The location is a few blocks south of the Riverwalk and also the convention center, however, due to construction in the park you must walk an extra few blocks to get the convention center. I typically stay at and enjoy Marriott hotels hen on the road - this one is pretty nice...

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Helpful?
1Thank Mturner85

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 South Alamo Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: €189 - €266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Plaza San Antonio staff and other travellers.
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Chicago, Illinois
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League City, Texas

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Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose this hotel.”
 of 5 bubbles rams802, 19 Jan 2017 | Read review
“1st floor courtyard will give you the properties peacocks and other birds walking on over to you while you enjoy your room service breakfast”
 of 5 bubbles karencombest, 29 Dec 2016 | Read review
“Try to get a room on 2-4 floor on the courtyard side with a balcony”
 of 5 bubbles TexasHawaiiFan, 27 Dec 2016 | Read review
“Ask for garden view upper floor for quiet and attractive views.”
 of 5 bubbles Flycast47, 18 Dec 2016 | Read review
“We always prefer high floors to move us from street noises.”
 of 5 bubbles 144man, 15 Dec 2016 | Read review
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